You deserve a reward

You deserve a reward

We like to think of ours as any good relationship - and that means we give a lot back.

When it comes to rewarding our people, we’ve nailed the basics – like generous staff discounts on our products and services, a top 10 industry super fund, health benefits and financial perks, but that’s just the tip of the iceberg, because when it comes to improving the way you live and work, we really have taken it to a whole new level. Just think of all the things you love in your life - holidays, exotic adventures, new cars, magazine subscriptions, quality cameras to capture memorable moments, dining experiences, additional annual leave – just to name a few. If you love to be rewarded with the things that matter to you most, then you’ll be excited by the sheer scale of offers and discounts you can get as a member of the Telstra family – no matter where you’re based around Australia.

Part of a Team

Part of a Team

We have a deeply held belief that together we can accomplish far more than individually. It’s about a common purpose, driven by a tight collective, who as a team achieve great things. We are better together.

Growth Opportunities

Growth Opportunities

Here you can explore, and accelerate your personal growth to achieve your career aspirations. The scale and breadth of our organisation offers you variety and choice in your career direction – up or across the business. It’s about defining your own course, and having the support to reach your destination.  

Making a Difference

Making a Difference

What we give our people is more than a job – here you will make a difference.  We are the right people, at the right moment, with the right resources, to do extraordinary things for society, businesses and individuals. 

Flexibility and Choice

Flexibility and Choice

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.  

What colour are you? Change the site to reflect your mood

Hear our people's views on the rewards and benefits at Telstra

Watch the video

Find out more about the fantastic rewards and benefits available to our people

Hear our people's views on being part of a team at Telstra

Watch the video

We asked our people what's important to them in a career and here's what they told us

Hear our people's views on making a difference at Telstra

Watch the video

We asked our people what's important to them in a career and here's what they told us.

A brilliant connected workplace for our people

A brilliant connected workplace for our people

To support our cultural transformation we’re taking a values-led approach to driving engagement and collaboration, as well as embracing generational change and diversity.

We’re dedicated to the health and safety of our people as well as providing targeted learning and development opportunities.

Stimulating and Challenging Work

Stimulating and Challenging Work

We’re at the heart of technological change and we’re helping make it happen by connecting everything to everyone. As Telstra evolves, so will you. Here you’ll work on great things that matter.  It’s stimulating, varied and challenging – it’s work you can be proud of.  

Case Study - All Roles Flex

All Roles Flex at Telstra means that flexibility in some form is something we’re open to discussing for all our jobs.

From a practical perspective, there are two main elements to All Roles Flex – recruitment of new employees, and access to flexibility for existing employees.

Job alerts

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By registering for our Job Alert, you’ll get email notifications on new positions that are matched to the preferences you choose.

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Hear our people's views on growth opportunities at Telstra

Watch the video

We asked our people what's important to them in a career and here's what they told us

Hear our people's views on the stimulating and challenging work at Telstra

Watch the video

We asked our people what's important to them in a career and here's what they told us.

Hear our people's views on flexibility and choice at Telstra

Watch the video

We asked our people what’s important to them in a career and here’s what they told us.

Recognising you for your efforts

Recognising you for your efforts

The beauty about our company-wide employee recognition and reward program is that recognition can be made at the grass roots level (peer-to-peer), where your manager and team can share in the celebration of your great work.

But just so there’s a little extra icing on this cake, you could be awarded Telstra points where you can choose your own reward, and believe us, we’ve got all the bases covered

Our people are thought leaders

Our leadership team are the cream of the crop – just look at their credentials and achievements. 

Here you’ll have the opportunity to work with some of the best minds in the industry, people who are passionate about Telstra and work together to achieve great things.

Improving the customer experience from behind the scenes

Improving the customer experience from behind the scenes

“As a non-customer facing team, a challenge we often talk about is how we can improve our customers’ experience and help drive advocacy. In April, team members from across the country met to discuss what each of us in Corporate Affairs can do to show our customers we care. Many team members put their hands up to lead new initiatives and since April we have seen some of our ideas implemented. It’s really rewarding to play a part in improving customer experience." Lucinda Tippett, Group Manager HR & Employee Comms  

Hear our people's views on flexibility at Telstra

Check out the video

We understand the need to be flexible, so we’re looking at clever ways for people to find a balance between their work and personal lives. Of course we think Telstra is a great place to work, but don’t just take our word for it. We asked our people across the business why they love working here, and this is what they said.

