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Pricing Analyst

  • Job Number: JR-10004403
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: National Capital Region
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 12/08/2020 11:59 PM AEST
  • Applications close in: 5 days time

At Telstra, we’re focused on delivering a seamless and amazing experience for our customers. To help us do this, our product and service design teams play a vital role in bringing our products to life on a global scale.

Our Enterprise Sales team is one of the strategic growth areas for Telstra. We are focused on providing Enterprise customers of all sizes with an integrated range of communications solutions and managed services from Unified Communications, Cloud, and Contact Centres to networks. We are creating a services organisation, building on Telstra’s existing capabilities and expertise in order to support business customers of all sizes move information technology infrastructure and services onto their network.

How does the Pricing Analyst fit into the team? You will be contributing to the business strategy in ensuring profitable growth, compliance, and competitiveness of price offers to new and existing customers.

As the Pricing Analyst, you'll be responsible for:  

• The preparation of accurate financial pricing models in MS Excel to aid with decision making and the development of pricing hypothesis.

• Making recommendations for consideration in the formulation of Strategic initiatives, based on fact based data analytics

• Developing and maintaining a current market intelligence pricing database to aid in market-relevant pricing decisions

• Undertaking pricing analysis, research, modelling, forecasting & diagnosis to identify patterns, trends or issues that may need a response

• Interpreting data/outcomes to highlight business problems, risks and opportunities.

• Making recommendations for consideration in the formulation of tactical and operational plans and initiatives

• Co-ordinating post-implementation reviews of projects or plans, and analyse their impact on the achievement of the groups KPIs.

• Communicating findings and make recommendations to sales teams and business leaders

• Developing, undertaking or contributing to research projects

To be successful in the role, the hiring team is looking for the following:

• Bachelor’s degree in business, marketing, economics, or similar education

• Extensive experience in Pricing- ideally Telecom Pricing

• Demonstrable experience in a financial / commercial / business analytics role, with advanced financial modelling, analytical and quantitative expertise

• Experience in understanding, interpreting and analysing complex business issues

• Experience in focused market research activities to support business decision making.

• Ability to clearly present complex analytics into clearly articulated outcomes and recommendations

• An international multicultural approach, ability to work in virtual teams

• The ability to understand International Connectivity and Managed services products within an international environment

• Advance skills in data modelling or similar

• Effective oral and written communication skills

Our purpose is to create a brilliant connected future for everyone, and it’s our responsibility to the nation, and every market we operate in. This will give your work meaning because you’ll know that you’re helping to make a difference to our customers and the communities in which they live.

If this role sounds like you, then we would love to hear from you to discuss this great opportunity.


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10004403
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: National Capital Region
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 12/08/2020 11:59 PM AEST
  • Applications close in: 5 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Mobile Automation Lead

  • Job Number: JR-10009292
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Pune or Maharashtra
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 20/08/2020 11:59 PM AEST
  • Applications close in: 13 days time

At Telstra, we believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, every day.

Who we are?

Telstra is Australia's leading telecommunications and information services company employing over 37,000 staff, being the most well-known brand in the technology and communications industry.

We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 9.6 million Australian fixed line and 12.2 million mobile services.

Looking for: Mobile Automation Lead

Act as Senior Test Lead on projects to support a program of work adding and enhancing capability on Telstra’s MyTelstra applications and Telstra Floor Manager application by ensuring the integrity and quality of solutions.  

The role variously is the Lead Tester or operates under instruction from a Lead Tester as required.

The MSP Test Team is directly accountable for all testing of all MSP MyTelstra applications (native front end and web service layer) and the Telstra Floor Manager application.  As such, this is a cross functional and cross organisation role and is required to work across functional and organisational boundaries to achieve the integrity and quality of the MSP applications.

