My Future is in the spotlight
As head of our key accounts team for Hong Kong and Taiwan, I’ve got a front row seat in helping Telstra become a world-class technology company in Asia.
I joined three years ago because of the company’s plans to grow beyond Australia, and today, my team looks after enterprise customers from several industries including finance, media and retail. What I really love is helping build Telstra’s brand in new markets. There are so many ideas and solutions we can bring over from Australia, but the real challenge is to create our own way of doing things and to develop great customer relationships on the ground – and that all comes down to us adding value to the businesses we partner with.
Telstra has always been about people and I’m very close to my team.
They tell me how they’d prefer to go about getting the job done; flexible working is a big part of our culture. The same goes for me. I love having the freedom to go where I’m needed most, whether that’s a meeting with an existing client or leading a sales pitch. We’ve got the job of putting Telstra in Hong Kong and Taiwan on the map, and it’s been amazing – so far the team have won a new breakthrough client every year.
My big focus for everyone now is growing our existing local customer base internationally – and that’s only going to help raise the profile of Telstra too. When I took on the role, I knew it would be challenging because we were a challenger in the region. I’ve been fortunate enough to have supportive managers who’ve been willing to back our ideas and as a result we’re now chasing bigger clients and more complex business. And with the company’s continued investment in software, it opens up incredible opportunities for our team, the wider Telstra network and our customers.
Where I’ll be in five years, I can’t imagine. Staying with Telstra means I can travel with work – Europe and New York are on the list. My team are just as excited. This is a chance to write Telstra’s history in our part of the world. How many people can say that?