My future is going to change your world

My future is going to change your world

Alisha

Contact Centre Capability Lead

We’re making a difference by providing a personalised approach in what’s usually a high-stress situation. Our customers get to deal with the same person end-to-end. It’s great to be able to make their lives easier with that kind of innovation.

My future is making the impossible possible

My future is making the impossible possible

Sally

Director Business Sales & Service

The size of Telstra, especially now it’s on a global scale, offers an amazing degree of career flexibility.

My future isn't just a legal one

My future isn't just a legal one

Mick

General Counsel, Finance & Strategy

Before I joined Telstra, I’d describe myself as a reluctant lawyer. I was good at it, but I battled being a professional in a suit and wanting to be creative.

Our approach to learning

The most significant development comes from on-the-job-experience. 

Research shows that the majority of development at work (about 70%) happens this way, with people's development coming from both their success, and their mistakes. 

My future is limitless

My future is limitless

Jaime Lee

Head of Cloud Practice

What’s exciting about this job is that although we’ve got the security and backing of a huge organisation, there’s a start-up mentality and operating style.

My future is built on brilliant people

My future is built on brilliant people

Andrew

Field Technician Team Leader

We’ve got a great mix of experience and the secret to providing our customers with great service is sharing that knowledge.

Let’s start with getting you connected...

Our people get a whopping 25 per cent off normal retail prices including installation, access charges and usage fees on a range of our products and services – we’re talking up to five mobile services, fixed phone, internet and entertainment needs.

CASE STUDY: Trialling new prototype apps on Google Glass

CASE STUDY: Trialling new prototype apps on Google Glass

Kelly Schultz, a Telstra employee who's been legally blind all her life, put the technology to the test. "Glass gave me the freedom to do things myself" she says.

"To be able to identify objects, to be connected to the world and have it all private in your ear. Fantastic."

“Why do you do what you do?” – with Paul Topp, Program Manager – Sales Operations, Telstra Retail

“Why do you do what you do?” – with Paul Topp, Program Manager – Sales Operations, Telstra Retail

"Among many people, I spoke to an elderly man whose wife had died and their home phone was still in her name, he hadn’t been able to bring himself to change it because he liked seeing her name on the bill. Every task, no matter how large or small will ultimately impact people’s lives."

Hear our people's views on the meaningful and challenging work they get to do at Telstra

Check out the video

Check out the video Here you’ll get the opportunity to be part of something meaningful, and once-in-a-career opportunities to work on cool things that matter. But don’t just take our word for it. We asked our people across the business why they love working here, and this is what they said.

Latest job listing

Senior Change Specialist

  • Job Number: 10056927-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD

Exciting role that supports overall organisational change management requirement across key strategic programs

My future is turning data into customer insights

My future is turning data into customer insights

Andrew

GM Analytics

Working in partnership with other teams enables us to get a lot of fantastic results in terms of personalising customer communications and achieving business objectives. And that is one of the main reasons why I love my job – using data to help customers to connect with whatever improves their lives. 

My future is going above and beyond

My future is going above and beyond

Bobby

Cloud Product Manager

I love that I have free rein to think about new ideas and find ways to bring them to life.

Financial benefits

Working with some of the biggest names in the Australian banking landscape like NAB, Commbank, Citi and Bankwest, we’ve got some fantastic deals to save you money.

We’ve negotiated great savings for our people on a wide range of financial services and products, like home loans, credit cards and tailored financial advice. We’ve even organised free tax and legal assistance through online services. It’s just our way of taking some of the complexities out of your financial life so that you can spend your free time connecting with what matters to you most. 

Building a brilliant connected future for everyone starts with us

There are five programs also known as the Core Capability Series that will help us build these skills enterprise-wide. They are relevant and available to all Telstra people working in all roles types, levels and locations.  

CASE STUDY - Making a Difference through Crowd Support

In an Australian business first,  in October we expanded CrowdSupport so qualified Telstra customers (Telstra Experts) who login to CrowdSupport Live, will be available for real time live chats with customers and prospects on telstra.com.

