Remarkable: Where innovation meets universal design

Posted: 9/05/2016 8:00:00 AM by Kelly Schulz
Seeing the world through my eyes is probably not something I’d recommend. My sight is limited, but what some people would describe as a disability provides me with a unique perspective on accessibility and design.
 
I was excited to be asked to speak at the recent launch of Australia’s first disability-focused impact accelerator, Remarkable.
 
The Telstra Foundation has partnered with Cerebral Palsy Alliance and the NSW Department of Family & Community Services to create an accessible and inclusive maker space and accelerator, where the brightest minds can innovate with digital technology to make life impacting solutions for people living with a disability.
 
Remarkable’s first 16-week program has just begun, bringing together inclusive startups, mentors, and users.
 
 
Technology is great isn’t it? In the last decade, I’ve gone from having no location devices, limited access to directions and limited information generally, to having the world in my pocket or on my wrist. When I’m lost, I can just ask my wrist, “Hey Siri, where am I?” Not just that, I can get directions home, or even better, to the closest café.
 
Technology has unlocked the world for people with disabilities. But it has also created new challenges. With the best intentions accessibility has become a tick-box design element, often an afterthought. To make real progress we need truly universal, human-centred design.
 
Public toilets offer great examples. They get big points for having translated printed text signage into braille: “If this light starts flashing please leave the cubicle immediately.”
 
The problem is that the person reading the braille has no idea whether the light is flashing or not.
 
Touch screens are fast becoming a favourite for interactive signage; from ordering burgers or calling a lift, to ATMs and self-serve checkouts.
 
But rarely are they truly accessible. For people with sensory and physical disabilities, fixed touch screens offer little flexibility or preferences.
 
This misses the opportunity the technology brings. How awesome would it be to have tablet menus in restaurants where you could adjust the font size, turn on speech, or have a notes capacity for the deaf to communicate easily with staff?
 
Accessibility needs to be part of the design process from the beginning – it’s about designing great experiences for everyone.
 
I’m often asked what my best and most useful piece of technology is, and my answer is usually "my guide dog". OK, not strictly technology, but when you examine why she is the best, it makes sense. She’s reliable. She’s also consistent, flexible, efficient, intelligent and approachable. Like all good devices, she needs an occasional recharge. But give her a banana and some water and she’ll go for another 12 hours.
 
What makes a great piece of technology for me are all the human qualities they can impart. As soon as you are designing for humanity, for the human qualities, you are designing for usability, accessibility and universality.
 
I am really excited to see what innovative solutions and products come to life through the Remarkable incubator – humans designing for humans. I’ve got first dibs on playing with the prototypes!
 
To find out more about Remarkable, check out this YouTube video.
 
This post was first published by Telstra Exchange.

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accessibility, disability, innovation

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Posted: 6/11/2015 11:45:42 AM by Carmel Mulhern | with 1 comments

When it comes to gender equality in the workplace, I’m proud to work in an organisation that’s making real change.

Vivienne Erikson

5 tips to keeping calm and carrying on

Posted: 5/11/2015 9:34:15 AM by Vivienne Erikson | with 0 comments

If there’s one thing we can count on, it’s that life has its ups and downs – and with that comes managing our wellbeing, and dare I say, levels of stress.

Gautham Ratnakumar

So you want to be a Product Specialist?

Posted: 2/11/2015 9:46:34 AM by Gautham Ratnakumar | with 0 comments

My day-to-day is varied, and can range from meeting with vendors to pricing various plans, developing key offers, review key performance metrics and taking a step back and looking at the overall strategy and how it translates into the work we do every day.

Sally Haydon

Director by day, mum by night – the ultimate balancing act

Posted: 23/10/2015 11:39:41 AM by Sally Haydon | with 1 comments

I am immensely proud that I work for an organisation that supports us to be ourselves in the workplace and while being able to combine work with whatever it is that matters to us personally.

Chris Di Guilmi

Faces of Telstra – Introducing Jeffery, Senior Account Executive

Posted: 15/10/2015 9:28:59 AM by Chris Di Guilmi | with 0 comments

We put the customer at the centre of everything we do at Telstra, and the role of an Account Executive has a huge impact on our customers’ experience.

Jarrad Radke

Tech Life: The Kimberly Region, Western Australia

Posted: 9/10/2015 3:25:50 PM by Jarrad Radke | with 0 comments

My name is Jarrad Radke and I work as a remote Communications Technician in the Kimberley team, Western Australia.

Jasmina Mitrevski

Creating order amongst chaos

Posted: 5/10/2015 12:33:38 PM by Jasmina Mitrevski | with 0 comments

We’re usually dealing with competing priorities at work, in life and at play, so how does one create order in a world of chaos?

Adam Hopkins

So you want to work in international recruitment?

Posted: 25/09/2015 2:04:49 PM by Adam Hopkins | with 0 comments

I manage the operational delivery of our international recruitment. International for us means everything outside of Australia. As soon as it crosses the beach, it’s ours!

Jason Weeks

Telstra 24 X 7 celebrates one million customer care responses

Posted: 18/09/2015 11:53:25 AM by Jason Weeks | with 0 comments

Over the past six years, we’ve moved from being a novelty to being an essential part of Telstra’s personal service strategy. We’ve been giving customers our names since the very beginning, and we’re often the first responders because we’re the first to hear if they have concerns.

Sean Hall

Seven ways to energise yourself and those around you

Posted: 14/09/2015 4:32:01 PM by Sean Hall | with 0 comments

No one wants to be labeled an ‘energy sucker’, so here are my tips on avoiding it and gaining a great reputation along the way.

Stuart Bird

Top tips for developing your personal brand

Posted: 4/09/2015 1:55:15 PM by Stuart Bird | with 0 comments

Personal brand is just that, it’s personal. It’s you. It comes from a deep authenticity about one’s self that is then reflected outwardly to others as an enduring, sustainable, consistent, and memorable way of being and behaving.

