The world around us is changing, and hopefully you've noticed that Telstra is changing too. We're putting the customer at the centre of everything we do, and we need your help to do that!
An exciting opportunity exists to be part of Telstra's Procurement team, whereby you get to play a major role in striking the best value deals with the right suppliers for Telstra and its customers.
Our Procurement team is evolving to meet the strategic requirements of our business. We are motivated to be agile, nimble and trusted advisors to manage our core whilst looking ahead strategically to support the growth areas of our business.
ABOUT THE ROLE
As a Procurement Specialist, the purpose of the role is to enable our Procurement team to operate in a commercially astute and agile way across the business through effective supplier, category and stakeholder management.
SOME OF THE SPECIFICS AND KEY ACCOUNTABILITIES
WHAT YOU'LL BRING
Roles at this level are regarded as experts who will be capable of dealing with a range of moderately complex issues often requiring them to participate in designing or developing solutions, or resolving issues that will be implemented by Operational employees.
SOUND LIKE YOU?
If you have the drive and passion for delivering a brilliant, memorable and unique customer experience, and are excited by the opportunity to be part of a team where you're trusted to deliver, empowered to achieve, and developed to reach your full potential – this could be the perfect role for you!
So what are you waiting for? It's time to connect to a future created by you.
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex
At Telstra, we’re thinking big; with ambitious growth plans and a vision to be a world class technology company that empowers people to connect.
As the Risk Specialist (12 Month Fixed Term) you will be responsible for general business functions relating to the risk programs across NBN Delivery, which is responsible for overseeing and enabling Telstra’s risk obligations in the Definitive Agreements and Migration Plan.
Reporting to the Risk & Compliance General Manager you will be part of the NBN & Commercial Delivery team where you’ll do work on a scale you can’t elsewhere. You’ll be exposed to many new challenges, to leading edge technology, systems and methodologies. You will be working on projects such as being the “first line of defence” within the Telstra Risk Management Framework. You'll be challenged and stretched, but you'll also be rewarded. The work is complex and stimulating, but with that comes a great sense of achievement.
Success in this role will see you become aligned with Telstra’s values of; make the complex simple, better together, create a brilliantly connected future for everyone, show you care and trust each other to deliver.
You’ll have various accountabilities, however some key focuses include;
Providing timely & accurate reports regularly to management and stakeholders
What are we looking for?
We are looking for the best people in their field, you will have high attention to detail and a passion for risk management, in addition we would also like to see;
What else should I know about working at Telstra?
You will be constantly amazed at the wealth of knowledge and experience that exists in Telstra, and will learn something new every day. What you’ll enjoy the most is that there is always something new to work on and someone new to meet and learn from.
We're on a journey to transform from a modern day telco to a future focused tech co. That means major innovations in our products and services, systems and processes, culture and mindset – and that's where our people come in, come and join us on our journey!
About the role:
There’s no other communications company in Australia that has the range of opportunities on offer like at Telstra! We are a company that shapes the world of tomorrow through technology, join the team and further your career in more ways than you can imagine.
Telstra’s Operations unit is responsible for all aspects of the design, engineering, architecture, construction, and operation of Telstra networks, technology and information technology, plus the delivery of customer services. We're working hard to become a world-class technology & service organisation and are looking for a driven Senior Security Applications Specialist to join our Security Technology Operations (STO) team.
STO team is tasked with application support of all Telstra security applications utilised to monitor and action security events impacting Telstra and contracted Telstra customers. As the Senior Security Applications Specialist, your primary responsibility is to provide technology and process leadership in L3 incident support, training / documentation, configuration management, system administration / backups, problem management, release management, change management, and project support. In this role you will also have a focus on Complex Fault Investigation, Project participation and operational improvement.
This is no ordinary role, your high level of technical ability and stakeholder management, in addition to motivation, attention to detail and initiative, together with a commitment to achieve operational excellence will see you succeed in this role. In addition, you will provide technical leadership for Telstra’s customers, stakeholders and engineering; undertake day to day operational tasks, network audits, network activity reviews and proactive maintenance tasks; as well as ensure the required service levels and reliability are maintained, coupled with assisting with the delivery of projects and solutions into the environment.
To be successful in this role, you will have the following experience/qualifications/attributes:
In return for all your hard work within this role, you will be given exposure to a wide variety of career pathways within Telstra, with plenty of scope for learning and development. If this role fits with your career goals and experience, click apply now!
Benefits and Career Path:
Working for the most successful Telco Company in Australia also brings with it some great benefits, including: Working with the top IT Specialists in the APAC Region who provide support and mentoring, Substantial discounts on a range of Telstra products (including FOXTEL), Financial benefits such as Telstra Share Options, Great Salary Packaging Options and discounts on various retail, health and fitness and entertainment areas, Excellent work/life balance that allows you to have an excellent divide of personal needs and work commitments and performance bonuses*. Check out our website for more information and testimonials from our Employees.
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit https://careers.telstra.com/allrolesflex
A little bit about us…
Do you think secure SDLC, "security as code", “shifting left”, security automation and scalability, and DevSecOps is the future? We're building this at Telstra.
Welcome to Secure Code, we are a part of Telstra's Cyber Security team, and we are looking to move into a Greenfield operation, tackling security issues from project conception.
We have established a brand new team at Telstra (one year old) focussed solely on application security and secure code related initiatives. The intent is to enable the business to be “self-sufficient” in practicing security so they are able to provide quality and secure code, at speed.
Our aim is simple: “secure every line of source code owned by Telstra, as early as possible, whilst still enabling the organisation to move fast.”
