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Product Engineer
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
01 October 2017
Closing in: 8 days time
Opened 22 September 2017
Join our Melbourne based Product Engineering team and provide technology expertise to develop innovative products for the Data Networks portfolio (SDN/NFV, Security, Wireless LAN)

Product Engineer

  • Job Number: 10060663-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 22/09/2017 06:30 AM AEST
  • Closing date: 01/10/2017 12:55 PM AEST
  • Applications close in: 8 days time

 In an industry that’s constantly changing, Telstra is at the forefront of technology innovation.

We’re looking for an innovative, highly motivated and enthusiastic Product Engineer to join our Networks team here in Melbourne, within our Telstra Operations business. Reporting to the Technology Team Manager of Emerging Products and Solutions for Data Networks, you’ll be part of our Global Enterprise and Product Engineering (GEPE) organisation.

Our GEPE team lead the development and are accountable for end to end product engineering, delivery, and technology lifecycle management of Enterprise, Wholesale, Retail, and Business products.

We are seeing exceptional growth in this area as our customers demand new, innovative, and beautifully simple products. Be part of our journey to provide delightful, world class network technology products and high quality experiences to our customers, directly contributing to Telstra’s success in the marketplace both here in Australia, and on a global scale.

 

About the role

As part of the Emerging Products and Solutions team you will provide technology, process and system coordination, and expertise to product development and variation within the Data Networks product portfolio (SDN/NFV, Telstra Internet Direct/Telstra Business Broadband, Security, Data Networking and Wireless LAN).

With a focus on data product ecosystems you will leverage your broad domain knowledge to identify addressable market opportunities and create innovative solutions that will meet customer’s business requirements. Your responsibilities will centre on business to technical requirements translation, system and process impact assessments, and creating a solution for a customer’s problem that really matters.

This position provides you the opportunity to contribute to product revenue, feature and experience improvements, and technology roadmap development. With strong business and commercial acumen to manage relationships and influence both internal and external stakeholders, third party vendors and partners.

Your key accountabilities will be: 

  • End to end technical product development including product-in-decline planning (transition, substitution and creation strategies)
  • Identify and support retail and enterprise product growth
  • Evaluate capability of vendor solutions and offerings based on industry and market insights and technology trends
  • Make technology investment and business asset recommendations and assessments of new and emerging technologies and vendors
  • Understand how financial metrics contribute to the overall organisation’s metrics by influencing CAPEX/OPEX investment planning to maximise allocation against Ideation to Product Development implementation

 

 

What you’ll bring

You will need to have an appropriate tertiary qualification in Engineering, IT, or Software Engineering, coupled with hands-on practical experience in delivery of product design, development, and lifecycle in an Agile/Lead Start-up environment.

With relevant professional experience, your career journey so far will have seen you use a variety of IT delivery methods, processes, and frameworks. In particular integration of projects across a range of products, technologies, and operational teams. Crucial for this role will be your expertise in the IT industry across analysis, problem solving, and leadership.

You will also demonstrate strong commercial acumen, being able to influence senior stakeholders on investment decisions. Displaying an astute awareness of current and upcoming market industry trends and emerging technology innovations. Your previous expertise may have seen you combine skills in product engineering, pre-sales, or business development management.

With the size of Telstra, the opportunities to develop and grow your career with us in a creative environment and a success-based culture are endless. Be at the forefront of Australia’s technology landscape to deliver unique innovative products our customers on a scale you won’t find elsewhere.

 

Interested? Apply today!

Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility – giving you choice in how and where you work. Talk to us about how this job could be flexible for you.

 

Apply Now
  • Job Number: 10060663-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 22/09/2017 06:30 AM AEST
  • Closing date: 01/10/2017 12:55 PM AEST
  • Applications close in: 8 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Service Desk Consultants - 2 Positions Available
Permanent Full Time
ACT: Canberra
Permanent Full Time
ACT: Canberra
06 October 2017
Closing in: 13 days time
Opened 22 September 2017
The Service Desk Consultants will be responsible for keeping the customer informed on the progress of their requests within required timeframes, receiving and handling requests for support following agreed procedures, maintaining records, and keeping...