Erin Smith

Chic Geeks: Women Making Tech Cool

Posted: 27/08/2015 4:29:01 PM by Erin Smith | with 0 comments

We live in a world connected and shaped by technology. Once considered a domain for geeks, now IT careers are becoming mainstream and seen as a cool career choice for both men and women.

Chris Di Guilmi

Welcome to our NBN Centre of Excellence

Posted: 18/08/2015 12:11:21 PM by Chris Di Guilmi | with 0 comments

The NBN Centre of Excellence, based in Hobart, is all about making it easy for customers to make the transition to the national broadband network and is staffed by people who are passionate and can add the ‘wow’ to every customer’s experience.

Jamie Waterhouse

So you want to be a Social Media Advisor?

Posted: 4/08/2015 11:26:59 AM by Jamie Waterhouse | with 4 comments

I work across all social channels – Facebook, Twitter, Google+ and others– my role is about social engagement. That means I create content that will get the communities engaging in the conversation.

Chi Phan

So you want to be a Change Management Specialist?

Posted: 29/07/2015 5:46:59 PM by Chi Phan | with 0 comments

I was on the grad program three years ago, and my last rotation was in Telstra Digital - I've been here ever since.

Erin Smith

The Big Day In – consider a career in ICT

Posted: 16/07/2015 4:19:43 PM by Erin Smith | with 2 comments

Telstra’s involvement with the Big Day In was bred out of an initiative to encourage more girls to consider STEM (science, technology, engineering and math) subjects and careers within ICT.

Avinash Purushothaman

Everything you need to know about your Summer Vac application

Posted: 30/06/2015 5:20:20 PM by Avinash Purushothaman | with 7 comments

Applications for our 2015 Summer Vacation program are now open. Here are some tips on what we're looking for in your application.

Chris Di Guilmi

Faces of Telstra – Introducing Priscilla, Senior Service Executive - Telstra Business

Posted: 17/06/2015 11:14:09 AM by Chris Di Guilmi | with 2 comments

This week we caught up with Priscilla, an indigenous Australian in her eighteenth role at Telstra.

Jasmina Mitrevski

Creating My Future

Posted: 4/06/2015 4:12:50 PM by Jasmina Mitrevski | with 0 comments

What about you? When you think of your career strategy what’s clear about your future? Is it the belief you can make a difference? Is it challenging work and recognition? Is it the opportunity to try your hand at a different pathway?

Chris Di Guilmi

Faces of Telstra – Introducing Julian, HR Director for Global Enterprise & Services

Posted: 3/06/2015 3:34:58 PM by Chris Di Guilmi | with 0 comments

This week we caught up with Julian, a people person with a passion for what makes them tick.

Sean Hall

What I wish I’d known at 22

Posted: 22/05/2015 3:24:17 PM by Sean Hall | with 3 comments

In my 20's I really struggled to find my purpose. I bounced between the corporate world and the fitness world never really feeling quite fulfilled. I didn't think it was possible to have a challenging corporate career and make a difference.

Teagan Cattell

My career as a Communications Technician

Posted: 18/05/2015 2:04:34 PM by Teagan Cattell | with 3 comments

I have enjoyed my time in the field immensely over the years and I have a genuine love for our CTs. They are the heart and soul of this company. Their passion and commitment for our customers and network inspires me every day, and drives me to be better, to relish change and accept challenge.

Chris Di Guilmi

Faces of Telstra – Introducing Muhammad, Database Reporting Specialist

Posted: 14/05/2015 2:08:34 PM by Chris Di Guilmi | with 0 comments

This week we caught up with Muhammad, a resident data whiz in Billing Operations.

Joan Wong

3 Tips to help you improve your LinkedIn profile right now

Posted: 5/05/2015 11:43:21 AM by Joan Wong | with 1 comments

Your LinkedIn profile is as essential tool for your professional arsenal. If you’re keen to ramp its ranking –and get it seen by those who are scouting potential– these tips will get you on your way.

Denise Osman

Your ultimate reference guide for job hunting

Posted: 27/04/2015 10:45:02 AM by Denise Osman | with 0 comments

We’ve rounded up our best advice and neatly delivered it to you in the one blog post.

Denise Osman

Faces of Telstra - Introducing Grace, Billing & Credit Support specialist

Posted: 21/04/2015 10:29:24 AM by Denise Osman | with 0 comments

This week we caught up with Grace, not only a face of Telstra, but a voice too. Grace is part of the team that make up our national network of contact centres.

Charlotte Midson

A summer at Telstra – my experience interning

Posted: 10/04/2015 3:50:30 PM by Charlotte Midson | with 4 comments

In my last week as a summer intern at Telstra I had the opportunity to sum up my experience and present it to Jason, my program guide – giving me a chance to step back, exhale, and reflect. So, what was it like?

Jasmina Mitrevski

Final LIVE CHAT with graduate experts – Tuesday 31 March 12.30pm to 1.30pm AEDT

Posted: 30/03/2015 3:24:18 PM by Jasmina Mitrevski | with 8 comments

We’re talking anything and everything about: applications, career pathways, eligibility, recruitment stages, tips, advice, and more!

Denise Osman

Faces of Telstra - Introducing Nimita, graduate turned technology specialist

Posted: 27/03/2015 10:01:27 AM by Denise Osman | with 0 comments

Telstra is a million different stories that together make one – and it starts with the people behind our brand; the faces of Telstra.

Benjamin Fry

Telstra Reporter for a Day at Half-Year Results – Photo Diary

Posted: 18/03/2015 1:34:00 PM by Benjamin Fry | with 0 comments

Like the saying goes, a picture tells a thousand words – here’s a small peek into the day captured through the lens of my trusty camera.