Key responsibilities:

  • Working independently (within broad guidelines) to deliver business partner requirements as per agreed schedules, costs and quality targets by Interacting effectively with business partners to refine and understand the requirements
  • Manage the team to produce test deliverables
  • Contribute to the assurance of the underlying performance and integrity of customers’ services on production systems by Reviewing and comprehending business requirements and functional specifications
  • Developing, Managing, and assuming ownership of Testing Processes
  • Provide senior technical support to the technical staff and leadership support to the management staff in the team.
  • Lead improvement activities to Identify and take leadership to implement improvements to ensure efficient, agile and effective delivery of the program of work and operation of the SDF platform

To be successful in the role, you must have:

  • 8 to 12 years work experience with Hands on experience in leading QA automation
  • Excellent Hands on experience on the following:

1. One of the scripting languages (Js, Python, Shell scripting)

2. Selenium

3. Appium

4. API and Performance Testing

5. Security Testing tools (Fidler/ Charles/ Burp)

6. Postman

7. Static Code Analysers integration (Sonarcube or  Source clear)

8. CI/CD (Continuous integration/delivery) pipeline model (Jenkins/Bamboo)

9.Mobile Testing Experience (any two – iOS, Android, Windows, etc.)

  • Strong Programming skills (Core Java).
  • Strong Experience working on complex projects under Agile Methodology
  • Experience with Agile tools (such as Jira and Confluence) is an advantage.
  • Bachelor’s degree in Computer Science / Engineering

Why join us?

Alongside your work on leading edge projects, working with us means you'll have access to company perks and benefits that'll reward you for the great work you do.

We’re growing, fast, and for you that means many exciting opportunities to develop your career with us at Telstra.

 Interested? Apply now!

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – your next step is to apply! Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility – giving you more choice in how you manage your work and life commitments. To learn more, visit tel.st/allrolesflex


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10009292
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Pune or Maharashtra
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 20/08/2020 11:59 PM AEST
  • Applications close in: 13 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Defence Cyber Incident Responder

  • Job Number: JR-10009877
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 03/09/2020 11:59 PM AEST
  • Applications close in: 27 days time

About the role:

There’s no other communications company in Australia that has the range of opportunities on offer like at Telstra! We are a company that shapes the world of tomorrow through technology, join the team and further your career in more ways than you can imagine.

Telstra’s Operations unit is responsible for all aspects of the design, engineering, architecture, construction, and operation of Telstra networks, technology and information technology, plus the delivery of customer services. We're working hard to become a world-class technology & service organisation and are looking for a driven Defence Cyber Incident Responder to join our Cyber Security division.

In this role you will implement incident response activities, acting as incident coordinator to ensure team contact queues are monitored and incident responses are actioned to contribute to the security of Telstra’s data and networks. You will be providing IT security services for the Telstra managed Defence network through the detection of Cyber Security Incidents and leading Incident Response activities.

Your key responsibilities include but not limited to: 

  • Analyse cyber security alerts from a range of systems. Services and security tools including: Operating system logs, Service logs, SIEMS, Endpoint security services, IDS/IPS, Wireless IDS, and Network traffic logs.
  • Respond to security incidents, following the incident response process to resolve information security incidents.
  • Contribute to development for continuous maturity in security controls\solutions.
  • Collaborate with various teams across the organisation to facilitate improved security posture.
  • HSE Responsibility: Take reasonable care for your own safety and the safety of others, comply with and implement any reasonable Telstra HSE instruction, policy, standard, minimum requirement or procedure, and support Telstra to meet its duties under the relevant safety and environmental legislation.
  • This is a shift-work position, successful candidates are required to work outside normal hours including early/late shifts and weekends.

What we are looking for:

To be successful in this role, you will have the following experience and qualifications: 

  • Outstanding analytical and problem-solving skills.
  • Strong technical knowledge and experience in cyber security, systems administration or firewall and network administration. Strong drive for professional development and growth.
  • Proven experience in an ICT security role
  • Excellent written and verbal communication skills.
  • Strong security product knowledge and experience (especially SIEM products).
  • Due to the nature of the role, you will need to hold and maintain a current NV 2 level security clearance.

In return for all your hard work within this role, you will be given exposure to a wide variety of career pathways within Telstra, with plenty of scope for learning and development. If this role fits with your career goals and experience, click apply now!

Benefits and Career Path:

Working for the most successful Telco Company in Australia also brings with it some great benefits, including: Working with the top IT Specialists in the APAC Region who provide support and mentoring, Substantial discounts on a range of Telstra products (including FOXTEL), Financial benefits such as Telstra Share Options, Great Salary Packaging Options and discounts on various retail, health and fitness and entertainment areas, Excellent work/life balance that allows you to have an excellent divide of personal needs and work commitments and performance bonuses*. Check out our website for more information and testimonials from our Employees.