Flexible work and careers

Flexible work and careers

We encourage our managers to proactively reach out to their teams, to understand their needs for flexibility. We now have “All Roles Flex” , which means that a flexible way of working is something that we’re open to considering for all our roles

Mark, Digital Office Technology Support Consultant

The best thing here is the people – everyone is willing to help our customers. I am inspired by guiding my customers to find the best solution to their situation, and I love helping the not so tech savvy understand digital business. 

My future is going global

My future is going global

Mike

GM EME Management Education and Compliance

One of my career highs is being invited to chair the international body in Geneva that sets the safety testing standards for all mobile and wireless networks.

Travel benefits

Travel benefits

If you’re looking to escape to a remote beach in far north Queensland, or trek through the jungles of South America, your breaks from work, whether short or long, can be even better because our dedicated team of leisure consultants are on hand Monday to Friday to help plan your dream holiday.

CASE STUDY: Discover what’s possible when cutting-edge technology and brilliant people come together

CASE STUDY: Discover what’s possible when cutting-edge technology and brilliant people come together

With a vision to offer a retail experience that nothing else can replicate, our flagship Discovery Store in George Street Sydney was born. 

Group Managing Director Telstra Consumer Karsten Wildberger, says the Discovery Store “is so much more than a store for us – at least, not in the traditional retail sense.

Future Ways of Working

We’re a socially active organisation, and we embrace social media to encourage honest and open community dialogue and rapid internal collaboration.

We’re advancing our office design with less focus on individual desks and a greater focus on shared spaces - encouraging collaboration. 

Introducing, our Disability Services Team

Introducing, our Disability Services Team

“The people that do this are like a family. We are very committed,” he says. “They are a fantastic group of people and knowing every day you are making a difference in people’s lives is pretty special.”

My future is networking excellence

My future is networking excellence

Leanne

GM Datacentre Networking Operations

Working here gives me tremendous exposure to industry trends and the chance to influence how cloud and security technology develops. I want to manage the best data centre and security operations team in Asia Pacific. That’s where we are heading and it’s what we’re focused on. Anything’s possible in a growth industry like ours – and I’m excited about what’s to come. 

My future is always connected

My future is always connected

Jon

General Manager Corporate Communications

Great technology means more flexibility. As a leader in mobility, Telstra helps me stay connected, pretty much wherever I am. That’s a big part of this job – always being in touch with what’s happening and being able to communicate effectively.

Retail benefits

Retail benefits

You can take advantage of special offers in store on or online at some of the biggest and best retailers in Australia. 

Be warned, this could be dangerous...

A values-led culture

A values-led culture

It’s our people who will bring our purpose and values to life. All employees are encouraged to reflect on what the purpose and values mean to them and what they can do within their roles to create a brilliant connected future.

Performance and development planning

Aside from describing our business goals in line with your performance, and giving you a clear and defined way to measure and track your success, your performance and development plan covers your personal development in your career.

My future is full of opportunities

My future is full of opportunities

Nick

Business Operations Team Leader

Every time I’ve taken an opportunity it’s turned out to be a great learning decision. I’m excited about my future, if the last five years are anything to go on. I thrive on change and because things are always changing, every day brings another opportunity. That’s what excites me about working here. 

My future is staying one step ahead

My future is staying one step ahead

Roxanne

Security Operations Support

Now that we all rely on online channels for so much, cyber security has become a vital and fast-growing field. My job is to make sure that Telstra infrastructures and those belonging to client companies are protected against online threats that can shut down their services.

Ben Gray, Senior Business Specialist

“While you find yourself working in many different teams, the common theme underpinning them is they are always better when the glue of true collaboration is there.  For me, that’s all about sharing a purpose and driving toward a common goal.  One team I’m a part of is the Telstra Kids Fund Committee - we are a virtual team that approves $1Million in employee community grants every year.  Yes, it’s a bit of extra work but we love it because you are instrumental in giving back to the communities that support our company; and you can’t help but feel good when ultimately, we all want see these grassroots community projects flourish all across our wonderful country.” 

Vehicle benefits

So whether you like it to fling mud from all angles, roar, or blare rock classics from its speakers, you can be sure you have your dream car because of MYREWARDS@TELSTRA.

What does Future Ways of Working look like?

What does Future Ways of Working look like?