Jasmina Mitrevski

Virtual Career Fair

Posted: 13/03/2015 2:40:00 PM by Jasmina Mitrevski | with 1 comments

A virtual career fair is exactly what it sounds like – a good old fashioned fair where you can find out more about prospective employers and the opportunities they offer.

Denise Osman

LIVE CHAT with Telstra Graduate Managers Wednesday 11 March 2015

Posted: 6/03/2015 1:20:52 PM by Denise Osman | with 49 comments

Want to know more about Telstra’s Graduate Program? Keen to see where your grad career can take you? Need help with your application? Then we’ve got you sorted.

Jasmina Mitrevski

Building a new employment brand

Posted: 27/02/2015 2:10:37 PM by Jasmina Mitrevski | with 2 comments

At Telstra, our people are at the heart of our employment brand. Their experiences, their career journey – shared through their eyes...

Craig Mulhearn

Being Telstra’s Chief Financial Officer for a Day

Posted: 19/02/2015 1:52:27 PM by Craig Mulhearn | with 0 comments

Having been in the company a long time, I have seen a few cultural changes and shifts. For a while, I think Telstra thought culture could be trained but these days it is coming straight from the top in terms of behaviours, values and conduct. I have never been so excited and proud to be part of Telstra with this being a key reason why I wanted to be “CFO for a Day” to see whether the market agreed with my overwhelmingly positive sentiments.

Christopher Hughes

My international graduate rotation

Posted: 3/02/2015 3:39:54 PM by Christopher Hughes | with 0 comments

The opportunity to spend a graduate rotation in Telstra’s Hong Kong headquarters has been as culturally mind-opening as it has been challenging.

Alicia Mathews

Midsumma Citizen Reporter Social Highlights

Posted: 23/01/2015 3:43:29 PM by Alicia Mathews | with 0 comments

Our people participating at Midsumma – as Citizen Reporters, feeding through all the action via their social media feeds using #Midsumma #TelstraReporter.

Serkan Honeine

What I Learnt As A Young Leader

Posted: 22/01/2015 4:16:22 PM by Serkan Honeine | with 4 comments

Being thrust into leadership at a young age meant I learnt a heck of a lot along the way. There are a few key things that come to mind; in hindsight I would have done them differently.

Alicia Mathews

Telstra Reporters are out on the field during this year's Midsumma Festival

Posted: 19/01/2015 1:53:18 PM by Alicia Mathews | with 0 comments

Our people are participating throughout the Midsumma Festival – as Citizen Reporters. They'll share their news and updates in social media using the hashtags #Midsumma #TelstraReporter from 18 Jan – 14 Feb 2015.

Charlotte Midson

Thank you from the team at Telstra Careers

Posted: 19/12/2014 2:18:43 PM by Charlotte Midson | with 0 comments

As Christmas draws nearer, we find ourselves winding up in order to wind down, and reflecting on the year that was.

Denise Osman

Making magic – the people behind our Christmas windows

Posted: 17/12/2014 11:23:21 AM by Denise Osman | with 0 comments

Visual merchandising is about so much more than just having a good eye. It’s a mash of intricate detailing, creativity and science that can dictate mood and spur emotion. It takes a special kind of person to realise a vision and bring it to life.

Denise Osman

Grad to meet you – our CEO David Thodey chats with Telstra's 2014 grads and interns

Posted: 11/12/2014 1:28:30 PM by Denise Osman | with 0 comments

Recently I took a back seat in a crowded theatrette at our Melbourne HQ. I sat alongside our 2014 graduates and summer interns. On a big screen was a live video connection with attendees from Sydney, Canberra, Brisbane, Perth and Hong Kong – all there for a presentation and Q&A hosted by our CEO David Thodey.

Matt Birman

Our second hackathon – The Telstra Challenge Cup

Posted: 2/12/2014 10:51:44 AM by Matt Birman | with 2 comments

It began with the company’s best hipsters, hackers and hustlers crowded into the back room of Trunk Diner, right near the Telstra HQ in Melbourne.

Luke Goldstein

Being a White Ribbon Ambassador and Champion

Posted: 25/11/2014 10:06:07 AM by Luke Goldstein | with 0 comments

At the time I volunteered to be a White Ribbon champion at Telstra I did not realise the depth of the issue. As time goes on I learn more and continue to be horrified by the extent of men’s violence against women.

Brie Mason

Game on – now you can Job Jam

Posted: 23/11/2014 3:48:01 PM by Brie Mason | with 2 comments

Today we launch Job Jam – a playful way to learn about careers at Telstra.

Alicia Mathews

2014 WGEA citation as Employer of Choice for Gender Equality

Posted: 12/11/2014 9:33:04 AM by Alicia Mathews | with 1 comments

Telstra’s diversity and inclusion initiatives have today won a prestigious 2014 WGEA (Workplace Gender Equality Agency) citation as an Employer of Choice for Gender Equality.

Mat Wright

Resume fundamentals: layout

Posted: 31/10/2014 10:00:20 AM by Mat Wright | with 2 comments

We all have those friends on social media that like and share every meme, blooper or gaming score that just ends up congesting your news feed. When it comes to your resume – congestion won’t aid your cause.

Brie Mason

Using social media to add value and build your network at conferences

Posted: 28/10/2014 10:00:23 AM by Brie Mason | with 0 comments

My career has taken me to many places, but something I always feel fortunate enough to participate in is external conferences and business events. I’ve learnt that it has now become socially acceptable to be on your device during presentations.

Mat Wright

Dealing with the job knock back...

Posted: 16/10/2014 2:38:24 PM by Mat Wright | with 5 comments

Some jobs attract hundreds of applications – but only one person can be successful. Having said that, this blog is designed to help you mentally prepare for a Knock Back, or as it’s colloquially known, The KB.

Peter Lipscombe

Dress for the job you want

Posted: 25/09/2014 1:57:42 PM by Peter Lipscombe | with 0 comments

Advice on how to present your best dressed self at an interview.