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10009877
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 03/09/2020 11:59 PM AEST
  • Applications close in: 27 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Fullstack Developer

  • Job Number: JR-10010051
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Pune or Maharashtra
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 20/08/2020 11:59 PM AEST
  • Applications close in: 13 days time

At Telstra, we believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, every day.

Who we are?

Telstra is Australia's leading telecommunications and information services company employing over 37,000 staff, being the most well-known brand in the technology and communications industry.

We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 9.6 million Australian fixed line and 12.2 million mobile services.

Looking for : Fullstack Developer

The role will perform a key role as a Fullstack developer within an agile feature team, contributing to the development and maintenance of mobile applications to further develop Telstra’s various customer-facing self-care web apps suite with new capabilities.

The Mobile Engineering team is a large scaled agile team, and as such, we place a lot of emphasis on ‘cultural fit’.  The candidate must be able to show various qualities that will enable them to fit and grow in a high-performing, critical thinking team.  E.g. pro-activeness, willingness to challenge, thinking outside the box, excellent communication skills, highly motivated, strong product ownership and a passion for the technology and mobile space.

Key responsibilities:

  • Design software in accordance with business requirements
  • Develop software including quality assurance
  • Maintain and operate the software in production

To be successful in the role, you must have:

  • 5 to 8 years work experience
  • Hands on experience on the following:

1. ReactJs with Redux

2. Java Springboot

3. Kotlin

  • Developing customer-facing web applications
  • Agile software development
  • Experience in Java Script, React JS etc
  • Experience in Java, Microservices, REST, Spring boot
  • Experience in Testing incl unit test framework, test automation, Selenium
  • Knowledge in Pivotal Cloud Foundry (PCF) and AWS.
  • Experience with Agile tools (such as Jira and Confluence) is an advantage.
  • Knowledge of CI/CD pipeline
  • Bachelor’s degree in Computer Science / Engineering

Why join us?

Alongside your work on leading edge projects, working with us means you'll have access to company perks and benefits that'll reward you for the great work you do.

We’re growing, fast, and for you that means many exciting opportunities to develop your career with us at Telstra.

 Interested? Apply now!

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – your next step is to apply! Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility – giving you more choice in how you manage your work and life commitments. To learn more, visit tel.st/allrolesflex


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10010051
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Pune or Maharashtra
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 20/08/2020 11:59 PM AEST
  • Applications close in: 13 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Senior Fullstack Developer

  • Job Number: JR-10010052
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Pune or Maharashtra
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 20/08/2020 11:59 PM AEST
  • Applications close in: 13 days time

At Telstra, we believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, every day.

Who we are?

Telstra is Australia's leading telecommunications and information services company employing over 37,000 staff, being the most well-known brand in the technology and communications industry.

We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 9.6 million Australian fixed line and 12.2 million mobile services.

Looking for : Senior Fullstack Developer

This is a senior developer/lead role in the Mobile engineering area of Telstra IT.

The role will perform a key role as a Fullstack developer within an agile feature team, contributing to the development and maintenance of mobile applications to further develop Telstra’s various customer-facing self-care web apps suite with new capabilities.

The Mobile Engineering team is a large scaled agile team, and as such, we place a lot of emphasis on ‘cultural fit’.  The candidate must be able to show various qualities that will enable them to fit and grow in a high-performing, critical thinking team.  E.g. pro-activeness, willingness to challenge, thinking outside the box, excellent communication skills, highly motivated, strong product ownership and a passion for the technology and mobile space.

Key responsibilities:

  • Design software in accordance with business requirements
  • Develop software including quality assurance
  • Maintain and operate the software in production
  • Provide senior technical support to the technical staff and leadership support to the management staff in the team.
  • Lead improvement activities to Identify and take leadership to implement improvements to ensure efficient, agile and effective delivery of the program of work and operation of the SDF platform
  • Contribute to the broader team management activities including Business Cases, Budgeting, Improvement Activities, Planning, etc.

