Do great work that matters

In an industry that’s always changing, there’ll be no shortage of new projects and new technologies to keep things interesting, and as a digital expert, you’ll work with a team that’s innovating the virtual world.

You’ll create solutions across multiple channels, like: mobile, tablet, Apps and social media.

You’ll live and breathe the user experience and be a part of a winning culture and a collaborative team that pioneers groundbreaking solutions like, LiveChat, CrowdSupport or 24x7 customer support. In fact, our Telstra 24x7™ App for Android won Best Android App at the 2012 Australian Mobile Awards, and our Telstra 24x7™ App for Facebook was an industry first!

Working across a full range of areas within the digital domain, some of your projects can include:

  • Developing customer engagement with our Telstra 24/7™ Apps to over a million users and downloads;
  • Supporting our users in becoming ‘digital customers’ where they’ll have online Telstra accounts, receive digital bills and make online payments, activate and recharge online, and use online support functions like CrowdSupport and LiveChat;
  • Doubling our online sales through the design and functionality of our online shop and online offer propositions; and
  • Building a world class LiveChat function, that lets customers get live sales and service support while online in their preferred communication medium.

This is your chance to work in a great digital team culture, with a group who is excited by the future and thinking about what’s possible today and tomorrow in a digital world.