Service Desk Consultants - 2 Positions Available

  • Job Number: 10061856-001
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 22/09/2017 05:00 AM AEST
  • Closing date: 06/10/2017 12:55 PM AEST
  • Applications close in: 13 days time

Who We Are:

Telstra is Australia's leading telecommunications and information services company employing over 37,000 staff, being the most well-known brand in the technology and communications industry.

Our Vision:

Adding to Telstra's portfolio of well-known Australian organisations, Defence has signed a $1.1 billion agreement with Telstra for the provision of telecommunications services.

The agreement will enable Defence to transform its communications technology including better integration of fixed telecommunications with satellite and tactical networks.

Telstra will deliver for the Australian Defence Force a new network that will be the communications backbone for the next decade and beyond. The agreement represents the largest customer undertaking in Telstra's history and will support military operations at home and abroad.

We are seeking the most talented people to transform the Defence communication network and take it into another dimension.

The Role:

The Customer Service Consultant (or the Service Desk Consultant) position main purpose is to fulfil and manage all Service Assurance and Level 1.5 requests and incidents for the Department of Defence. You will be comfortable working with complaints and used to working with strict deadlines. You will have good interpersonal skills and is well organised.

Below are the key accountabilities:

It is a requirement for all Service Desk Consultants to be able to operate basic office equipment including Unified Communications (UC) and possess a good level of customer service skills. The Level 1.5 Service Desk will be handling customer requests in relation to installation, use and maintenance of telecommunications hardware and software.

Service Desk Consultants will be responsible for taking ownership E2E process and coordinate appropriate and timely responses to service requests and incidents sent to the Service Desk, including escalating requests for assistance to the appropriate resolver groups for troubleshooting, monitoring and resolution.  The Service Desk Consultants will be responsible for keeping the customer informed on the progress of their requests within required timeframes, receiving and handling requests for support following agreed procedures, maintaining records, and keeping stakeholders informed. Jeopardy management is part of the Service Assurance duties.

  • Identify the nature of fault enquiries through standard work instructions and if possible, provide first level resolution in response to identified issues;
  • Escalate calls/requests to appropriate L2/3 resolver groups as required;
  • Actively keep customers informed of the progress of their request for service or support;
  • Re-prioritise and allocate tasks when required;

Qualifications:

Relevant ICT qualification or certification;

ITIL certification; and

Degree/Masters in Telecommunications Information technology, Computer Science/Engineering, Information Systems or similar field.

Security Classification: Mandatory

The minimum security level required for a Service Desk Consultant is Baseline. There may be a requirement for gaining higher levels of security depend on business requirements.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

Apply Now
  • Job Number: 10061856-001
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 22/09/2017 05:00 AM AEST
  • Closing date: 06/10/2017 12:55 PM AEST
  • Applications close in: 13 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
IP Networking Support Engineer
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
06 October 2017
Closing in: 13 days time
Opened 22 September 2017
Are you a Network Specialist who enjoys working with a variety of technologies to solve complex network problems? Are you passionate about the idea of being involved in the process of creating, delivering and managing network technology services? A fantastic...

IP Networking Support Engineer

  • Job Number: 10056910-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 22/09/2017 04:00 AM AEST
  • Closing date: 06/10/2017 12:55 PM AEST
  • Applications close in: 13 days time

About the role:

There’s no other communications company in Australia that has the range of opportunities on offer like at Telstra! We are a company that shapes the world of tomorrow through technology, join the team and further your career in more ways than you can imagine.

Telstra’s Operations unit is responsible for all aspects of the design, engineering, architecture, construction, and operation of Telstra networks, technology and information technology, plus the delivery of customer services. We're working hard to become a world-class technology & service organisation and are looking for an exceptional IP Networking Support Engineer - to join the Enterprise Service Operations division.

As the IP Networking Support Engineer reporting to the Network Manager – Internal Network Operations, you will provide Level 3 Operational support for over 28 Internal Networks that include, but not limited to; EDN, EPIC, DVI, CMN and CMI environments.

You will focus on Complex Fault Investigation, Project participation and operational improvement through Network Automation. Additionally, in this role you will provide technical leadership for Telstra Stakeholders; undertake day to day operational tasks, network audits, network activity reviews and proactive maintenance tasks to ensure the required network platforms are maintained in such a way as they are ‘always on’ and their reliability are maintained through Proactive Problem management from an E2E Perspective.