To be successful in the role, you must have:

· 9 to 12 years work experience

· Excellent Hands on experience on the following:

1. ReactJs with Redux

2. Java Springboot

3. Kotlin

  • Developing customer-facing web applications
  • Agile software development
  • Experience in Java Script, React JS etc
  • Experience in Java, Microservices, REST, Spring boot
  • Experience in Testing incl unit test framework, test automation, Selenium
  • Knowledge in Pivotal Cloud Foundry (PCF) and AWS.
  • Experience with Agile tools (such as Jira and Confluence) is an advantage.
  • Knowledge of CI/CD pipeline
  • Bachelor’s degree in Computer Science / Engineering

Why join us?

Alongside your work on leading edge projects, working with us means you'll have access to company perks and benefits that'll reward you for the great work you do.

We’re growing, fast, and for you that means many exciting opportunities to develop your career with us at Telstra.

 Interested? Apply now!

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – your next step is to apply! Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility – giving you more choice in how you manage your work and life commitments. To learn more, visit tel.st/allrolesflex


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10010052
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Pune or Maharashtra
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 20/08/2020 11:59 PM AEST
  • Applications close in: 13 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Casual Customer Sales & Service Consultant MIRANDA

  • Job Number: JR-10013359
  • Employment Type: Casual
  • Location: NSW: Sydney
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 12/08/2020 11:59 PM AEST
  • Applications close in: 5 days time

Connect with Telstra

Our vision is to create a brilliant connected future for everyone. And that’s where you come in, by helping our customers to connect: faster, better and smarter.

About the role

Working at our Telstra Store Miranda, the job will have you on the shop floor, talking with our new and existing customers. Listening is key, as we're here to help - and for you, providing a brilliant customer experience is about finding the best possible solutions to suit their individual needs.

Whether you’re chatting about new and exciting technologies such as wearable devices, matching a broadband plan for our customers for the home or office, or discussing our products and services designed to help customers connect in new and different ways – you’ll be the face and voice of Telstra to provide personalised service and advice.

Some of the specifics

  • Telstra Store Miranda: Shop 1094 Westfield Shopping Centre, 600 The Kingsway, Miranda
  • Casual Position Available!!
  • Store Hours: Monday to Wednesday 9.00am - 5.30pm, Thursday 9.00am – 9.00pm, Friday 9.00am – 5.30pm, Saturday 9.00am - 5.00pm, Sunday 10.00am - 5.00pm
  • Must have at least 5 days of full availability (must include Thursday evenings and Fridays)!

It's no secret that we expect a lot from you. In return, we offer ongoing training and support to help you develop and grow your career with us. Also, being part of our Telstra team, you’ll enjoy access to some great rewards, discounts and benefits!

A bit about you

To be considered for the job, we'll be looking for you to show us:

  • Your vibrant personality and an enthusiasm for working with people
  • Great communication skills that will help you build rapport and work with others
  • Previous experience in a dynamic retail environment is a bonus
  • An interest in tech products is ideal – but don’t worry, we’ll provide all the technical knowledge and training you’ll need!


Apply today!

If you’re excited at the opportunity to be part of a team where you’re trusted to deliver, empowered to achieve, and developed to reach your full potential – we encourage you to apply!


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10013359
  • Employment Type: Casual
  • Location: NSW: Sydney
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 12/08/2020 11:59 PM AEST
  • Applications close in: 5 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Investment Accounting Senior Specialist

  • Job Number: JR-10017786
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 14/08/2020 11:59 PM AEST
  • Applications close in: 7 days time

In an industry that’s constantly changing, Telstra is at the forefront of technology innovation and we're transforming to become the telco of the future - to lead the market with the best solutions that we know our customers expect.

In Strategy & Finance, we set our shared strategic vision and facilitate long term strategic planning and resource allocation; provide commercial advice and strategic insight; deliver external reporting; and enable the business to effectively manage key strategic, operational and financial risks.

