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At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Some of the specifics

• Telstra Store Glenorchy, Shop 21 Northgate Shopping Centre 387 Main Road
  Glenorchy, TAS, 7010
• Part Time Position Available
• Store Hours: Monday- Friday 9:00am-5:30pm, Saturday 9:00am-5:00pm, Sunday 10:00am-4:00pm

Duties

• Provide quality customer service to all customers
• Maximise sales by providing latest product and service information to our customers.
• Achieve sales and performance targets
• Ensure store presentation is in line with retail shop standards

Skills and experience

• Experience in a customer facing role
• Proven record of delivering great customer experiences
• Ability to solve complex problems
• Effective communication skills
• Previous experience in a customer facing environment is highly advantageous!

Benefits

• Variety of flexible working arrangements available including casual, part time or full-time positions dependent on your needs
• Fantastic career growth prospects
• Ongoing Product Training & Development
• In Store Mentor and Support
• Highly rewarding sales environment
• Corporate discounts and benefits

How to apply

Click APPLY to submit your application, detailing which location you would like to apply for.
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.

 

Additional Details

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Some of the specifics

• Telstra Store Yeppoon
• Multiple Positions Available
• Must have full availability from Monday to Sunday

Duties

• Provide quality customer service to all customers
• Maximise sales by providing latest product and service information to our customers.
• Achieve sales and performance targets
• Ensure store presentation is in line with retail shop standards

Skills and experience

• Experience in a customer facing role
• Proven record of delivering great customer experiences
• Ability to solve complex problems
• Effective communication skills
• Previous experience in a consultative sales environment is highly advantageous!
• The ability to speak fluently in another language is highly advantageous!

Benefits

• Variety of flexible working arrangements available including casual, part time or full-time positions dependent on your needs
• Fantastic career growth prospects
• Ongoing Product Training & Development
• In Store Mentor and Support
• Highly rewarding sales environment
• Corporate discounts and benefits

How to apply

Click APPLY to submit your application, detailing which location you would like to apply for.
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances.

We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Some of the specifics

• Telstra Store in Halls Head
• Part Time & Full Time Position Available
• Looking for availability across Monday to Saturday

Duties

• Provide quality customer service to all customers
• Maximise sales by providing latest product and service information to our customers.
• Achieve sales and performance targets
• Ensure store presentation is in line with retail shop standards

Skills and experience

• Experience in a customer facing role
• Proven record of delivering great customer experiences
• Ability to solve complex problems
• Effective communication skills
• The ability to speak fluently in another language is highly advantageous!

Benefits

• Variety of flexible working arrangements available including casual, part time or full-time positions dependent on your needs
• Fantastic career growth prospects
• Ongoing Product Training & Development
• In Store Mentor and Support
• Highly rewarding sales environment
• Corporate discounts and benefits

How to apply

Click APPLY to submit your application, detailing which location you would like to apply for.
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

“This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances.”

At Telstra, we’re looking to the future. We’re growing our technology portfolio of world-class Security, Cloud, and Mobility solutions and services to offer innovative and flexible solutions that help you work more productively in the present and stay on top of things in the future.  We’re transforming the security industry by embracing world-class intelligent, connected technology that better protects your business.  With an army of experts, state of the art security operation centres, and world leading partners, no one sees security like we do.

The Telstra Security Operations Centre is recruiting for a Senior Security DevOps engineer to join the team in Sydney or Melbourne.

Here, you’ll work on unique projects, you will be inspired by leaders in their field and be challenged as you help to protect our customers and global clients. Collaborate and learn from a diverse team of cyber security experts, whilst having the opportunity to prove yourself on critical projects.

Please note that all candidates must be Australian Citizens and willing to undergo NV1 clearance (or already hold). This role will require you to hold and maintain an Australian Government NV1 clearance.

About the role and the team:

The Telstra Security Operations Centre (TSOC) team’s primary responsibility to ensure that customer’s security events and incidents are detected, responded to and, where appropriate, escalated in a timely manner and within SLA.

The Senior Security DevOps engineer will assist in the development, implementation and ongoing support of the Open Managed Security Services (Open MSS) platform, and others, used by TSOC.  This position will assist with changes, problem management functions and remediation of technology incidents aligning to the core ITIL principles.