Jasmina Mitrevski

How to kick your interview off to a good start

Posted: 15/09/2014 1:55:11 PM by Jasmina Mitrevski | with 5 comments

As a marketer, I can’t tell you how important it is to begin your pitch on a positive note. You’ll give yourself an instant boost of confidence and impress right from the get-go. In this blog I’ll give you a sure fire way to prep for the one question that has the potential to set you up for interview success.

Tiffany Simon

Getting started in your career? Stand out for success…

Posted: 9/09/2014 11:54:24 AM by Tiffany Simon | with 0 comments

The importance of personal branding is not something I was taught at University. It wasn’t until I started working at Telstra that I realised how important it was for me to build a reputation within the company.

Denise Osman

What can social media mean for your career prospects?

Posted: 3/09/2014 12:18:25 PM by Denise Osman | with 0 comments

You are one of the 1.8 billion people that are socially connected. Kind of obvious given that at this very minute you’re reading a blog delivered to you via one social platform or another. What that also means, is that you could be on the radar of the 94% of recruiters who use, or plan to use social media for sourcing.

Denise Osman

Five minutes with Jacqueline Oakes, winner of The Ultimate Careers Competition

Posted: 27/08/2014 10:25:10 AM by Denise Osman | with 0 comments

Meet the winner of our Ultimate Careers Competition.

Denise Osman

Five minutes with Ella Colla.. M2M Uni Challenge Program Manager

Posted: 19/08/2014 3:58:57 PM by Denise Osman | with 0 comments

We briefly caught up with Ella Colla a capacity planner who jumped on board the M2M project as the acting program manager in the last five weeks.

Tanya Reefman

Summer Vacation Program - Online Testing

Posted: 6/08/2014 11:37:31 AM by Tanya Reefman | with 6 comments

All the tips and advice you need before you begin your online assessments.

Tanya Reefman

Summer Vacation Program - Application Process

Posted: 1/08/2014 10:30:30 AM by Tanya Reefman | with 2 comments

Our application process is your first chance to make a strong impression, show us who you are and what you have to offer.

Tiffany Simon

Going Corporate

Posted: 23/07/2014 2:51:20 PM by Tiffany Simon | with 0 comments

Growing up I knew exactly what I didn’t want to do; I didn’t want to be tied to a routine, a dress code, or work in an office. It has therefore come as quite a shock to me that I am now sitting in such an office, wearing a blazer, looking at one of the best views of Melbourne City I’ve ever seen.

Peter Lipscombe

Body language and interviews – they go hand in hand

Posted: 17/07/2014 3:00:10 PM by Peter Lipscombe | with 0 comments

How do you know if someone’s happy to see you? What are the signs of a shoe-in for a second date? How can you tell that you’ve impressed in a job interview? Non-verbal communication like facial expression and gestures, can offer cues or signals that spoken words simply can’t.

Dimitri Halkidis

Five ways to build a strong online personal brand

Posted: 14/07/2014 3:10:29 PM by Dimitri Halkidis | with 0 comments

It's no secret that now, more than ever, your online presence influences your likelihood of landing that dream job. And with an array of social media channels – think beyond Facebook, Twitter, LinkedIn– it’s also becoming a whole lot harder to stand out.

Paul Crisp

One day in time – a photo diary of our CEO David Thodey

Posted: 9/07/2014 2:08:09 PM by Paul Crisp | with 0 comments

Are you curious to get an insight into a day in the life of our CEO David Thodey?

Jason O'Brien

Scholarships engineered to attract cream of the crop - second year running!

Posted: 25/06/2014 10:55:54 AM by Jason O'Brien | with 0 comments

For the second year running, we’ve awarded scholarships to two students from Monash University as part of the Leadership In a Technological Environment (LITE) program.

Peter Lipscombe

A chat with our field technicians who've relocated to WA...

Posted: 24/06/2014 11:55:52 AM by Peter Lipscombe | with 9 comments

Famous for hobbits, glorious food, and nature’s finest sprawls, New Zealand is also home to some very talented telecommunications experts. And after a successful recruitment campaign in New Zealand, we received lots of interest from those wanting to explore a career at Telstra.

Brie Mason

10 ways to be a better leader

Posted: 18/06/2014 5:22:01 PM by Brie Mason | with 1 comments

Some amazing lessons on authentic leadership and its impact on achieving results...

Denise Osman

The Ultimate Telstra Careers Competition

Posted: 13/06/2014 4:07:57 PM by Denise Osman | with 3 comments

Navigating and succeeding in the changing world of work can be challenging – but with the right guidance it can be a rewarding journey. It’s about arming yourself with the tools and knowledge to make smart decisions and drive your career in the direction you want to take it. That’s why we’re launching a competition that can help set you up for success.

Denise Osman

The daily routines of successful people

Posted: 2/06/2014 2:03:14 PM by Denise Osman | with 0 comments

Harness the power of routine and you’ll set yourself up for success - it’s about thinking past your laundry and to your overall mental energy, your ability to innovate, or deliver on your commitments. Challenge how you view routine and you can begin to realise the potential.

Jason O'Brien

Telstra Grad Recruitment - Final Interviews

Posted: 26/05/2014 5:26:43 PM by Jason O'Brien | with 0 comments

We all know that interviews can go either way, you can walk out feeling on top of the world or you can walk away feeling that you could have done a whole heap better.

Adam Stone

Mentoring this year's M2M Uni Challenge competitors

Posted: 22/05/2014 2:33:57 PM by Adam Stone | with 0 comments

As part of my role in the Machine to Machine (M2M) project team I’m a mentor to the competitors in this year’s M2M University Challenge. It’s been a great opportunity to engage, support and provide guidance to these young minds.

Dimitri Halkidis

So you want to work in customer case management?