Your key responsibilities and major tasks include, but not limited to:

  • Perform ITIL problem management techniques to detect and remove underlying causes of customer/stakeholder impacting issues quickly and effectively.
  • Provide escalation support for Lvl2 Operational teams for complex network and customer faults both during and after business hours.  
  • Communicate to team members, leadership and stakeholders on findings to ensure network impacts are well understood and captured to mitigate against impacts.
  • Work pro-actively to identify network issues before they occur and develop appropriate corrective solutions using network automation where possible.
  • Will monitor and report on service performance, performance indicators and KPI’s as required.
  • Will deliver a significant contribution to the KPI’s set within the team.
  • Share your knowledge within the team and facilitate cross skilling where appropriate.
  • Will participate in an after-hours 24x7 rostered recall or planned works as required.

To be successful in this role, you will have the following experience/qualifications/attributes: 

  • Expert level certification in Cisco AND including either, Juniper and/or F5 products.  (CCNA or CCIE ; JNCIA-Junos and/or JNCIS-FWV; F5-CA Certification )
  • At least 5 years of experience in a technical support environment working with Cisco, Juniper, F5  Routing/Switching and Firewall products
  • In depth understanding of data communications including, but not limited to, routing, switching.
  • Server Load Balancing experience, including configuration and operational support in particular F5
  • Working knowledge of scripting languages (e.g. Python, Ansible, Pearl, Java etc.) will be highly regarded
  • Business intelligence background working with Tableau, Splunk etc. are highly desirable
  • Strong communication skills including spoken and written is essential, to ensure clear communication of results, plans, timelines and accountabilities and ability to clearly articulate summary overview of plans and achievements

In return for all your hard work within this role, you will be given exposure to a wide variety of career pathways within Telstra, with plenty of scope for learning and development. If this role fits with your career goals and experience, click apply now!

Benefits and Career Path:

Working for the most successful Telco Company in Australia also brings with it some great benefits, including: Working with the top IT Specialists in the APAC Region who provide support and mentoring, Substantial discounts on a range of Telstra products (including FOXTEL), Financial benefits such as Telstra Share Options, Great Salary Packaging Options and discounts on various retail, health and fitness and entertainment areas, Excellent work/life balance that allows you to have an excellent divide of personal needs and work commitments and performance bonuses*. Check out our website for more information and testimonials from our Employees.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you

Telstra, it's how we connect.

Apply Now
  • Job Number: 10056910-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 22/09/2017 04:00 AM AEST
  • Closing date: 06/10/2017 12:55 PM AEST
  • Applications close in: 13 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Technical Lead - DevOps and CI/CD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
01 October 2017
Closing in: 8 days time
Opened 22 September 2017
Join our Melbourne based Media team to lead the development of platforms and associated capabilities for Continuous Integration/Continuous Delivery (CI/CD) in the Networks domain.

Technical Lead - DevOps and CI/CD

  • Job Number: 10061485-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 22/09/2017 01:40 AM AEST
  • Closing date: 01/10/2017 12:55 PM AEST
  • Applications close in: 8 days time

 

In an industry that’s constantly changing, Telstra is at the forefront of technology innovation.

We’re looking for a Technical Lead for DevOps and Continuous Integration/Continuous Delivery (CI/CD) to join our Networks team, within our Telstra Operations business. Reporting to the Manager of Media Technology and Architecture, you’ll be part of our Media organisation.

Our Media team are responsible for the delivery of commercially sustainable solutions which are reusable across the Consumer and Enterprise domains. We are seeing exceptional growth across all Media domains, with increasing usage of automated solutions and deployments to meet customer demands.

Media is a dynamic growth area for Telstra and indeed the industry. Broadcasters are looking to us to take the lead on industry trends with automated and integrated media platforms and services. Be part of our journey to provide innovative Media products and services to our customers, in Australia and the global market.

The role will be located in our CBD offices in Melbourne.

 

About the role

In this newly created role, you will lead the development of platforms and associated capabilities for Continuous Integration/Continuous Delivery (CI/CD) in the Networks domain. You will be designing, developing, and guiding the deployment of CI/CD pipeline across various Networks initiatives. Additionally you will focus on development of a transition strategy for current and legacy solutions to future automated systems.