Your key responsibilities:

• Assist in maintaining the Cyber Security platforms and tooling in good working order.
• Assist in implementing changes and responding to OpenMSS network incidents and problem management functions aligning to the core ITIL principles.  Conduct investigative analysis on Cyber systems, assist in determination of root cause analysis, track lessons learned, ensure relevant data is compiled, documented, disseminated and acted upon.
• Work closely with the product development team to influence the product roadmap
• Work closely with the other teams within Cyber to ensure platforms and applications are in good working order.
• Disaster recovery management and testing.
• Assist in refining capabilities used to monitor, analyse, mitigate, and triage platform and security events.
• Create and update documented procedures for recording, assessing, analysing, communicating, rectifying, escalating, and reporting platform and security incidents.
• Effectively respond to all escalated security and platform incidents
• Assist in analysis and trialling of new platform improvements and capabilities
• Assist in the development and improvement of documentation that supports the business unit.
• Document and maintenance of a knowledge base of work instructions.
• Perform other tasks as directed by management.
• Produce daily, weekly, and monthly reports on platform metrics.

Enough about us, let's talk about you. To hit the ground running we are looking for individuals who can confidently demonstrate the following:

• ElasticSearch / OpenSearch experience
• Docker / Kubernetes / Containerization experience
• Terraform and Ansible experience.
• Cloud Virtualisation experience, Azure or AWS preferred.
• Network Computing experience
• Big Data experience (HDFS, NoSQL, Pig, Hive, Kafka, HBase, NIFI, Storm, Ambari or related)
• Critical thinking and problem-solving skills, a willingness to learn and assist.
• A proactive individual, you solve issues before they become a problem and implement steps to prevent recurrence.
• Linux experience, preferably RedHat based.
• Good communication skills
• Ability to work effectively in a team
• Ability to work effectively with limited supervision.
• Understanding of SIEM technologies
• Must be an Australian citizen to undergo and obtain a NV1 clearance

High desirable

• Scripting Languages, preferably a background in Python and Bash
• ITIL V3 Foundations understanding, or certified.
• Experience using DevOps methodologies
• Australian Government NV1 security clearance.

We're after the right blend of experience and enthusiasm, and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.

Join us as we bring government, industry, enterprise and providers together to solve the biggest emerging challenges using the latest technologies. Working at Telstra brings endless opportunities to develop and grow your career with us in a creative and a success-based culture. If you can help us add a positive impact to every Telstra customer’s experience, enjoy collaborating with different people and can handle challenge in any form, we'd love to hear from you.

At Telstra, we’re looking to the future. We’re growing our technology portfolio of world-class Security, Cloud, and Mobility solutions and services to offer innovative and flexible solutions that help you work more productively in the present and stay on top of things in the future.  We’re transforming the security industry by embracing world-class intelligent, connected technology that better protects your business.  With an army of experts, state of the art security operation centres, and world leading partners, no one sees security like we do.

The Telstra Security Operations Centre is recruiting for a Senior Security DevOps engineer to join the team in Sydney or Melbourne.

Here, you’ll work on unique projects, you will be inspired by leaders in their field and be challenged as you help to protect our customers and global clients. Collaborate and learn from a diverse team of cyber security experts, whilst having the opportunity to prove yourself on critical projects.

Please note that all candidates must be Australian Citizens and willing to undergo NV1 clearance (or already hold). This role will require you to hold and maintain an Australian Government NV1 clearance.

About the role and the team:

The Telstra Security Operations Centre (TSOC) team’s primary responsibility to ensure that customer’s security events and incidents are detected, responded to and, where appropriate, escalated in a timely manner and within SLA.

The Senior Security DevOps engineer will assist in the development, implementation and ongoing support of the Open Managed Security Services (Open MSS) platform, and others, used by TSOC.  This position will assist with changes, problem management functions and remediation of technology incidents aligning to the core ITIL principles.

Your key responsibilities:

• Assist in maintaining the Cyber Security platforms and tooling in good working order.
• Assist in implementing changes and responding to OpenMSS network incidents and problem management functions aligning to the core ITIL principles.  Conduct investigative analysis on Cyber systems, assist in determination of root cause analysis, track lessons learned, ensure relevant data is compiled, documented, disseminated and acted upon.
• Work closely with the product development team to influence the product roadmap
• Work closely with the other teams within Cyber to ensure platforms and applications are in good working order.
• Disaster recovery management and testing.
• Assist in refining capabilities used to monitor, analyse, mitigate, and triage platform and security events.
• Create and update documented procedures for recording, assessing, analysing, communicating, rectifying, escalating, and reporting platform and security incidents.
• Effectively respond to all escalated security and platform incidents
• Assist in analysis and trialling of new platform improvements and capabilities
• Assist in the development and improvement of documentation that supports the business unit.
• Document and maintenance of a knowledge base of work instructions.
• Perform other tasks as directed by management.
• Produce daily, weekly, and monthly reports on platform metrics.