Posted: 20/05/2014 3:06:53 PM by Dimitri Halkidis | with 4 comments

It all started so innocently - I was taking customer calls when an email popped up in my inbox. Our management team were looking for forty people to take the plunge in something new - to participate in the creation of Victoria’s very first Digital Office Technology team.

Brie Mason

Wrap-up of the LinkedIn Talent Connect Conference

Posted: 15/05/2014 3:25:21 PM by Brie Mason | with 7 comments

Recently I had the privilege of speaking at LinkedIn’s Talent Connect conference in Sydney, which is an annual gathering of global leaders in talent acquisition. Over two days we explored how to leverage best practices of marketing, analytics, and technology to re-imagine the ways organisations find their top talent and how professionals find their dream jobs.

Tamara Klisaric

So you want to work in Creative Services?

Posted: 13/05/2014 4:21:01 PM by Tamara Klisaric | with 0 comments

I manage a team of creatives who build strategy, and create and design digital content to support internal and external communications. When I don't have the time to give people the long-winded explanation of what I do, I give them the short one. “I tell stories.”

Jennie Subratha

Challenging university students to innovate - Telstra's 2014 M2M Uni Challenge

Posted: 8/05/2014 10:18:39 AM by Jennie Subratha | with 2 comments

Working directly with the teams, I’ve found that for the students, winning the competition is not as important as gaining the experience of a first ‘real life’ project. There’s a realisation that their project can be implemented in a bigger system, which is an amazing feeling.

Darian Panter

The 2014 Cyber Challenge

Posted: 6/05/2014 11:42:30 AM by Darian Panter | with 0 comments

I work in network security for Telstra’s Security Operations Team. But this time last year my colleagues and I from Swinburne University were busy preparing for the 2013 Cyber Challenge.

Jason O'Brien

Telstra Grad Recruitment - Advice for your Assessment Centre

Posted: 28/04/2014 2:52:03 PM by Jason O'Brien | with 8 comments

This is our favourite part of the recruitment process, because it’s where we get to put a name to a face and see your amazing qualities in person. Because we want to give you the best chance possible, we’re giving you the rundown of what to expect.

Jason Collins

Generation Success: A national discussion on youth employment

Posted: 17/04/2014 2:27:28 PM by Jason Collins | with 2 comments

We caught up with Tracey Gavegan, our Group Executive of Human Resources, to talk about Telstra’s involvement and what we are doing to help young people enter the workforce.

Mike Cihra

Let the games begin! Telstra's M2M University Challenge has commenced

Posted: 8/04/2014 10:46:51 AM by Mike Cihra | with 1 comments

Over the next 10 weeks, students across the country will be competing to see who can create the most innovative idea as part of the Telstra M2M University Challenge.

Kath Rawson-Harris

A financial whiz, HR specialist and online guru return from the trip of a lifetime

Posted: 4/04/2014 12:23:51 PM by Kath Rawson-Harris | with 0 comments

Three Telstra employees were given the opportunity of a lifetime as part of our involvement in the Jawun partnerships program.

Sue Lam

Learning to ‘think big’ and what ‘great’ looks like in Telstra Global

Posted: 26/03/2014 11:22:34 AM by Sue Lam | with 2 comments

Secondments into Telstra Global (TG) are nothing new for Telstra-folk, but as a 2013 graduate, I’ve had the opportunity to be the pioneer graduate rotating into TG, working in the Hong Kong headquarters for the past six months.

Peter Lipscombe

Top 3 musts for a successful first impression at an interview

Posted: 28/02/2014 2:47:10 PM by Peter Lipscombe | with 2 comments

These three quick tips will help you make a great first impression.

Peter Lipscombe

Resume musts - tips on your level of detail, personal or otherwise

Posted: 4/02/2014 11:40:02 AM by Peter Lipscombe | with 5 comments

Now we've covered the basics, it's time for my next installment of resume tips.

Peter Lipscombe

Three absolute musts for every resume...

Posted: 24/01/2014 9:25:47 AM by Peter Lipscombe | with 3 comments

Senior Recruitment Specialist and Telstra Careers blogger extraordinaire Pete Lipscombe, shares with you three resume musts.

Denise Osman

The first step to plan for success

Posted: 17/01/2014 4:05:19 PM by Denise Osman | with 0 comments

The first step in planning for success is to analyse your strengths and areas for development.

Avatar

Career Reflection

Posted: 10/01/2014 10:52:53 AM by | with 2 comments

With the New Year comes the customary self promise of a fresh start, a new outlook, or a view to be better in one way or another. It comes as no surprise that a career change tends to make its way to our list of pledges – and that’s because our career is a significant part of our lives. Before the pace quickens, and your to-do list looks more like a thesis, use this downtime to evaluate your professional and personal growth, and begin to plan for the future.

Denise Osman

The Elevator Pitch

Posted: 18/12/2013 4:34:23 PM by Denise Osman | with 2 comments

The festive season is in full swing and social events are filling up our calendars. While it’s great to wind down and celebrate your success for the year, social events can double as an opportunity to expand your networks. Take advantage of all the mingling opportunities to freshen up your interviewing and networking skills. Enter the Elevator Pitch.

Jasmina Mitrevski

How to jazz up your LinkedIn Profile

Posted: 12/12/2013 2:02:35 PM by Jasmina Mitrevski | with 0 comments

LinkedIn can be your online, searchable career profile, and a powerful tool for progression. Here are a few quick tips that will give yours a facelift...

Denise Osman

The Office Christmas Party Survival Guide

Posted: 6/12/2013 2:28:33 PM by Denise Osman | with 0 comments

The office Christmas party is dominating elevator conversations everywhere. From the ‘what to wear’, to the general nods of appreciation on venue choice, there’s no doubt that co-workers far and wide are rejoicing in the fervour that surrounds the workplace event of the year. But let’s take note of the operative words here – ‘workplace’ and ‘event’.