We are leading the way in how we think about when, where and how work gets done. Our workplaces are as diverse as we are, whether in offices, stores, exchanges, on the road or off the beaten track.

My future is following my own path

My future is following my own path

Tahlia

Executive Assistant

This is an environment where you need to be able to adapt fast, be open to change and enjoy getting up to speed with new technologies.

Home and entertainment benefits

Home and entertainment benefits

Cash-back rebates on air conditioning units – check. Trade prices on professional paints – check. Huge savings on Microsoft products – check. Reduced admissions at theme parks across the country – check. Cheaper movie tickets – check. OK, this list is going to get pretty long, but you get the picture. Whether it’s improvements to your home or apartment or entertainment inside and out of the home, we think we’ve got something for everyone. 

Social Events

Social Events

Whether we’re throwing a party, a fundraising event or morning tea; whether we’re singing happy birthday to our colleagues, celebrating the birth of a child, or on the field kicking a footy in the spirit of competition – you can bet that we’ve covered every possible social occasion there is.

CASE STUDY: Creating a store with no boundaries – innovating Telstra Retail

CASE STUDY: Creating a store with no boundaries – innovating Telstra Retail

With projects like three minute order activations for mobiles, or touch tables that enable a pure digital interaction for our customers and retail employees, where they can interactively compare our products and services, not only via an intuitive touch interface, but also by detecting a physical device placed on the table by a customer or staff member – the retail experience at Telstra has never been better.    

We know flexibility works

We know flexibility works

Flexible working at Telstra is different in every role and always depends on the needs of employees, customers and the business.

My future is creating WOW experiences

My future is creating WOW experiences

Adam

Customer Advisor

When you walk through the door at my Telstra store, I want you to go “WOW! This is really different.”

Health and wellbeing

Health and wellbeing

Whatever it is that will help you live a healthy and balanced life, we think we’ve got something for everyone.

HR App Q&A with Melissa Dorey, HR Manager Continuous Improvement

HR App Q&A with Melissa Dorey, HR Manager Continuous Improvement

In general, it doesn't pay to pigeonhole people. In a large corporate there can be a tendency to think 'oh she's from HR, she's fluffy and won't understand anything technical or anything about design' or 'he's from IT so he's a geek that will complicate everything' and those stereotypes are just not true, especially at Telstra where you have the chance to diversify your career and work across the company.

The best part about the collaboration on this project is that everyone involved really wants to create something brilliant for our people, and when you share a clear vision like that you can really trust each other and you will do anything to succeed. 

Learning at Telstra

Learning at Telstra

If you want success – here’s where you’ll get it. If you want to grow your career – the opportunities are endless. If you want to stretch yourself to be the best you can be – then we’ll be here to support you. 

Flexibility is real life

We know that at the heart of it all is real life – so we have a place for our employees to share their knowledge and experience about how to bring work and life together.

My future hasn't been invented yet

My future hasn't been invented yet

Jason

GM Innovation and Strategy

We’ve got the amazing luxury of acting like a start up in a mature organisation. We get to bring in new and emerging technologies from around the world, figure out if they are real possibilities and if we should invest in them.

My future is shaping how you experience Telstra

My future is shaping how you experience Telstra

Josephine

GM HR Shared Services Operations

Telstra allows me to be an authentic leader who understands that to deliver on our objectives we need to have people who are fulfilled and engaged.

Salary packaging

You can salary package things like your car parking, where we’ll make the arrangements with your selected car park and pay the bills on your behalf.

Career Coaching

Career Coaching

From the conversations you have with your peers about a project you’re working on, to seeking advice from your manager on a new approach you’d like trial in a team meeting, career conversations will help you grow, and they’re encouraged at Telstra. 

What it means to be the face and voice of Telstra

What it means to be the face and voice of Telstra

As an iconic Australian organisation that touches the lives of millions of Australians, our people are at the heart of connection.

Sami Makelainen, Innovation Manager, Chief Technology Office

"Working in the innovation space at Telstra you’d expect interesting technology projects, but sometimes it’s good to look at innovation from different angles – and there are surprising opportunities to do that. For example recently I’ve been working with the Inspire Foundation as a mentor on a mental health “tech for good” project."