This is an influential role with accountability for technical implementation for CI/CD, developing a good understanding of industry trends and best practices. Your input will shape strategic investment recommendations based on current and upcoming CI/CD and automation practices. Working with architects and Chiefs, you will ensure that the CI/CD technical implementation is future proof and extensible.

This leadership position provides you the opportunity to combine expert skills in programmatic approaches for solution development, with solid network-based application knowledge and apply these to solve complex Networks solutions.

Your key accountabilities will be: 

  • Provide technical leadership to Automation solutions in the Networks/Media domain
  • Develop capabilities and deploy CI/CD tools for use across Networks
  • Drive the tools selection process, detailed technical design, and develop the automated capabilities evolution roadmap
  • Assess capability of vendor solution and offerings to meet business requirements and manage vendor technology delivery
  • Provide expert guidance to the Media senior leadership team, as well as train and mentor junior team members
  • Assist and lead in technology assessment and strategic vendor selection, and influence technology supplier roadmaps
  • Be the Automation Champion to both internal and external stakeholders, and take an active role in international standardisation initiatives such as ONAP

 

What you’ll bring

You will need to have an appropriate tertiary qualification in Engineering, Information Technology, or Computer Science, coupled with practical experience with DevOps tools, and deep knowledge of CI/CD.

With relevant professional experience, your career journey so far will have seen you work extensively on design, planning and solution development for system and application integration, both in the software and infrastructure domain, with broad knowledge in apps, infrastructure and networks. You either have a software development background, are a self-learned CI/CD guru, or a DevOps practitioner.

You will have working practical knowledge of Atlassian software development and collaboration tools, inclusive of JIRA, Bitbucket, Confluence, Trello, Bamboo. As well as you will have strong capabilities with REST APIs and software plugins. Crucial for this role will be your expertise working on cloud computing and deployment: AWS, Azure, Private/Hybrid Cloud.

With the size of Telstra, the opportunities to develop and grow your career with us in a creative environment and a success-based culture are endless. Be at the forefront of Australia’s Telco landscape to deliver emerging DevOps and CI/CD solutions to Telstra Networks on a scale you won’t find elsewhere.

 

Interested? Apply today!

 

Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility – giving you choice in how and where you work. Talk to us about how this job could be flexible for you. 

 

Apply Now
  • Job Number: 10061485-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 22/09/2017 01:40 AM AEST
  • Closing date: 01/10/2017 12:55 PM AEST
  • Applications close in: 8 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Business Operations Specialist
Permanent Full Time
INTERNATIONAL: Hong Kong City
Permanent Full Time
INTERNATIONAL: Hong Kong City
21 October 2017
Closing in: 28 days time
Opened 21 September 2017
The role champions Telstra Global Sales Operations (GSO)/Center Of Excellence (CoE) – sales enablement vision, strategy, programs and processes – includes aggregate and reconstruct GSO/CoE messaging to integrate specific regional needs while maintaining...

Business Operations Specialist

  • Job Number: 10061911-001
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Hong Kong City
  • Opening date: 21/09/2017 04:00 PM AEST
  • Closing date: 21/10/2017 03:55 PM AEST
  • Applications close in: 28 days time

Job Descriptions:

  • Champion Telstra Global Sales Operations (GSO)/Center Of Excellence (CoE) – sales enablement vision, strategy, programs and processes – includes aggregate and reconstruct GSO/CoE messaging to integrate specific regional needs while maintaining a consistent global message. Promote and drive CoE strategy with sales leaders and cross functional teams to ensure alignment, engagement and adoption.
  • Business partnership with Sales Leaders to provide support on operational and strategic issues (with a sharp focus on optimising resources to drive sales growth in the focused region/market).
  • Translate, orchestrate/prioritise & support GSO enablement initiatives to regional level. Collaborate with CoE teams to implement sale programs and initiatives as well as conveying the regional needs as programs are kicked off prior to execution. Support the tracking of regional enablement program effectiveness and business impact. Proactively gather enablement requirements and feedback across sales community for CoE teams (Voice of the Field). Act as the single point of contact & advisor for the sales organisation/segment into Sales Strategy & Operations Enablement functions
  • Support Sales leaders with planning, operationalising sales strategy and operational cadence/rhythm e.g. annual planning, monthly business reviews & weekly sales cadence. Support the target-setting process for the Sales teams in the region.
  • Driving sales enablement and selling activities such as bridge the gap, sales capability, sales induction etc.
  • Support the delivery of specific initiatives to drive sales, revenue or improve NPS or EBITDA
  • Support regional business insights through revenue/sales, segment/channel, industry, and product analysis. Identify key levers for driving growth.
  • Drive operational excellence in the Sales organisation through process improvements.
  • Lead/support cross-functional teams in the design, development, and deployment of analysis and programs of work to deliver against sales ambitions and targets
  • Constantly seek to evolve and refine sales enablement programs. Develop pilot deliverables to address region-specific enablement requirements and gaps that aren’t addressed by global sales enablement programs (with a view to transition to CoE if required as BAU/Globally).