Mariko Grainger

Telstra is a Place for Women - Women of Telstra Video Blog Series: Part 6

Posted: 27/11/2013 3:37:38 PM by Mariko Grainger | with 0 comments

I’m proud to say that Telstra rewards excellence in its people. Individual and collaborative contribution is valued across the board, regardless of gender.

Gillian Giddins

Telstra is Changing - Women of Telstra Video Blog Series: Part 5

Posted: 20/11/2013 12:57:19 PM by Gillian Giddins | with 0 comments

Telstra is making some big changes; this means being more efficient, innovative and above all else, customer-centric. For us that means having the tools we need to make a difference to the lives of Australians everywhere – we feel truly engaged, and a part of the bigger picture.

Cathy Li

Women of Telstra on Flexibility at Work - Video Blog Series: Part 4

Posted: 13/11/2013 11:46:03 AM by Cathy Li | with 0 comments

One of the things I love about working at Telstra is the culture and attitude towards flexibility. It’s not just about policies – it’s about bringing flexibility to life through open and genuine discussions.

Ofelia Cuachon

Women of Telstra on Meaningful and Challenging Work - Video Blog Series: Part 3

Posted: 6/11/2013 11:10:55 AM by Ofelia Cuachon | with 0 comments

In the third instalment of a six week video series, you'll hear the group chat candidly about the work they do - from the meaty projects, to the day-to-day stuff, you'll get an insight on what it's like to work on great things that matter.

Debbie Nankivell

Women of Telstra on Career Opportunity - Video Blog Series: Part 2

Posted: 30/10/2013 1:37:45 PM by Debbie Nankivell | with 0 comments

As the series continues, you'll hear us chat about career opportunity at Telstra. From our anecdotal experience, to how we’ve seen our peers grow in their careers – you'll get an insight into real career opportunities for women at Telstra.

Alison Silver

Women of Telstra - Video Blog Series: Part 1

Posted: 23/10/2013 11:04:21 AM by Alison Silver | with 0 comments

Over the next six weeks, you can get a behind-the-scenes view of careers at Telstra from some incredibly talented and passionate women who make up our team. They speak candidly, and with a real sincerity that we hope will enlighten you and have you picturing yourself at Telstra.

Paul Topp

So you want to be a Go To Market Delivery Lead

Posted: 11/10/2013 11:13:35 AM by Paul Topp | with 0 comments

Want to know what it's like to work in Telstra's Go To Market team - the area responsible for launching all our products and services into the market? Well you know what to do....

Denise Osman

Crowd-Sourcing: Interview Prep & Professional Networking

Posted: 4/10/2013 2:06:52 PM by Denise Osman | with 0 comments

We threw to our Facebook community and asked for their tips on prepping for interviews, and professional networking, and because they said such amazing things, we’ve put together a round-up for our very first crowd-sourced ‘best-of edit'.

Peter Lipscombe

A day in the life of a Communications Technician

Posted: 25/09/2013 10:26:55 AM by Peter Lipscombe | with 0 comments

When we were approached by the WA Department of Training & Workforce Development to be part of their ‘Try it for 5’ program, we’d already been putting out feelers for techs in the West...

Harun

Interning at Telstra, and my three tips on creating opportunity for yourself

Posted: 2/09/2013 1:48:53 PM by Harun | with 2 comments

As someone who is just getting started in their career, taking opportunities that are handed to you is expected. What I sometimes lose sight of, and others who are just starting out might too, is that taking opportunities is not enough.

Paul Bennett

Our first virtual IT Careers Fair

Posted: 27/08/2013 1:17:42 PM by Paul Bennett | with 0 comments

The invitations had been sent, the web conferences (WebEx) were set-up, the speakers briefed, the team ready – the day was here. When the clock ticked 10am I stared at my screen, holding my breath – the IT Online Careers Fair was about to kick-off.

Bryce De Prinse

My experience as an IT Graduate at Telstra

Posted: 16/08/2013 1:10:34 PM by Bryce De Prinse | with 3 comments

I’m pretty chuffed to say that I’ve recently (and just officially!) completed Telstra’s Graduate Program. Looking back it’s amazing how much my life has changed. In 18 months, I’ve participated in a Future Ways of Working workshop at the Google offices in Sydney, sat down for a discussion with our CEO, owned five different mobile phones, worked in six different buildings, bought a bright orange Ford Fiesta, hung out with the BigPond sponsorship team at the Bathurst 1000, attended countless functions...

Bryce De Prinse

Flexible work in action...

Posted: 14/08/2013 3:20:35 PM by Bryce De Prinse | with 0 comments

While I love Melbourne (except maybe the traffic), my heart lives in Adelaide, and with both sides of my extended family living there, I try to get across as much as I can. Keen to catch up with some team members that work in our Pirie Street office, I thought it would be a great idea to make my upcoming trip there a working holiday, and take my work laptop with me for the journey.

Joel Knudsen

Telstra Defence - Online & Social Recruitment

Posted: 8/08/2013 2:37:50 PM by Joel Knudsen | with 2 comments

The time was April 2012. The place was the Telstra Careers Centre. In anticipation of what would potentially be Telstra’s biggest ever customer contract, we decided to get on the front foot to attract our future Defence Engagement team. We called for expressions of interest, declaring “If you’re known for being the best at what you do, we want you”. The rest is history, because once we created it, you applied.

Melissa Ellul

Job Shadowing with our CIO, Patrick Eltridge

Posted: 31/07/2013 1:07:05 PM by Melissa Ellul | with 0 comments

I recently had the opportunity to spend a day job shadowing our Chief Information Officer, Patrick Eltridge. I was excited because much like me, Patrick is passionate about learning from shared experience and collaboration.

Peter Lipscombe

Blood, sweat, but no tears!