Nicholas Collins, Head of Southeast Asia

“My 15 years with Telstra has provided me with opportunities to work alongside terrific people, engage with fascinating customers across all verticals and experience working with different cultures across the globe.” 

Annual reviews

Each year we focus on aligning individual performance to Telstra’s strategy, and performance planning is an essential step in defining and communicating what each of us can do to contribute to our business success and shared outcomes.

Every person at Telstra, no matter their job, has the ability to drive our success and team culture – and it’s a rewarding feeling to see how your individual contribution can make a difference.

Raising the bar and improving the customer experience

Raising the bar and improving the customer experience

We want to stand out for delivering superior customer satisfaction, and we want our customers to tell everyone they know about how amazing their experience with us is. To get there, we’re making changes to the way we operate, we’re driving process improvements company-wide, and we’re embedding customer service into our culture.

FAST FACT

$1.4 million to over 300 charities via matched payroll giving in 13/14

Flexible Leaders

Flexible Leaders

We assist our leaders understand how their teams can balance work with the rest of their lives, and they have access to key habits to help them in making flexibility work at Telstra.

Craig, Technical Service Manager

Craig, Technical Service Manager

“You have access to a lot of benefits; from discounted services, a great super fund, salary sacrifice options, and more. I’ve attended seminars hosted by Telstra Super, and received valuable financial advice from their advisors. Even a family member has joined the fund as well. Not to mention I have several Telstra services that I receive a healthy discount on, and my immediate family can benefit too; most of them have a mobile at staff rates – they love it!”

Telstra Super

As a member of Telstra Super, you’ll get an extensive range of exciting benefits and services to make sure you and your loved ones are protected and prepared for whatever life has in store. 

Kate Allport, Customer Experience, Strategy & Culture Lead – Part of the Telstra family for 14 years!

“Telstra has such dynamic, responsive and enthusiastic people who are passionate; they’re from multiple different backgrounds with different expertise. Our people are amazing and I’ve been very lucky to make many friends during my time here.”

FAST FACT

In FY14 we invested $48 million (not including labour costs) in learning and development across the Telstra Group, which equates to $1,078 per employee (full time equivalent). This includes a $6 million investment in leadership development. 

CASE STUDY: e-smart libraries

CASE STUDY: e-smart libraries

As the most heavily used community centres in Australia, public libraries are vital community hubs reaching out to some of the most disadvantaged members of our society.

While libraries provide access to the online world for millions of Australians, we recognise that the fast-changing digital environment can also present new risks.

Jehad Dabab, Communications Specialist – Corporate Affairs: “I tell Telstra’s Story...”

"Telstra touches almost every home in Australia in some way, shape or form – so making a difference is part and parcel of working for one of Australia’s largest, most iconic companies."

Sam, Team Manager, Network Construction

Sam, Team Manager, Network Construction

"By completing my traineeship I acquired a Cert II and III in Telecommunications. Last year I also completed a Cert IV in Project Management and a Diploma in Telecommunications Network Engineering, both of which were sponsored by Telstra. I’m currently studying at university part time and Telstra assists me in fitting this in with my current role."

Karen, Supervising Counsel, Legal

Karen, Supervising Counsel, Legal

"One of my favourite things about working for Telstra is the opportunity for flexible work arrangements. I’m able to work three days in the office and half a day from home. It lets me be a part of my kids’ everyday lives, while still being able to continue with my career."

“Thanks” creates a ripple through the whole company

Thanks. It’s so easy to say, and makes such a difference to the people we work with. “Thanks” creates a ripple through the whole company – showing our appreciation for the efforts of others. 

Working on leading projects – on a massive scale

Jamie, Go To Market Senior Execution Specialist, shares with you his piece in the ‘Thanks’ pie

“A new product launch can be one of the most rewarding experiences to be a part of. Being involved from the initial stages through to its deployment, and knowing that what you’re working on as a team can connect and reward our customers, only makes it more satisfying."

FAST FACT

5,122 volunteer days contributed by our people in 13/14 

AHRI Inclusion & Diversity Awards 2014

We are proud and thrilled to be nominated as a finalist in the AHRI Inclusion & Diversity Awards 2014. 

