Who We Are:
Telstra is Australia's leading telecommunications and information services company employing over 37,000 staff, being the most well known brand in the technology and communications industry.
We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 9.6 million Australian fixed line and 12.2 million mobile services.
Adding to Telstra's portfolio of well-known Australian organisations, Defence has signed a $1.1 billion agreement with Telstra for the provision of telecommunications services.
The agreement will enable Defence to transform its communications technology including better integrating fixed telecommunications with satellite and tactical networks.
Telstra's aim is to deliver technology that can become the backbone of Australian Defence for the next decade and beyond. The agreement represents the largest customer undertaking in Telstra's history and will support military operations at home and abroad.
We are seeking the most talented people to transform the Defence communication network and take it into another dimension.
The role requires an expert knowledge in technology solutions gained through proven experience of concepts, practices and principles of this discipline. A detailed understanding of other IT practices and how they need to integrate with technology solutions must augment this knowledge.
This role entails solving problems of high complexity through the leadership of technical teams to analyse, synthesise potential solutions and test/deploy technical resolutions.
The expert in this role will demonstrate compliance to ITIL processes, including but not limited to: Change Management, Incident Management and Event Management.
This role is also high on building, maintaining and influencing stakeholder relationships and having clear evidence of the ability to produce leading edge network solutions to major business requirements is essential.
The role holder will possess high levels of IT technical expertise, combined with significant business depth and vision.
Candidates must hold a current clearance to be considered. This role will require you to hold and maintain an Australian Government NV1 security clearance.
Benefits and Career Path:
Working for the most successful Telco Company in Australia also brings with it some great benefits, including: Working with the top IT Specialists in the APAC Region who provide support and mentoring, Substantial discounts on a range of Telstra products (including FOXTEL), Financial benefits such as Telstra Share Options, Great Salary Packaging Options and discounts on various retail, health and fitness and entertainment areas, Excellent work/life balance that allows you to have an excellent divide of personal needs and work commitments and performance bonuses*. Check out our website for more information and testimonials from our Employees.
Telstra is a diverse and inclusive organisation - women are highly encouraged to apply! A career at Telstra can lead down many paths. There is a variety of roles to suit all sorts of skills, but you will also have the chance to learn from the best people every day. There are a range of lifestyle products and services that you can access through our “My Rewards” program, options to purchase additional leave, paid parental leave and the list goes on. And in case you haven't heard we're well known in the market for our best in class flexible working practices.
We work flexibly at Telstra. Talk to us about how this job could be flexible for you.
Telstra, it's how we connect
We work flexibly at Telstra. Talk to us about how this job could be flexible for you
As part of Telstra's Procurement team, you get to play a major role in striking the best value deals with the right suppliers for Telstra and its customers. The team manage around 1800 contracts with over 6000 businesses, from small businesses in remote Australia to some of the world's biggest names like IBM, Google and Ericsson.
Our Procurement team is evolving to meet the strategic requirements of our business. We are motivated to be agile, nimble and trusted advisors to manage our core whilst looking ahead strategically to support the growth areas of our business.
ABOUT THE ROLE
As a Procurement Specialist, the purpose of the role is to enable our Telstra Network business units to operate in a commercially astute and agile way across the Wireless and Wireline environments through effective supplier, category and stakeholder management.
Band 3 Procurement Specialist - Network Solutions (2).doc
SOME OF THE SPECIFICS AND KEY ACCOUNTABILITIES
WHAT YOU'LL BRING
Roles at this level are regarded as experts who will be capable of dealing with a range of moderately complex issues often requiring them to participate in designing or developing solutions, or resolving issues that will be implemented by Operational employees.
SOUNDS LIKE YOU?
If you have the drive and passion for delivering a brilliant, memorable and unique customer experience, and are excited by the opportunity to be part of a team where you're trusted to deliver, empowered to achieve, and developed to reach your full potential – this could be the perfect role for you!
So what are you waiting for? It's time to connect to a future created by you.
Telstra is Australia’s leading telecommunications and information Services Company, offering a full range of communications services and competing in all telecommunications markets. As one of Australia’s most iconic brands, we value and respect our staff, offering a collaborative, supportive and flexible working environment, where you are empowered to develop your career.
An exciting opportunity exists for an experienced Business Support person, to provide high level administrative support to the CEO Office Team. The CEO Office’s purpose is to support the CEO so his time is well managed and the office runs effectively and efficiently, allowing him to focus on his priorities.
The Business Support role is a critical member of the broader CEO Office Team and provides a diverse range of administrative support services to the office and interfacing stakeholders. This role is a frontline face to and for the business and builds effective working relationships both internally and externally. As such, a highly organised, team oriented individual with well-honed communication skills is essential.
Office Facilities Administration
Written and Verbal Communication
Managing Escalations / Delegating
Act as a role model for the organisation by making your customers (both internal and external) at the heart of what you do.