Posted: 26/07/2013 11:48:31 AM by Peter Lipscombe | with 2 comments

The Telstra Careers Centre is here to help. We help managers choose the best candidates for roles, and we help applicants improve their potential for success. So it should come as no surprise that our dedicated and caring team decided to help another group of people, and hopefully save some lives in the process.

Chris Bordin

Hot tips to help with your Summer Vacation Program Application

Posted: 23/07/2013 5:52:54 PM by Chris Bordin | with 0 comments

So you’ve taken the first and most important step – you’ve decided to apply for the 2013 Summer Vacation Program. Naturally you’ll be thinking what to do from here and what to expect over the coming months. In case some of you may be expecting the process to be nerve-wracking and daunting, we’re here to give you all the information you need to ease any worries you may have! Our blog will talk about what to expect from beginning to end of the process as well as some tips on how to make your application stand out from the rest.

Anna Stone

A smart swap between Telstra and Westpac IT Graduates

Posted: 16/07/2013 2:18:37 PM by Anna Stone | with 1 comments

It’s important for us to continue our thought leadership in the graduate space at Telstra – we want to stand out in the marketplace, and deliver a program that offers learning experiences and development opportunities that are unique. Enter the Telstra / Westpac Graduate Swap program...

Melissa Ellul

From IBM Innovate in Orlando USA, to Agile Australia's Conference in Sydney – I was in search of trends and innovation

Posted: 5/07/2013 11:43:10 AM by Melissa Ellul | with 2 comments

What is agile you may ask? Well, it’s a set of values, practices and behaviours, adopted in projects to encourage solutions that evolve through collaboration and cross-functional teams. Agile is being used at Telstra by projects of 100+ people spread across the organisation. Collaboration is made easier using video conferencing, virtual walls and our instant messaging system.

Mark Zappacosta

What is your five year plan?

Posted: 28/06/2013 4:23:24 PM by Mark Zappacosta | with 2 comments

When did you last spend quality time planning your personal and professional development? I mean actually sitting down and writing on paper (yes old school pen and paper), the things you want to do, achieve, see, visit, try, or become?

Lucas Jolley

How my career took an unexpected turn...

Posted: 20/06/2013 4:56:13 PM by Lucas Jolley | with 5 comments

Lucas Jolley worked on the shop floor until he put his innovative retail ideas forward in an open letter to David Thodey. At Telstra, every person can make a difference; everyone can challenge the status quo.

Alicia Mathews

A career at any stage of life...

Posted: 14/06/2013 4:05:27 PM by Alicia Mathews | with 0 comments

Late last year employees at Telstra were asked to share with their colleagues what it meant for them to work with us. When asked what sets us apart of from organisations, Robyn Entrich from our Customer Service team said, “In my 47 years in the workforce, [Telstra] is the only true equal opportunity employer that I have worked for.”

Test User

The future of the mobile handset

Posted: 7/06/2013 8:46:06 AM by Test User | with 5 comments

One of the great things about working at Telstra is that you get a glimpse into the future. Recently a colleague asked me what a mobile device in 2020 might look like – this got me thinking.

Bryce De Prinse

Reverse mentoring - bringing generations closer together

Posted: 4/06/2013 6:32:32 PM by Bryce De Prinse | with 3 comments

As part of our commitment to embracing generational change – our graduates have the opportunity to be a part of our Reverse Mentoring program, where they become a mentor to our senior leaders. It’s our way of challenging traditional notions of leadership, and spurring innovation. Bryce De Prinse, IT Graduate had the opportunity to mentor Gary Traver, our Director of Multimedia. Hear what they have to say about their experience.

Greg Thom

A day in the life of Telstra

Posted: 30/05/2013 1:22:21 PM by Greg Thom | with 0 comments

We asked our people to take the time to stop, snap and send us images of what they were doing at work, at any given moment, during one 24 hour period. The response was overwhelming! Explore our gallery and share a day in the life of Telstra with us.

Denise Osman

Scholarships engineered to attract cream of the crop

Posted: 24/05/2013 8:29:29 AM by Denise Osman | with 2 comments

Working with Monash University, we’ve offered two scholarships to a talented duo...

Peter Lipscombe

Go west! Explore a career as a Field Communication Technician in Western Australia

Posted: 9/05/2013 3:22:30 PM by Peter Lipscombe | with 6 comments

Peter Lipscombe, recruiter extraordinaire,relocates Telstra field communication technicians to areas across the country where they’re most needed.

Blog user

Everybody has a story...Melissa Ellul

Posted: 22/03/2013 11:37:35 PM by Blog user | with 2 comments

Read Melissa's story to see how exciting and rewarding a career in Retail IT at Telstra can be....

Denise Osman

Bringing it to the table

Posted: 13/02/2013 10:41:48 PM by Denise Osman | with 0 comments

We know that offering a world-class customer experience starts with our people, and as a part of our commitment to learning and development, we’ve rolled out 15 Customer Experience Tables in our Contact Centres, so that our teams can experience first-hand the products they talk about with our customers...

Denise Osman

So you want to be a Social Media Community Manager?

Posted: 8/02/2013 11:22:17 AM by Denise Osman | with 1 comments

If you want to drive your career in the direction of social media, particularly as a Social Media Community Manager - here's some quick advice.

Denise Osman

Searching for a job on the Telstra Careers website

Posted: 22/01/2013 11:54:13 PM by Denise Osman | with 5 comments

The ins and outs of a job search on the Telstra Careers website...

Blog user

Everybody has a story Introducing Mark Zappacosta

Posted: 14/01/2013 8:16:58 PM by Blog user | with 0 comments

Today Telstra is alive with passion, diversity and talent, and with around 40,000 people in the Telstra family, we have a mountain of tales to tell. With a million experiences every day – like the way we do our jobs, to the cool projects we’re working on, our teams, and of course who we are – our stories combined could weave a tapestry of epic proportions! And it’s because of this that we’re dedicating a segment in our blog to our people and what they have to say. We hope you find their stories as inspirational as we do...