Alan, Business Analyst - IT

Alan, Business Analyst - IT

“I like it when I receive unsolicited commendations for my work, and recognition of my skills; it makes all the effort worthwhile and drives me to continue working hard for my customers. I get immense satisfaction when people want to use my skills, expertise and knowledge to work on their projects. The recognition I receive for a job well done is a big motivator for me.”

Are you a catalyst?

We asked our people for their ideas on how they could feel more engaged in the bigger picture.

One suggestion was to allow employees to be involved in the research, design and testing of new and exciting products and services.

So we did.

Why do you do what you do? Mel Dorey, HR Manager – Continuous Improvement Team

"I’ve spent the first half of my career here in sales and marketing roles and early on I saw a strong need to apply the same high product development standards and marketing techniques internally. There's an obvious correlation with providing easy to use digital solutions that employees love, with their ability to deliver a great customer experience, so trying to deliver a brilliant digital experience has become my passion"

Keeping Australia connected in times of need

Keeping Australia connected in times of need

As a team, we work tirelessly to assess the situation quickly, get an accurate analysis and ensure the safety of our people and the reconnection of customers.

There is no doubt that many of our people play a role in keeping Australia connected.

Our people to get involved in the issues that matter to them, and to us all

Our people to get involved in the issues that matter to them, and to us all

We believe that each of our employees has a part to play. This can be in the form of direct donations, or by contributing their skills and time where and when they’re most needed.

That’s why we have an employee volunteering program, which allows for one day’s paid leave per year. Either individually or as a team, staff can spend time helping not-for-profit organisations across the nation.

Sam, Network Construction

Sam, Network Construction

"Telstra encourages career development while being very flexible in regard to your professional and home life. I’m currently studying at university part time. Telstra supports this and assists me in fitting this in with my current role."

Jonathan, Account Executive

Jonathan, Account Executive

"I take advantage of as many of the rewards and benefits as I can; the 25% staff discount on Telstra products, Telstra Super and discounts on my health care and banking services. Over the past two years I managed to accrue over 3000 points on an employee reward program (1 point = 1 dollar)- so I purchased a Macbook Pro and lots of clothes!"

Building skill across the business

We know how important it is for our people to keep getting challenged and stimulated in their career, so for you this is an assurance that we have a structure in place for your career progression.

It also helps you to think about, and articulate where you’d like your future at Telstra to take you.  

Scott Jones, Business Verification Specialist – looking forward to bigger and better things.

"I've definitely learned a lot not only about our products and services, but have had opportunities to gain great insight into our wider business, technologies and really get into some activities that are driving big changes in the company. I’m looking forward to bigger and better things in my future with Telstra and the never ending challenges that come my way."

Melanie, GM, Offer Marketing

Melanie, GM, Offer Marketing

"When you are working on a project, it's all about collaboration to make the results of your initiative even more successful. Telstra provides a flexible working environment making collaboration easy, with the tools and equipment to do your job from different locations."

David, Sales Centre Lead

David, Sales Centre Lead

In anyone’s career, it can be quite rare to be a part of a truly great team, with great people doing truly great things. I love working in an environment where everyone’s pulling in the same direction with one simple goal - the collective feeling to leave it better than they found it, through connecting our vision and our actions on a daily basis. It’s an environment that’s fun, focused and fulfilling – allowing us all really connect with what we do. And if we get it right for our people, we’ll get it right for our customers.

My future is built on big ideas

My future is built on big ideas

Kevin

Director Corporate Development

Where to next? That’s the question that’s always in your head when it’s your job to help Telstra’s business units develop and implement their growth strategies.

Mark Ansell, ICT Channel Sales Manager, Telstra Business

Mark Ansell

ICT Channel Sales Manager, Telstra Business

"Telstra has created a culture of trust around working flexibly and for me, it means I work my full time hours each week wherever, whenever, so long as I get the job done."

Daniel, Channel Support Specialist

Daniel, Channel Support Specialist

The best thing about being here is the people – I am a people person and the passion, skills and focus that are exuded by all of the teams I have worked in helps to drive my achievements and grow my skills. And we know how to have a bit of fun along the way too!

Kelly Rafferty, Employee Giving & Engagement Manager – has a keen interest in relationship building, community and helping people achieve their goals

"Over the last couple of years, Telstra has supported me to participate in community work; I've started my own social enterprise and joined the Board of a not for profit"

“My time at Telstra? Ever changing, exciting and full of pride.” – Tamara Jansen, Business Deployment & Support Manager

"I like the direction Telstra is taking, embracing cutting edge areas such as Research Partnership, Wi-Fi Access and eHealth. This investment is very exciting and it makes me proud to be part of Telstra’s future."