 

Job Requirements:

  • Tertiary qualifications in Business, Finance, Engineering or IT related discipline
  • At least 5 years demonstrated sales, finance, strategy or operations in a commercial IT/Telecom outsourcing environment
  • Experience in working across virtual teams to achieve business outcomes with demonstrated ability to work and manage a complex, global & dynamic team environment
  • Superior business acumen & problem solving skills
  • Strong communication and presentation skills
  • Be adaptive & energetic; be seen as a sponsor & initiator of change to the way the business operates
  • Experienced power user of Microsoft Excel & PowerPoint
  • Experienced power user of Salesforce.com or equivalent
  • Demonstrated ability to engage constructively with internal stakeholders
  • A comprehensive level of Telstra organisational knowledge including Sales, Finance, IT and Delivery is preferred

 

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

 

Apply Now
  • Job Number: 10061911-001
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Hong Kong City
  • Opening date: 21/09/2017 04:00 PM AEST
  • Closing date: 21/10/2017 03:55 PM AEST
  • Applications close in: 28 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Senior Product Specialist
Fixed Term Full Time, Flexible
VIC: Melbourne - CBD or NSW: Sydney CBD
Fixed Term Full Time, Flexible
VIC: Melbourne - CBD or NSW: Sydney CBD
29 September 2017
Closing in: 6 days time
Opened 21 September 2017
You are responsible for developing differentiation across product, usage and service experience for customers. Targeting customers across Consumer and SMB segments, you will deliver a unified security solution that will enhance customers’ lives.

Senior Product Specialist

  • Job Number: 10061728-001
  • Employment Type: Fixed Term Full Time, Flexible
  • Location: VIC: Melbourne - CBD or NSW: Sydney CBD
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 29/09/2017 01:55 PM AEST
  • Applications close in: 6 days time

At Telstra, we believe in the power of technology in creating meaningful connections, whether it's our customers interacting with us in an innovative digital environment or our teams having access to the right platforms to enable an amazing customer experience.

As the Senior Product Specialist, you are responsible for developing differentiation across product, usage and service experience for customers. Targeting customers across Consumer and SMB segments, you will deliver a unified security solution that will enhance customers’ lives.

Creating a compelling customer experience will also be a key area of focus, ensuring optimal and seamless usability across a range of customer solutions.

What you’ll do

  • Drive a compelling customer experience and performance strategy and deliver key initiatives to improve the experience for our customers and performance for Telstra.
  • Representation of your product/s and priorities across Telstra
  • Develop and nurture key relationship with identified process owners across the business
  • Ongoing Operational management and review of POW, to ensure initiative assessment and prioritisation, CAPEX/PROPEX budget, and P&A.

About you

  • Tertiary Degree in Engineering, IT or Marketing with relevant working experience.
  • Product development experience (this is essential)
  • Experience managing consumer mobile products
  • Significant industry experience in IT or Telecommunications Product management/marketing roles.
  • Previous experience in Consumer Engineering/vendor roles.
  • Launched significant product development initiatives using Agile & DevOps methodologies.
  • International experience in a similar role desired.

If this sounds like you, we’d love to hear from you! So what are you waiting for? It's time to connect to a future created by you.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you

Apply Now
  • Job Number: 10061728-001
  • Employment Type: Fixed Term Full Time, Flexible
  • Location: VIC: Melbourne - CBD or NSW: Sydney CBD
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 29/09/2017 01:55 PM AEST
  • Applications close in: 6 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
FINANCE ANALYST
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
06 October 2017
Closing in: 13 days time
Opened 21 September 2017
Reporting to the Finance Manager, Telstra Economic Model (TEM), the role of Finance Analyst will support the Retail business to generate quality profit insights

FINANCE ANALYST

  • Job Number: 10061848-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 06/10/2017 12:55 PM AEST
  • Applications close in: 13 days time

The world around us is changing, and hopefully you've noticed that Telstra is changing too.  We're putting the customer at the centre of everything we do, and we need your help to do that.

