I spend my day asking “why” a lot, and lead design sprints that focus on the future needs of our customers. I also test new concepts and building upon these regularly to ensure that the solution or product will add value to our customers and solve real problems that they are facing.
 

Science, technology, engineering and mathematics (STEM) skills are incredibly valuable in enabling us to solve complex problems. These skills form the basis of many of the tech roles Telstra has today.
 

The thing that gets me really excited about engineering and technology, and why I love doing what I'm doing, is that it is so versatile and full of real-life applications. It’s about the impact that you are having through the technology solution being developed, as opposed to just playing around with some cool tech.

We have reached ‘peak telephony’ in the developed world – people are using less traditional voice and SMS and more data-driven messaging applications, a trend that began in 2015.

 

From launching 5G to creating new Internet of Things (IoT) experiences for our millions of customers, we continue to be at the forefront of technological advancements that are changing our industry.