Denise Osman

Happy holiday from the Telstra Careers Team! See you January 3 for more blog action...

Posted: 25/12/2012 8:31:06 PM by Denise Osman | with 0 comments

A holiday message from the Telstra Careers Team - check it!

Blog user

Everybody has a story Jenny Bryant

Posted: 12/12/2012 8:35:19 PM by Blog user | with 0 comments

Here at Telstra, we're from over 25 different cultures and backgrounds and we're aged anywhere from 18 to 77. Diversity to us is life experience, communication styles, interpersonal skills, education, functional expertise and problem solving skills. It's our differences in gender, age, ethnicity, disability, sexual orientation and cultural background. We're all individuals, but we're also One Telstra. Jenny's story is one of pride and courage, and we hope you find it as inspirational as we do...

Blog user

Everybody has a story... Introducing Serkan Honeine

Posted: 6/12/2012 8:39:00 PM by Blog user | with 5 comments

Serkan Honeine is one of the bright, young minds that make up the Telstra family, and he’s part of the team that’s driving our vision to become a world-class marketer. Filled with passion and drive, Serkan has sky-rocketed his career in marketing at Telstra – and it’s here that you’ll get to read his inspiring story. Whether it's career advice, the rap on a cool project he’s working on, or an insight into marketing strategy, planning and operations – you can look forward to more from Serkan as a regular contributor to our blog. Here’s what he has to say...

Blog user

Will Irving (GMD Telstra Business) shares his experiences and insights on flexible work arrangements at Telstra...

Posted: 23/11/2012 8:44:40 PM by Blog user | with 0 comments

Will Irving (GMD Telstra Business)shares his experiences and insights on flexible work arrangements at Telstra...

Blog user

Everybody has a story... Karen Hallenstein

Posted: 16/11/2012 8:47:48 PM by Blog user | with 0 comments

Today Telstra is alive with passion, diversity and talent, and with around 40,000 people in the Telstra family, we have a mountain of tales to tell. With a million experiences every day, like the way we do our jobs, to the cool projects we’re working on, our teams, and of course who we are, our stories combined could weave a tapestry of epic proportions! And it’s because of this that we’re dedicating a segment in our blog to our people and what they have to say. We hope you find their stories as inspirational as we do...

Denise Osman

Welcome to Telstra! An inside view into the official corporate induction workshop...

Posted: 13/11/2012 8:50:03 PM by Denise Osman | with 0 comments

This entry looks at Telstra’s Corporate Induction Workshop as experienced by our newest recruit to the Telstra Careers team - Denise Osman.

Denise Osman

Three tips to nail networking - the old school way...

Posted: 7/11/2012 8:53:29 PM by Denise Osman | with 0 comments

Denise shares with you three quick and simple tips for networking outside the digital world.

Chris Bordin

Call me old fashioned...

Posted: 28/07/2010 9:58:41 PM by Chris Bordin | with 0 comments

A Uni degree is something tangible that you can take anywhere with you within the world and more often that not allows many more doors to open. In today’s society it is all about career pathing and creating your own fortunes.

Chris Bordin

Final Interview

Posted: 2/05/2010 10:07:52 PM by Chris Bordin | with 1 comments

The good old fashioned ‘Final Interview’ can be similar to that first blind date your friend insisted you go on because it would be ‘fun’!

Chris Bordin

Decision Time...

Posted: 29/04/2010 10:10:44 PM by Chris Bordin | with 0 comments

Were you stressing that you would not be offered a role and all of a sudden you have a number of offers on the table? You are one of the lucky ones!

Josephine Thompson

Psychological assessments

Posted: 23/03/2010 10:25:45 PM by Josephine Thompson | with 0 comments

This week I thought I would focus on what seems to be a really hot topic on whirlpool and our Facebook page. Psych assessments!! In reality they are not as scary as they sound, (easy for me to say) and my mantra is fore warned is fore armed……like anything if you know what to expect and prepare it should be a better experience and a better result.

Josephine Thompson

Choosing who to apply to...

Posted: 15/03/2010 10:35:26 PM by Josephine Thompson | with 0 comments

Thanks for the feedback on the last two posts; I am hoping that we are providing some useful insight on the graduate process. If there are other things you want to chat about, please let us know by leaving a comment or starting up a discussion on our Facebook page. Well we are now into week three of the 2011 graduate campaign and by now many of you will have been to the careers fairs, visited your careers office and seen grad ads plastered all over the job boards.

Josephine Thompson

Applications, resumes and cover letters...

Posted: 9/03/2010 10:42:59 PM by Josephine Thompson | with 0 comments

HOW TO STAND OUT IN THE CROWD? Thanks for the feedback on last weeks post. It was good to see people are not leaving applications till the last minute. Well Chris kicks off with the Melbourne Fairs this week, and is looking forward to meeting some great grads to come and join us in 2011. Last week I talked about the benefits of attending a fair and as many of you will start applying this week to the employers that you have met. I thought I might give you a few ideas about how to ensure you get your resume or application read.

Josephine Thompson

Welcome to the first Telstra Careers post

Posted: 1/03/2010 10:45:14 PM by Josephine Thompson | with 0 comments

Welcome to the first Telstra Careers Post. I am the Resourcing Manager for Telstra and I will be posting while Chris our Graduate Recruitment Manager is out and about on Campus talking to you through March.

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Service Specialist

  • Job Number: 10055885-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: NSW: Sydney CBD

Do you have a passion for selling leading edge network and data centre technology services, including; consulting, professional services, managed services, security solutions, top end vendor appliance and software to large enterprise and government clients? If so we have a fantastic opportunity for you to work in one of the strategic growth areas of Telstra GES (Global Enterprise & Services), BTS (Business Technology Services).