We want people who are driven to succeed and have a hunger to achieve goals.  What we really want are people who take pride in the job they do, as well as the desire to step into the future with us.

Reporting to the Finance Manager, Telstra Economic Model (TEM), the role of Finance Analyst will support the Retail business to generate quality profit insights. If you want to straddle between financial accounting and management accounting (ABM) then this could be an exciting career development. The role is responsible for providing multi-dimensional profitability results in a timely and rigorous manner and also requires commercial acumen to consult with strategic partners.

Key Accountabilities:

  • Financial accounting tracking, reporting and integrity
  • Activity based costing (ABM)
  • Translating financial and management accounting information into business insights
  • Consult on deep dive studies, unit cost models, pricing proposals and strategic projects
  • Ongoing navigation and networking across a complex organisational matrix
  • Conduct annual methodology review and sign off process
  • Work within overall governance framework and maintain process documentation including regulatory requirements
  • Business partnering to deliver sustainable and robust ongoing relationships
  • Produce monthly timely, accurate results

We are looking for a strategic thinker with a strong analytical background who has the ability to navigate and lead through a range of difficult complex issues.  Strong partnering skills will be required along with your ability to deliver results working to set timeframes. You will enjoy building and maintaining positive relationships with stakeholders whilst actively contributing to achieving the best possible outcomes for the team.

To be successful in this role you will be CA / CPA qualified and have previous experience working in a similar role within a large complex matrix organisation. Strong analytical skills are required alongside the ability to resolve complex problems. Experience in product management or activity based costing (ABM) would be highly regarded but finance professional should not be deterred.

If you are dedicated to developing yourself, have a desire to always achieve more then we want to hear from you!  Above all, you will bring enthusiasm and dedication to your job, are not afraid of hard work, and thrive off the satisfaction gained from achieving success in addressing and successfully over coming challenges.

If you're looking to take the next step in your career, then please connect with what you love and apply today!

 We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

 

Apply Now
  • Job Number: 10061848-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 06/10/2017 12:55 PM AEST
  • Applications close in: 13 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Senior Business Analyst- Enterprise Platforms and Networks
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
29 September 2017
Closing in: 6 days time
Opened 21 September 2017
Provide business analysis and management expertise and leadership to Enterprise Platforms & Networks (EPN), for business improvement and strategic programs/initiatives

Senior Business Analyst- Enterprise Platforms and Networks

  • Job Number: 10061563-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 29/09/2017 01:55 PM AEST
  • Applications close in: 6 days time

Senior Business Analyst- Enterprise Platforms and Networks

The purpose of this role is to provide business analysis and management expertise and leadership to Enterprise Platforms & Networks (EPN), for business improvement and strategic programs/initiatives.

This role will typically require the development of impact assessments, business and solution analysis and design, process development, test management and deployments for enterprise infrastructure programs and initiatives.

Intrinsic to this role is the need to provide strong leadership and drive continuous improvement in the EPN business, through the development and implementation of business strategies.

As an experienced member of the EPN team with a deep level of knowledge and broad expertise, you will be an ambassador of the business value proposition and proactively manage stakeholder relationships critical to the success of EPN.

Key Accountabilities:

  • Provide business analysis leadership and capability for the effective planning, development, delivery and lifecycle management of EPN technology platforms
  • Develop, plan, implement, manage, analyse, improve and support effective and efficient business/financial management processes and practices, forecasting, tracking and reporting frameworks and methodologies
  • Contribute to business improvement initiatives and formulation of strategies to enhance EPN business capability, ensuring best practice and improvements in customer advocacy
  • Deliver quality business impact assessments, business/technical requirement definitions, process solutions, test strategies/plans and operational support documentation within committed timeframes
  • Provide consultancy capability for impact assessments, business and solution analysis, process development, test and deployment management on EPN programs/projects to achieve committed timeframes and deliver quality outcomes.
  • Conduct research, assessments, modelling, forecasting, measuring and reporting to support business decisions for EPN
  • Comply with Telstra’s accounting policies and principles to effectively and accurately manage Capex and Pr/Opex funding allocations, including accurate, weekly timesheet maintenance
  • Support the development and management of optimal skill capability for EPN resources
  • Support a collaborative approach that enables stakeholders (internal and external) to contribute new ideas for continuous improvement


