Culture

Your everyday life at Telstra

If you talk to people around Telstra about why they like being here, they will often say it’s all about the people. 

At Telstra there is a real sense of team & working together.  Everyone here has a focus on meeting our customers needs, whether they’re working directly with our customers or supporting the people that do. 

Our people tell us that they get a buzz, not only out of learning from their colleagues and networking across the company but also because they have good mates at work.  There are people who have been at Telstra for their whole working life, and others who have joined more recently.  The great thing about having such a diverse community is that together, we can share knowledge and experiences which achieves better outcomes.
Telstra has changed dramatically over the last few years from simply a provider of telephones and phone lines.

This enormous transformation means the work being done across the organisation is often leading the industry, being done for the first time at Telstra or simply challenging current thinking. Coupled with that, is the rapid rate at which technology is changing. There is always something new to experience or learn.

One of our top priorities is improving customer service and satisfaction.  Every person in Telstra plays a role in delivering great service to our customers. Our Cultural Priorities which describe the approach we take to achieving results