My Future is on the fast track to success
As General Manager of Enterprise Sales in China, I’ve just had the busiest – and most exciting – 12 months of my professional life. Not only have we been busy developing Telstra’s brand here, but our sales and service teams have exceeded their annual targets. That’s a result that wouldn’t have been possible without great support from our colleagues in Hong Kong and Australia.
Our main priorities have been to manage sales and service for large clients, whilst integrating Pacnet into Telstra. Telstra PBS is another massive joint venture project that we’re working to really get our name out there; it gives us a much broader service offering across networks, sales and support. No other Telco in China can say that at the moment, so we definitely have a competitive edge.
It’s hard to appreciate just how much Telstra has grown in my 13 years with the business. Back in 2002, almost nobody knew us in China. But since then we’ve done lots of profile-building, including our sponsorship of the Beijing Olympics, and now we’re increasing capability and winning lots of big contracts.
Being a people manager in China is very different to how it is in other mature markets.
Telstra really encourages teamwork, which is critical when you’re starting out in a new country.
To me, it’s the most important part of management. No matter how big we’re becoming, I make sure everyone feels appreciated. In fact, every time a new team member joins, I tell them the story of my career and the journey I’ve been on. It shows what can be achieved with hard work and passion. Telstra has always supported me in making my dreams become reality – they even gave me a performance award recently!
Looking forward, the future’s bright for the Global Enterprise team and we’ll continue to grow in terms of our size, contracts and revenue. People here see Telstra as a challenger brand, but I want us to become the number one choice. We’ve done all of the groundwork, so we’re already on the fast-track to making that happen.