Our strategy is simple and centres of 3 key pillars:
The Secure Code team's mandate is global. We will be responsible for securing every line of source code owned by Telstra, whether the code is developed by Australian-based internal developers, offshored developers, vendors engaged on long terms MSA's, vendors engaged on short term SOWs, or inherited via recent M&A activity (such as Telstra International and Telstra Health).
It's an exciting prospect and the ability for this team to make a difference to Telstra's overall security posture is vast. There are not many large enterprises in the world who have mature, well-established application security and secure code review programs and so this presents a real opportunity for Telstra to 1) "do it properly" and 2) lead the way with regard to secure software development.
Be part of this exciting journey at Telstra as we become a world-class technology company!
In this role as the Secure Code Specialist, your key responsibilities include but not limited to:
What we are looking for:
To be successful in this role, you will have the following experience and qualifications:
As the Business Specialist- Information Security you will be responsible for performing general business functions relating to the Information Security programme across NBN Delivery, which is responsible for overseeing and enabling Telstra’s compliance with the information security obligations in the Definitive Agreements and Migration Plan, and all commercial contracts run by the nbn & Commercial Delivery group.
Reporting to the Information Security Lead, you will be part of the Business Operations Team where you’ll do work on a scale you can’t find elsewhere. You will be working on tasks such as being responsible for the NBN Gatekeeper function that manages access to systems containing confidential nbn co information.
You'll be challenged and stretched, but you'll also be rewarded. The work is complex and stimulating, but with that comes a great sense of achievement and ownership.
Success in this role will see you adhere to and support system and business processes within the delivery teams to meet Telstra’s obligations under the NBN agreements.
We are looking for the best people in their field, you will be process driven and are passionate about compliance, in addition we would also like to see;
We’re looking for a Network Service Modelling & Design Architect to join our Networks team, within our Telstra Operations business. You’ll be part of our Network Evolution (NE2020) Architecture organisation focused on delivering Telstra’s Network as a Service architecture.
About our team
Our Network as a Service team are accountable for transitioning our current legacy platforms and networks to our NE2020 vision.
Our team is responsible for reengineering of how network services are developed, deployed and consumed. We aim to design and implement a consistent “API, Data and Orchestration” framework across network services, ITS and products. By driving consistency of interfaces, we will enable the business to make changes to existing technologies, or adopt new technologies, with minimal customer impact, leverage highly re-usable software-defined building blocks to orchestration and service activation, reducing customer and engineering time from months to minutes, and enable technology innovation using SDN /NFV.
Based in Melbourne you’ll play a foundational role in once in a generation transformation of Telstra’s Networks.
The role with us
You’ll provide leadership in network services design processes to enable Telstra to transition to the Network as a Service vision and enhance the success of network business as we move to the new architecture.
You will become the expert consultant to Network Technology Areas in critical areas of architecture to help them align with the NE2020 vision. You will help identify near term Network Services for each Network Services Domain and provide guidance to the Service Owner Network Domains to transform from current operating model into NE2020 model for Networks by offering meaningful Network Services. You will also promote collaboration between Digitisation and NE2020 to design Network Services in a common service design and simulation environment to encourage service re-use and network abstraction.
What you’ll bring
You will have an appropriate tertiary qualification in Engineering and/or Network Computing, coupled with hands-on experience in Network and Cloud Architecture.
With relevant professional experience, you will have the ability to influence, lobby and manage architecture delivery at with GM level stakeholders.
You will have a broad knowledge of Network Technologies & Network Services and an appreciation of IT concepts and modern software engineering practises.
Crucial for this role will be your ability to deploy integrated networks and solutions, transition to new networks and solutions, whilst optimising performance and managing business and commercial agreements.
Work at the leading edge
With the scope of the projects and the size of Telstra, the opportunities to develop and grow your career with us in a creative environment and a success-based culture are endless. Be part of a world-class team at the forefront of Australia’s emerging networks technology landscape, delivering emerging and innovative solutions on a scale you won’t find elsewhere.
Telstra’s committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex
Perform risk assessments and testing of periodic ServiceNow product upgrades to ensure ongoing stability of the platform
Candidates should have:
In order to be successful in this role, Candidate should have:
Comprehensive knowledge of large organisation operating models and associated business practices.
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex
Core Capabilities / Technical Skills:
Good experience in software development environments for high availability
Demonstrated experience in Agile methodology:
Degree level IT qualifications in Software or Systems Engineering.
Expertise in any of the OSS products. Amdocs OSS stack is preferable.
Good understanding in continuous integration.
Expertise in Java, J2EE programming
Solving complex problems related to automation and agile CICD processes.
Engaging and influencing internal stakeholders such as operations, architects and various business groups
Excellent verbal and written communication skills
Working as part of the Operations Support team under Productivity and business optimisation, this role will be responsible for undertaking a methodical and forensic approach to truly understanding our customers and our business, and partnering across Telstra to influence continuous improvement programs, drive knowledge and reporting alignment and shape service design that will reduce customer effort, simplify the customer and agent experience and drive advocacy.
UNDERSTAND CUSTOMER DEMAND PROFILE AND OPERATIONAL PERFORMANCE PER DEMAND
Understand true customer demand and fluctuation in volume and performance
Prioritise root cause analytics against volume and performance
USE A FORENSIC AND METHODICAL APPROACH TO ANALYSE CUSTOMER DEMAND AND IDENTIFY PAIN POINTS
Identify key product and process pain points that drive the need for customer effort
Identify opportunities to further drive our digital first strategy
Use insights to provide starting direction and ongoing support to enabling our front line to deliver world class service per demand
ROBUST PROGRAM AND STAKEHOLDER MANAGEMENT
Identify key stakeholders and develop a strong operating rhythm
Ensure all required process documents are completed on time and at a high standard