About you:

We are seeking a highly experienced, self motivated and highly driven individual with the ability to work in a highly autonomous role. You will be a true business partner with strong stakeholder management skills allowing you to work confidently with the General Manager, Business Strategy Manager, Program Manager, Technology Managers, Project Managers, Technical Leads and technical and Operational Teams to ensure the success of projects and lifecycle management activities.

Strong business acumen is also vital as you’ll require a deep understanding of the factors that impact the business and consistently adhere to required commercial business practices to ensure corporate objectives are met. You will poses strong analytical skills demonstrating an ability to “think on your feet”, a rigorous problem-solving approach, identification of opportunities for efficiency improvements and “outside the box” thinking.

Most importantly you’ll have a high level understanding of enterprise technology and ability to quickly understand technical concepts and factors influencing the design of customer and business solutions. Proficiency in using the Microsoft Office applications (such as Excel, Word, Powerpoint, etc.) is a must, and having experience with other tools and business systems such as Meridian, Fieldglass, IntegralPlus, EPM, EDMS, Sharepoint, iTAM etc. is preferred.

Qualifications and Experience:

  • Bachelor of Business, Computing, Computer Science, Engineering, Information Systems Project/Program Management or similar disciplines is required.
  • Typically 10 years’ experience in the telecommunications/IT/financial industries is required.  At least 5 years of previous business analyst and business management experience is highly desirable.
  • Experience in business and technical requirements development, together with business and process solution analysis, development and design is required, together with a demonstrated ability for complex problem solving.
  • Experience in developing test strategies, plans and managing testing is required.
  • Experience with a variety of infrastructure delivery methodologies, processes and frameworks utilised within Telstra Corporation, including TDP, Agile, etc., or equivalent is required.
  • Experience with the integration of projects across a range of products, technologies and operational teams is desirable.
  • Certification such as CCBA, CBAP and CBATL, etc. is desirable.

What’s in it for you?

In addition to amazing staff benefits and flexibility Telstra offers, the Senior Business Analyst has a number of options for career advancement within the EPN team, and in other areas of Telstra.  These include Business Strategy and Technology Team Manager and General Manager roles.

Apply Now
  • Job Number: 10061563-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 29/09/2017 01:55 PM AEST
  • Applications close in: 6 days time

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Personal Assistant
Permanent Full Time, Flexible
QLD: Brisbane CBD
Permanent Full Time, Flexible
QLD: Brisbane CBD
20 October 2017
Closing in: 27 days time
Opened 21 September 2017
An exciting opportunity exists for an experienced Personal Assistant to provide support to the Director of Customer Service Improvement. You are responsible for providing a wide range of high-level administrative support services to Senior and C-level...

Personal Assistant

  • Job Number: 10061722-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: QLD: Brisbane CBD
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 20/10/2017 01:55 PM AEST
  • Applications close in: 27 days time

ABOUT THE ROLE

Reporting to the Director of Customer Service Improvement, you have the opportunity to join a team of dynamic, passionate and highly innovative group of individuals.

You will be a key member of the team and will be responsible for enabling the Director and his team to function in an organised manner. This will include: - managing the different level of stakeholders, managing conflicting priorities, staying in touch with different business developments and providing a broad range of administrative support.

 

Key Accountabilities:

  • Prioritise and schedule correspondence and actions required.
  • Maintain forward looking weekly, monthly, quarterly and annual diary, to ensure all strategic commitments are met, and that the Director is prepared with all documentation in advance to prepare for meetings.
  • Organise relevant meetings, meeting rooms and other materials or mediums requires for the SLT.
  • Screen telephone calls and emails and direct (if applicable) to relevant delegate.
  • Provide coverage for other PAs in CSM on a reciprocal basis, to provide continuity of administration support.
  • Management of authorisations and approvals.
  • Arrange travel and accommodation and event organisation, planning schedules in advance.
  • Oversee the delivery of initiatives for the Director.
  • Compilation of reports and presentations, based on inputs from contributors and production of high quality documents to meet often challenging timeframes.
  • Maintain a strong relationship with the Customer Service Improvement SLT, and maintain an awareness of the wellbeing of the team.