As the Investment Accounting Senior Corporate Accountant, you'll…  

  • Provide analysis and commentary to identify key factors and trends impacting financial and operational performance for the assigned portfolio
  • Provide analysis and supporting material on advice for assigned portfolio and M&A transactions
  • Provide proactive analysis on potential business risks or abnormal occurrences in a timely manner
  • Identify interdependencies, resolve inconsistencies and escalate as required
  • Coordinate, build and maintain forecasts including identifying interdependency of cross business functions.
  • Provide quality accounting analysis and advice in accordance with applicable generally accepted accounting principles to the various functions and groups across Telstra in relation to business transactions and anticipated transactions
  • Monitor the latest accounting developments both in Australia and overseas to determine their impact on the Telstra Group and communicate these developments throughout the Telstra finance community and to the Audit Committee
  • Prepare, issue and maintain appropriate Accounting Policies for the Telstra Group in line with generally accepted accounting principles
  • Ensure compliance with technical accounting and regulatory requirements by the Telstra Group (including ASIC’s key focus areas such as impairment testing for goodwill and intangible assets)
  • Assist in the timely completion of internal and external group reporting obligations in accordance with applicable legislative requirements (including timely completion of the Group’s consolidation of controlled entities’ monthly results)
  • Ensure reports are produced in a timely manner and are in accordance with prescribed processes, policies, statutory and agreed customer requirements

To be successful in the role, you'll...

  • Membership of the Institute of Chartered Accountants or CPA Society
  • 5-8 years experience
  • Strong Technical Accounting knowledge
  • Experience in providing accounting support and advice for M&A transactions

You’ll have opportunities to expand your capability through a range of development experiences, like secondments, cross-company working groups, stretch projects, and various learning programs to help equip you with the right skills for the future.

If this role sounds like you, then we would love to hear from you to discuss this great opportunity.


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10017786
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 14/08/2020 11:59 PM AEST
  • Applications close in: 7 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Service Delivery Specialist

  • Job Number: JR-10021123
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 13/08/2020 11:59 PM AEST
  • Applications close in: 6 days time

At Telstra, we believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, everyday.

Who we are?

Telstra is Australia's leading telecommunications and technology company with a rich heritage that’s been built over 100 years. From our humble beginnings in the Postmaster General’s Office to the global business we are today our people have been at the forefront of technology innovation. More recently, we have the largest Internet of Things network in Australia and are leading the way in 5G. And this is just the beginning of what we’re hoping to achieve together. We offer a full range of services and compete in all telecommunications markets throughout Australia and are the most well-known brand in technology and communications industry.

We have operations in more than 20 countries, including in India where we’ve opened an Innovation and Capability Centre (ICC) in Bangalore, and have a presence in Pune and Hyderabad. In India, we’ve set out to build a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We’re combining innovation, automation and technology to solve the world’s biggest technological challenges in areas such as Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more.

Our Global Business Services (GBS) function brings together and radically simplifies customer service operations and internal support services. GBS will drive a consistent approach to customer experience, efficiency and service levels.

About the role:

As a Service Delivery Specialist, you will work with the industry partner operations team and provide best practice support across Activations functions within NBN Consumer Activations [GBS]. You will be responsible for guiding our industry partners on the day-day operations and performance metrics. You will be responsible for the deployment of tactical operational improvements and support strategic changes on the ground

You will:

  • Provide operational discipline and support to the industry partner on day-day operation
  • Provide input into recommendations that support development of effective strategic, tactical or operational plans and programs
  • Leverage deep operational experience to streamline the industry partners teams and drive operational success

To be successful to the role, you’ll

  • Drive improvement in the Key Operational Metrics from current baseline
  • Support and lead the industry partner operations teams to ensure there is no risk to the business and Telstra’s Customers

Key responsibilities are:

Performance Management

  • Oversee workloads and monitor queues to achieve service level agreements. Identify queue trends and variances.
  • Ensure that high level and day to day operational and resourcing matters are managed
  • Empower the Industry Partner to make decisions, act independently and to escalate when help is required to solve problems and/or remove organisational barriers.
  • Provide an effective pathway for partners to escalate process and performance issues and concerns. Intervene if / when required.
  • Conduct Performance Improvement Reviews and make recommendations for ways to improve internal processes and streamline business activity.