Career Opportunity at Telstra

The scale of our organisation offers you variety and flexibility in choosing your career direction – up or across the business, with opportunity here for you to explore and go at your own pace.

Our people have developed careers that have taken them up a vertical path within their field (like engineering), while others have developed careers that have seen them working across different areas of our business.

FAST FACT

As a result of employee feedback, we have also established a Chief Talent Office responsible for nurturing talent and maximising career opportunities within Telstra. 

Onboarding and our corporate induction

Onboarding and our corporate induction

My future is full of possibilities

My future is full of possibilities

Craig

Regional General Manager

My original career was going be radiography, but I was told I spent too much time engaging with patients which led to my career change at Telstra.

Our integrated learning, performance and talent management portal: My Future

Our integrated learning, performance and talent management portal: My Future

Through My Future you can find and enrol in a range of professional development courses that are relevant to you.

Taking initiative is key here, and you can truly be the master of your career – with more than 70 courses on offer, you  can set yourself up for your next big career move. 

Exploring the business – job shadowing and more...

Exploring the business – job shadowing and more...

Every employee at Telstra has the opportunity to experience different parts of the business, from secondment assignments where you might work on a special project, to job shadowing in our retail stores or in the corporate offices, a day spent out on the field with our technicians, trips to our Experience Centre where you can immerse yourself in the technology of the future, or visits to our Global Operations Centre – the sheer scale of our operation means there’s a world for you to explore.

Study Assistance

Being ready to lead and innovate, means equipping our people with the knowledge to expand their skills and qualifications.

Leadership at Telstra is Brilliantly Different

Leadership at Telstra is Brilliantly Different

As a leader at Telstra, you play a critical role in creating the conditions for success.

We want you to be the best leader possible. To achieve this, our people need to demonstrate a great level of self-awareness and a collaborative mindset.

Tim Yaftali, Telstra Business Account Specialist - on social collaboration:

“I believe we just need to keep our people and our customers informed and Yammer allows us to do that."

Craig Little, Technical Services Manager

Craig Little, Technical Services Manager

"One of the best things about working at Telstra is the opportunity for career progression – with the right attitude and training, the sky’s the limit. I have been with Telstra now for eight years and worked in a variety of roles advancing my career to more senior positions."

Mentoring and Collaboration

Mentoring and Collaboration

Mentoring is about conversations that encourage the mentee to reflect on their own experience, make informed decisions and to act on the ideas that are generated. 

Stephanie, Assistant Store Leader

Stephanie, Assistant Store Leader

"Telstra provides such diversity in job roles. Particularly for people like me who chose not to study at uni, it provides opportunity for success and progression based on experience and performance."

Dean, Technical Operative - VoIP

Dean, Technical Operative - VoIP

"I have found the training provided impeccable and its one of the key aspects of Telstra life I really enjoy. There is always training available at all levels; both in-house as well as by external vendors. I've been enrolled on many online courses, related to my career and other skills. I have also been sent on training courses for new technologies and products provided by the vendor themselves. I've even been sent on training for the Kepner and Tregoe troubleshooting and decision making course, which helps both at work and out of work in personal scenarios. This is all in addition to the one-on-one training I receive while at work from my colleagues."

Christine, Customer Advocacy Lead

Christine, Customer Advocacy Lead

"I don’t know where else would I be offered and given so many opportunities to learn, grow, experience and become a better leader. I've participated in many on the job training programs, and last year completed the Future Leadership program. Next year I have support of my management to commence study of a Bachelor of Business flexibly whilst working. The on the job experience and training I have received has helped significantly in recognition of prior learning and credits towards this bachelor."

Mark, Human Resources Manager

Telstra allows you to grow your career in Australia without having to relocate to go overseas for the big jobs in my profession. There are some of the best jobs in Australia on offer at Telstra which is hard to beat at other organisations within the telecommunications industry, or technology space. I have worked internationally for over seven years and now want to stay in Australia and continue to build my career and experiences with an Australian company that I trust and am proud to work for.