Our commitment to disability employment

Our purpose it to build a connected future where everyone can thrive, including the millions of people who are living with disabilities and seeking employment. We are proud to be counted among the organisations who have completed AND’s Disability Confident Recruiter Program (DCR)

We are also proud of our Disability Action Plan, which articulates our core commitments to inclusive employment; to employees and their carers, to customers and to the wider community.

It recognises the benefits that communications technologies bring to people with disability and the important leadership role that Telstra can play as one of the largest employers in Australia. We are proud to support candidates and employees who identify as living with disability (more detail shared in the 'Recruitment Support' section below) to and help them to have a great career at Telstra. Here are some of the ways we bring our commitments to life –

Grow your career
Our leaders and recruiters are trained to understand individual needs and can offer support, understanding and a range of career opportunities. Employees with sensory, physical or other disabilities also have access to a great range of resources, which means more opportunities for great performance and a fulfilling career.

Access all areas
We encourage our people leaders to have conversations with their team members about any adjustments they may require so we can help to get them what they need to do their work successfully. This could include computer programs, equipment or talking about different ways of working.

We have a dedicated Employee Resources Group (ERG) known as Telstrability, which consists of recruiters, senior executives and human resource specialists, who are visible supporters of inclusion for people with a disability. Telstrability is a central point of contact and advocacy for employees living with disability and their allies.

We also have a centralised workplace adjustment process, which allows employees and leaders to request workplace adjustments during our recruitment process and at any stage of their employment with us. A Health Management Consultant can support with assessments and modifications that might be needed. Any employee can approach the team to request an adjustment to their workplace – a change that benefits long-term employees as much as our new team members.

Supportive connections
We have many employee networks where you can build relationships and influence, learn and support each other. These include our online Disability and Accessibility network, which is one way our employees connect and promote a positive and inclusive workplace at Telstra.

Living our values
Our commitment to diversity and inclusion is a clear reflection of our company values. Together with our innovative use of communication technologies, Telstra has all the elements needed to become an employer of choice for people with disability.

Having your say
It’s important to us that we get the important things right, first time. In our Disability Action Plan, we're committed to involving employees with a disability in planning for our new workplace strategy for accessibility.

Recruitment support
If you identify as living with disability, our team are happy to work with you through the recruitment process (or, work with your Disability Employment Services provider if you would like us to). From navigating our website and searching for jobs, to submitting an application or making suitable arrangements to ensure you're interview ready, we're here to help.

Examples of where we’ve provided support during the recruitment process include providing access to information in different formats, ensuring suitable adjustments for face-to-face or instant messenger interviews for candidates who identify as living with hearing impairment, or standing face-to-face interviews for candidates with back injuries.

To get in touch, email us at: DisabilityandAccessibility@team.telstra.com, noting your preferred method of contact. This could be requesting communication via email, a return phone call, or for us to work with your Disability Employment Services provider if you would like us to. 


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