The world around us is changing, and hopefully you've noticed that Telstra is changing too. Networks is responsible for the planning, design and construction of Telstra's World Class Networks and products across fixed, wireless and media. This ensures we continue to deliver new and innovative products to our customers in order to maintain our position as Australia's leading telecommunications provider.
Consumer Mobility is responsible for Networks lead development of Wireless and Consumer Products, as well as the technology management of a number of Networks platforms. The team work closely with Telstra's sponsors to develop, launch and maintain consumer products, including developing and testing new international roaming arrangements with other operators.
As the General Manager – Test & Quality, you will lead a high performing team providing functional leadership in the verification, testing, integration and deployment of consumer products and devices. In addition to approving suitability for deployment of fixed and mobility consumer devices, you will manage regression testing of all technologies and products within CPE.
With your experience in customer/vendor negotiation environments and strong influencing skills, you will achieve stakeholder consensus and devise options for systemic issues. As a commercially strong leader, you will drive continuous improvement of testing methodologies and processes increased Customer Advocacy. Solid experience of running a testing environment and proficiency in automation will stand you apart.
We’re at the heart of technological change and we’re helping make it happen by connecting everything to everyone. As Telstra evolves, so will you. Here you’ll work on great things that matter. It’s stimulating, varied and challenging – its work you can be proud of.
We work flexibly at Telstra. Talk to us about how this job could be flexible for you.
CONNECT WITH TELSTRA
We're putting the customer at the heart of everything we do and finding new and different ways to help people connect. And as part of our network of Telstra Stores around the country, you'll be doing just that – helping our customers connect: faster, better and smarter.
THE ROLE WITH US
Our Store Leaders have an amazing opportunity to create a team culture that will provide the ultimate experience in customer service. You will lead, inspire and develop store staff to achieve store profit including sales targets, customer targets, team metrics and operational execution.
As a business, we already have a world-class store format with an interactive environment for customers to experience new products and services. We continue to invest in our people, and right now we need the very best people in store and to be Leaders of the future.
Key responsibilities include
Our customers deserve the very best, so you'll always be encouraging your team to improve the way we do things. With one eye assessing the latest technology and thinking how innovations can boost your store's performance, the other will be focused firmly on rewarding your team for their ideas and initiative.
WHAT YOU'LL BE DOING
We reward our team beyond the dollars they earn or salary package they choose. There is a range of lifestyle products and services that you can access just by working here.
If that sounds like you, then apply now and get ready to take your career at Telstra to the next level.
Connect with what you love!
At Telstra, we believe in the power of technology in creating meaningful connections, whether it's our customers interacting with us in an innovative digital environment or our teams having access to the right platforms to enable an amazing customer experience.
The Senior Business Analyst role under the Credit, Fraud and Payments Episode falls within the Credit, Fraud and Identity function of the newly formed Channel Technology Development organisation.
In this role you will provide the business, commercial and/or technical support required for decision making and strategic direction setting within the overall Credit, Fraud & Payments program of work.
What you’ll do
If this sounds like you, we’d love to hear from you! So what are you waiting for? It's time to connect to a future created by you.
This role contributes to our customer experience improvement plan and strategy by helping to ensure we have robust NPS metrics, reporting and analytics as well as targets to help achieve company customer experience goals.
This is an exciting and versatile role which combines your advanced analytical and reporting skills with stakeholder engagement and communication skills.
In this position you will need to effectively solve the continuing problem of how to effectively present rigorous quantitative results – and the supporting analyses – to a diverse range of internal audiences. The incumbent will need to have the maturity and business experience to be able to relate effectively to senior Telstra executives, so that the actionable insights emerge clearly and credibly, are well-aligned to business goals, and are never overshadowed by the supporting technical framework.
We're growing our team and have an exciting opportunity for two experienced Digital Data Analyst, to join our Deep Learning team and Digital Insights, Analytics & Reporting team.
In Telstra Digital we're transforming the way that customers interact with us by designing and delivering world class experiences across our digital tools and platforms that reduce customer effort while optimising the customer experience. Our Personalisation & Targeting team is focused on attracting and driving the right traffic through to our digital assets to ensure the content they see is personalised and relevant.
About the role
This role will be focussed on leveraging Telstra’s rich data asses, using predictive analytics, automation and machine learning to create real time deep learning experiences and transactions for our customers. You will be working in conjunction with a number of stakeholders across BigData, Products and Chief Marketing Office in order to define, develop and execute the digital data strategy for personalised digital journeys. You will be responsible for growing the volume of customers that can be identified and profiled within digital channels and assist to share this data across channels for omni-channel success.
Key responsibilities include;
What you’ll bring
To be successful in this role, you will have:
If you're looking for the platform to evolve and develop your career, we want to hear from you! We'll provide you with the training to be successful in this role, which will lead you to the opportunity to drive your own success and shape your ongoing career development within this exciting area of our business.