Enough about us, let's talk about you. To hit the ground running we are looking for individuals who can confidently demonstrate the following:

• ElasticSearch / OpenSearch experience
• Docker / Kubernetes / Containerization experience
• Terraform and Ansible experience.
• Cloud Virtualisation experience, Azure or AWS preferred.
• Network Computing experience
• Big Data experience (HDFS, NoSQL, Pig, Hive, Kafka, HBase, NIFI, Storm, Ambari or related)
• Critical thinking and problem-solving skills, a willingness to learn and assist.
• A proactive individual, you solve issues before they become a problem and implement steps to prevent recurrence.
• Linux experience, preferably RedHat based.
• Good communication skills
• Ability to work effectively in a team
• Ability to work effectively with limited supervision.
• Understanding of SIEM technologies
• Must be an Australian citizen to undergo and obtain a NV1 clearance

High desirable

• Scripting Languages, preferably a background in Python and Bash
• ITIL V3 Foundations understanding, or certified.
• Experience using DevOps methodologies
• Australian Government NV1 security clearance.

We're after the right blend of experience and enthusiasm, and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.

Join us as we bring government, industry, enterprise and providers together to solve the biggest emerging challenges using the latest technologies. Working at Telstra brings endless opportunities to develop and grow your career with us in a creative and a success-based culture. If you can help us add a positive impact to every Telstra customer’s experience, enjoy collaborating with different people and can handle challenge in any form, we'd love to hear from you.

We're Australia’s leading telecommunications and technology company. And, with a presence in more than 20 countries, we’re creating a global footprint – which for you, that means incredible work opportunities and experiences to develop and grow your career.

We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!

Our InfraCo team

Being in Telstra InfraCo means you'll be part of creating Australia’s most valuable telco infrastructure business.

Our team is focused on growing a standalone infrastructure business – increasing the visibility of our infrastructure assets, driving operating efficiency and growing our revenue streams in order to position Telstra InfraCo as a strong, viable business in the market and enhance future optionality.

To attend a Telstra premises in certain states / territories, employees will be required to be vaccinated against Covid-19. This is to ensure the safety and wellbeing of our people and customers. Please speak to us if you have any questions about this based on your individual circumstances.

The Role with us

As the Senior Contract Specialist, your role will be instrumental in significantly contributing to the development and implementation of InfraCo’s overall  strategy. This role helps us strengthen the commercial and contract management framework underpinning the successful development and deployment of our various infrastructure products.

This is how you bring the purpose of your role to life:

• Negotiation of replacement arrangements for existing contracts for access to InfraCo assets, including contractual clauses that support preferred terms between both parties
• Working cross functionally within InfraCo, conduct appropriate analysis and assessment of existing SLAs and any supporting operational agreements between the parties and incorporate into new arrangements
• Draw from best practice thinking and factor in market trends whilst developing new contractual arrangements
• Establish positive working relationships with stakeholders across InfraCo and the rest of Telstra, including regular Principal and Executive interaction
• Establish contract management framework for specific portfolio within existing structure for InfraCo, including standing up robust and effective governance arrangements

To be successful in the role, you'll bring skills and experience in:

• Senior/extensive experience in contract development and commercial negotiation
• Understanding of Service Level Agreement (SLA) approaches and remedies.
• Ability to work effectively in a highly matrixed/functional environment, where some key resources are under a different line manager
• Demonstrated influencing and negotiation skills
• Excellent written and verbal communication skills
• Demonstrated commercial acumen and analytical skills
• Understanding of various pricing structures methodologies and experience in their implementation

Highly Desirable

• Strong technical knowledge of InfraCo’s asset classes and the functions and capabilities supporting them
• Knowledge/understanding of the broader functions performed by InfraCo for the remainder of Telstra, as well as vice versa

We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive – wherever in Australia that may be. #WFH #Remote #Flexibility

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

• BROOME
• BUNBURY
• EATON FAIR
• HALLS HEAD
• MANDURAH
• SOUTH HEDLAND

Additional Details

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances.

We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with a disability.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Additional Details

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances.

We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with disability.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.