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Customer service

At Telstra, we put the customer at the heart of everything we do. We strive to serve our customers better than anyone else and to provide world-class connectivity and solutions that enrich lives. We actively seek out new growth opportunities and emerging technologies to continue to improve how we do what we do.
A career in customer service could see you developing your career in one of our flagship retail stores where new technology meets modern customer service expectations. You could be helping customers connect for the first time, training someone on how to make full use of their devices, or leading a team of passionate product specialists to deliver an experience unlike any other.

Or you could join our call centre teams who have the crucial role of helping our customers get connected or finding the right answers when they need it most. It’s fast-paced and challenging, but you’ll be equipped with the right tools to deliver an exceptional customer experience and take your career where you want it to go.
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