Provide support and quality advice with process activities

  • Assist relevant areas to identify process specifications, requirements and solutions
  • Facilitation of regular calibration sessions to assist in ongoing QA alignment. Provide coaching [in line with Telstra methodologies] to Industry Partner Quality Assurance teams to ensure quality compliance
  • Daily call listening of agent interactions with customers. Share feedback and provide high standard of coaching and mentoring staff to meet and exceed expectations, increasing productivity.
  • Daily agent ride-on’s conducted and observations shared in real-time with partner and in-country management
  • Recommend improvement opportunities within the process that contribute to a better Customer experience and NPS measure.

  

Participate in the design of new processes or process enhancements

  • Research specified topics/projects, participate in projects within described parameters. Report progress on projects allocated
  • Provide advice and guidance to relevant areas to enable; automation, integrated operational processes and procedures including documentation.
  • Assist in the introduction of process improvements into the Industry Partner operations to ensure initiatives are delivered with speed by ensuring the team adopts relevant methods and tools based on new ways of working.
  • Review and make recommendations to stakeholders on performance measures required as a result of product or services development/enhancement activities

Transition & Change Management

  • Onsite guidance and support for any future Transition activities
  • Provide “on-site” health checks for the project team for any transition
  • Support the transition team by highlighting risks and issues visible “on-site”

Qualifications:

  • Relevant tertiary qualifications coupled with 3 - 5 years on the job experience, experience in International Telecommunications account is highly desirable
  • Experience in participating and supporting large and complex programs of change and business improvement
  • Experience influencing senior stakeholders, both internal and external, to achieve business objectives

Here you’ll have the opportunity to work with some of the best minds in the industry, people who are passionate about Telstra and technology, and who work together to achieve great things.

Not only will you be rewarded with a competitive salary package, but there are a range of lifestyle products and services that you can access, including options to purchase additional leave, volunteer leave and the list goes on.

Sounds like you?

A career with us will give you a platform to shape tomorrow through technology. For you, that means helping us to push the boundaries of what’s possible today, and in the future. It also gives you the opportunity to empower millions helping businesses grow, evolve and reach their potential.

At Telstra, you can thrive, your way. We foster new ideas, we embrace different ways of working and thinking, and we believe an inclusive and diverse team will lead us to innovate for the future.

​We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: http://tel.st/allrolesflex


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10021123
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 13/08/2020 11:59 PM AEST
  • Applications close in: 6 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Software Engineering - Specialist

  • Job Number: JR-10021700
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 12/08/2020 11:59 PM AEST
  • Applications close in: 5 days time

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore. We've implemented an IT strategy that employs leading-edge software engineering practices to help deliver a superior customer experience with improved trust and speed of delivery, lower cost, and simplified architecture, systems and processes.

Our MSP Test Team is directly accountable for all testing of all MSP MyTelstra applications (native front end and web service layer) and the Telstra Floor Manager application.  As such, this is a cross functional and cross organisation role and is required to work across functional and organisational boundaries to achieve the integrity and quality of the MSP applications.

The key purpose of this role as the Software Engineering Specialist, is to act as Senior Test Engineer on projects to support a program of work adding and enhancing capability on Telstra’s MyTelstra applications and Telstra Floor Manager application by ensuring the integrity and quality of solutions. This role variously is the Senior Tester or operates under instruction from a Lead Tester as required.

Key Responsibilities:

  • Managing and testing the software for the MSP team to deliver solutions for our business partners.
  • Ensuring and improving the quality and integrity of the MSP platform in delivering solutions for our business partners.
  • Promoting the use of automation to achieve re-usable services to enable lower cost-effective solutions to be delivered more rapidly to improve customer satisfaction
  • Ensuring re-use or build of best-fit software solutions on time and budget for business partners.
  • Ensuring the ongoing quality of our delivered solutions -- production stability is our first priority.
  • Actively contributing in the definition of solutions and assessment of ideas, utilising deep experience in online technologies.
  • Minimising outcome risks by accurately and continually estimating and reporting on progress and potential impediments to success.

