We have reached ‘peak telephony’ in the developed world – people are using less traditional voice and SMS and more data-driven messaging applications, a trend that began in 2015.
At Telstra we find ourselves at the forefront of these communication changes. In order to create a technology strategy that will allow our customers to do business and keep in touch with loved ones, we must be able to accurately predict their future needs.
I’ve always been someone who is curious about what is happening across the globe, so when the opportunity came up to intern at the United Nations and work on global issues, I grabbed it.
The 12 weeks I spent at Telstra as part of the Summer Vacation Program were memorable in so many ways.
Ben Tudor has been part of the Telstra team for nearly seven years. He started in our Summer Vacation Program, before landing a place in our Telstra Graduate Program.
When people think of user experience design, they immediately jump to interfaces and excellent customer service. But it’s far more diverse than that.