 

WHAT YOU’LL BRING

  • High level of organisational and communication skills
  • Previous experience supporting at Director level or senior equivalent
  • Ability to multi-task and work within designated timeframes
  • Demonstrated ability to maintain and foster strategic and operational relationships
  • Proven ability to effectively collaborate with other related groups
  • Experience organising meetings and events with external customers

 

NEXT STEPS?

If you’re for the next big challenge to evolve and develop you career, this may just be the role for you!

We work flexibly at Telstra. Talk to us about how this job could be flexible for you

Apply Now
  • Job Number: 10061722-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: QLD: Brisbane CBD
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 20/10/2017 01:55 PM AEST
  • Applications close in: 27 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Principal Architect Wireless and Mobility - Canberra
Permanent Full Time, Flexible
NSW: Sydney CBD or ACT: Canberra
Permanent Full Time, Flexible
NSW: Sydney CBD or ACT: Canberra
01 October 2017
Closing in: 8 days time
Opened 21 September 2017
Are you an experienced Wireless & Mobility Architect who can deliver consulting and architecture engagements designed to satisfy both our clients and business objectives?

Principal Architect Wireless and Mobility - Canberra

  • Job Number: 10061423-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: NSW: Sydney CBD or ACT: Canberra
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 01/10/2017 12:55 PM AEST
  • Applications close in: 8 days time

New technologies are disrupting many existing business models. Telstra’s Business Technology Consulting Services team works closely with customers to align strategies, outcomes and programs of work with organisational objectives. We provide advisor services in Design, Implementation, Integration and Testing – with best practice deployment of Network, Mobility, Security, Unified Communications, Cloud, Industry-specific solutions and more. The Customer Technical Leads (CTLs) are dedicated resources on a customer account working on Telstra and customer premises. They are considered senior SMEs in the wider industry; envisioning capabilities and identifying services and solutions in line with the customer’s targets.

 

CTL Principal Architect (Wireless & Mobility)

 

In this lead role in the Domain Architecture space, you will provide the customer with the technical interface in to Telstra Managed Product and Services in the DEFENCE account. As the CTL Principal Architect (Wireless & Mobility), you will lead architectural engagements supporting pre-sales to the Customer on business and technology consulting engagements. By delivering Solution Architecture and Design Approvals, you will provide technical governance and design authority to maintain architecture and services alignment. Through technical governance and review, you will ensure smooth delivery and integration of new infrastructure and services in to Telstra ISM & Operation. You will also play a lead role in developing IT strategy roadmap, drawing in the broad range of Telstra products and services, Telstra Partners and Vendors solutions.

 

Qualifications / Experiences Required

  • Relevant qualifications plus experience in information technology and telecommunications networks and applications
  • Extensive experience in delivering business and technology consultancy services to large and medium sized enterprise organisations
  • Solid deep Subject Matter Expertise delivered to clients in Mobility and Wireless domain in two or more of other technology domains
  • Experience with industry/enterprise consulting and delivery methods such as TOGAF, Prince2, ITIL, Telstra TRIM, etc
  • Experience with Mobility and Wireless Architectures including Aruba, MDM AirWatch, Juniper based LAN/WAN architecture, plus Juniper and other Firewall platforms
  • This position requires you to pass a Department of Defence security clearance

 

 

We’re at the heart of technology change and we’re helping make it happen by connecting everything to everyone. As Telstra evolves, so will you. Here you’ll work on great things that matter. It’s challenging, varied and rewarding – its work you’ll be proud of. Here you can explore, and accelerate your personal growth to achieve your career aspirations. We’re driving new ways of working and giving you more choice in how you work. A career at Telstra is like no other. What you'll get to work on here is unlike anything you've ever experienced.

 

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

 

 

Apply Now
  • Job Number: 10061423-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: NSW: Sydney CBD or ACT: Canberra
  • Opening date: 21/09/2017 02:00 PM AEST
  • Closing date: 01/10/2017 12:55 PM AEST
  • Applications close in: 8 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
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