ABOUT YOU

To be successful in the role, you must have…

  • At least 4 years of experience in delivery of technical components of large complex IT projects
  • Good programming skills with excellent experience in core Java.
  • Experience in web and mobile automation (iOS & Android platform)
  • Experience in Appium framework
  • Experience in Agile ways of working
  • Database Technologies: One of MySQL, MS-SQL or Oracle 
  • Scripting experience: One of JavaScript, Python, Perl or Unix Shell
  • Enterprise Service Bus architecture
  • SOA Technologies: Web Services, RMI, and REST
  • Ability to improvise and adapt to rapidly changing environments and to develop procedures and work guidelines, with good communication skills
  • Strong troubleshooting skills and performance testing

Highly desirable –

  • Hands on experience with Continuous Integration and Delivery pipelines
  • Intermediate level experience in DevOps environment
  • Regression & Progression Testing, API testing, Integration & system testing

A CAREER AT TELSTRA

Working at Telstra brings endless opportunities to develop and grow your career with us in a creative and a success-based culture.

If this role sounds like you, then we would love to hear from you to discuss this great opportunity.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10021700
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 12/08/2020 11:59 PM AEST
  • Applications close in: 5 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.

Senior Network Software Engineering Specialist - Full stack development - NodeJS

  • Job Number: JR-10021704
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 12/08/2020 11:59 PM AEST
  • Applications close in: 5 days time

Telstra is Australia's leading telecommunications and information services company employing over 37,000 staff, being the most well-known brand in the technology and communications industry.

We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 9.6 million Australian fixed line and 12.2 million mobile services.

About the role

This role will work within a team of developers and service designers delivering capabilities which will help design and develop new services and products for Telstra’s Product and Enablement Technology group to take to market.

The senior lead will apply standard industry best practices around choice of technology, quality development and optimal process for software delivery ensuring stable production platform.

Key Accountabilities:

  • Extensive experience in developing application or automated tests for network software applications (API & Web protocols)
  • Applies coding/scripting skills to different purposes  
  • Mentor and Coach all the Junior developers in team to improve their skills.     
  • Performs continuous integration using a CI server to run the build automatically in response to changes in the code base.
  • Follows programming standards to write code that supports agreed software design or requirement
  • Structures code so that it is readable, flexible, secure and modifiable             
  • Writes robust and secure code by following organisational security guidelines and deploying secure coding techniques
  • Adapts programming skills to other languages or paradigms and confidently writes object service-oriented code  
  • Follows relevant guidelines for code documentation and commenting
  • Accountable for follow up with all the extended teams to resolve issues reported by customer
  • Work with testing team members to ensure all production releases/updates are of acceptable quality and without any issues for customer.
  • Be a part of Agile team to deliver business values on regular basis. Follow all the agile ceremony and participate actively in them

Your skills & experience:

Essential:

  • 8 to 10 years of experience in development including 4 to 5 years working as a Full stack
  • 2 years of experience with NodeJS
  • 5 years of experience with Core Java and 2 years with Spring Boot
  • Good to have design experience in single page apps(SPA design)
  • Hands on experience with AWS cloud deployments.
  • Hands on experience with Agile Tools (Jira, Confluence, BitBucket, Bamboo)
  • Hands on experience with containers & Orchestration: Docker, Docker compose, AWS services
  • Knowledge on CI/CD tools like Bamboo, BitBucket etc.
  • Knowledge on Security ie. SAML, SSO etc

Desirable:

  • Hadoop, Apache Impala, Apache Thrift, NGINX, Kubernetes, AWS code deploy, ode pipeline, JWT, OATH

Why join us?

In return for all your hard work within this role, you will be given exposure to a wide variety of career pathways within Telstra, with plenty of scope for learning and development.

Working for the most successful Telco Company also brings with it some great benefits, including:

Working with the Specialists in the APAC Region who provide support and mentoring, Substantial discounts on a range of Telstra products, Financial benefits such as Telstra Share Options, Great Salary Packaging Options and discounts on various retail, health and fitness and entertainment areas.

Excellent work/life balance that allows you to have an excellent divide of personal needs and work commitments and performance bonuses*. Check out our website for more information and testimonials from our Employees.


We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: JR-10021704
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 06/08/2020 12:00 AM AEST
  • Closing date: 12/08/2020 11:59 PM AEST
  • Applications close in: 5 days time

Tech at Telstra

Calling all engineering, IT, cyber security and network professionals. If you are looking for the opportunity to be part of the transformational journey of a lifetime, a tech career at Telstra could be just what you're looking for.

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
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