With our customers at the heart of everything we do, we’re designing innovative solutions to deliver better ways for everyone to connect, share, and thrive. And that’s where our people come in – by collaborating to make great things happen.

Our Supply Chain group is responsible for a coordinated approach, making sure we have everything we need to provide world-class customer service. The diversity of our operation means there’s huge variety in the work we do. From products and services to materials and utilities, you’ll be involved in making sure we balance value for money with the best quality.

Supply Chain Planning area is undergoing transformational changes to ensure close alignment with our strategy to deliver best practice inventory management to our customers. Here’s a leadership role where you’ll get to influence and shape many of the new processes, procedures, and policies. You can add your own personal touch, managing the development and implementation of the overall inventory strategy and plan across our Retail Supply Chain logistics network.

As the Inventory Manager you'll..  

• Lead, coach, and mentor a team of up to 8 inventory specialists
• Build and leverage key relationships with stakeholders to influence negotiations, reducing total cost and business risks
• Optimise supply of retail inventory, maximising customer service with lowest possible inventory
• Develop and present sound business cases that justify significant savings initiatives
• Leverage Telstra’s interdependent supply chain relationship to position us as the supplier of choice

To be successful in the role, you'll..

• Have a relevant Tertiary qualification, and ideally further relevant supply chain qualifications (APICS/ASCI or similar)
• Solid previous experience in end to end supply chain and management within a world class supply chain environment such as Retail or FMCG industries
• Demonstrated capabilities as a people leader
• A successful track record in managing inventory planning within dynamic supply chain and customer environments where shelf life is a constraint

• Strong knowledge of ERP software, demand and supply planning systems (JDA, Gains, Oracle), material and inventory systems management, and the Microsoft Office Suite

   

Because the customer is at the centre of everything we do, every initiative you deliver, every solution you create, and every conversation you have, you will have the ability to impact and help our customers.

Interested? Apply Now!

If you're excited about the opportunity to be part of team committed to delivering amazing experiences for our customers – this could be the role for you!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex

Telstra’s multi-million dollar Heritage collection is ready to be bought to life.

The fascinating collection contains significant elements integral to Australia's national story, including Morse equipment and telegraphy, early to modern telephones, interactive working electromechanical and digital telephone exchange equipment, the original Speaking Clocks, operational manual switchboards, and much more, distributed across three museums. The collection is extensive and has been assessed as being of national significance. 

A new entity has now been established to oversee the recently registered National Communications Museum, leading to the creation of a new role for a General Manager to drive its growth and success.

As General Manager, you will work directly with the Board to develop and implement the strategic vision and business plans. This will include a significant upgrade of facilities, appropriate care of the collection, increasing community access and targeted sponsorship and fundraising activities.

Your role will include:

• Planning, coordinating and directing the operation of the Museum
• Using traditional, social, and other forms of media to bring visitors to the museums and foster growth, utilising current and innovative methods
• Cultivating relationships with major stakeholders for fundraising purposes
• Overseeing Museum financial operations, including budget planning, preparing, monitoring and administering
• Preparing papers and reports
• Recommending opportunities to grow and develop new revenue streams

To secure this opportunity you will need

• Experience at management level in a museum environment
• Tertiary qualification in museum studies or similar
• Demonstrated understanding of effective fundraising principles and techniques
• High level public relations ability 
• Financial management skills
• Thorough knowledge of museum management theory and practice, including exhibition design and installation, artefact conservation and preservation

The role will be located onsite in the heritage centre in Hawthorn.

This is a unique opportunity to lead the Museum in an exciting growth phase, give the collection greater exposure and deliver great experiences to the community.

Interested? Apply now.

Full Time of Part Time

TEAM

Legal Services at Telstra is a team of trusted legal advisors with the judgment and passion to deliver brilliant outcomes. We do this by partnering with the business to provide simple and commercially focused advice to enable execution of our company’s strategic priorities.  We aspire to be innovative legal professionals, with a focus on the customer in all that we do.

ABOUT THE ROLE

This role is a 12 month contract position for an experienced Legal Counsel to provide legal support to the Consumer & Small Business, Marketing and Product and Technology areas of our business as part of the Products, Marketing and Intellectual Property legal team.  Reporting to the Practice Lead or Legal Business Partner of the Products, Marketing and Intellectual Property practice area, you will be an integral part of this collaborative and inclusive team, where your key focus will be to provide high quality advice on issues of strategic importance to Telstra and contribute to driving the Legal team strategy and culture.

SOME OF THE SPECIFICS AND KEY ACCOUNTABILITIES

• Managing a volume and complexity of work commensurate with your experience
• Giving legal advice that is clear, commercial, fit-for purpose and tailored to the audience
• Being well organised and delivering on agreed commitments
• Developing proficiency in technology tools and agile ways of working
• Working well in a team and developing capability to enable movement into other teams to meet peak periods of demand or business priorities
• Understanding the strategic priorities, legal requirements and current and emerging risks for the parts of Telstra their Practice Area supports
• Exercising judgment, providing options and being willing to make the “tough calls” in writing
• Building strong, trusting relationships with clients and be able to deliver difficult messages whilst maintaining an effective relationship
• Reinforcing with clients the appropriate ways of engaging with the legal team to drive adoption
• Identifying opportunities to stop or more efficiently manage work of low strategic priority to Telstra, and  support the implementation of necessary solutions

   

WHAT YOU'LL BRING                         

To be successful in this role, you will require a current practicing certificate and at least 4 years’ post-qualification experience with some in-house experience desirable but not essential.  Experience in Intellectual Property will also be viewed favourably.  You will possess the ability to solve complex problems, and provide strategic legal advice, whilst effectively engaging and influencing key stakeholders.

SOUNDS LIKE YOU?

On offer is the opportunity to enable you to take your career to the next step and really refine your abilities while building strong networks across the business. If you are dedicated to developing yourself, and have a desire to always achieve more, then we want to hear from you!  Above all, you will bring enthusiasm and dedication to your job, are not afraid of hard work, and thrive off the satisfaction

So what are you waiting for? It's time to connect to a future created by you.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Senior Sustainability Advisor, Environment

World-class organisations are driven by a strong sense of purpose, and our purpose is to create a brilliant connected future for everyone! Our ambition is to enrich lives and power commerce. It's why we're constantly finding new and better ways to serve our customers, clients and the community.

The opportunity with us:

The Key purpose of this role is to lead activity across Telstra business units to ensure Telstra’s most material environmental issues are addressed and the commitments in Telstra’s Environment Strategy are realised. This role also partners with business units across functions to embed environmental considerations into Telstra’s product, service and business solutions to create differentiation; build customer advocacy and enhance Telstra’s reputation.

Key Accountabilities:

• Lead activity across Telstra’s business units to understand and minimise Telstra’s emergent environmental risks; providing expert advice to the business on environmental issues and associated best practice and market insights.
• Partner with business units to execute collaborative projects and initiatives that deliver key aspects of Telstra’s environmental agenda, addressing the organisation’s most material environmental issues – climate change and energy; resource efficiency; and minimising environmental impacts.
• Apply business insight, understanding of business drivers, and analysis of business data to enable effective partnering with business units to embed environmental considerations into Telstra’s product, service and business solutions and capitalise on environmental levers to achieve business objectives
• Contribute to Telstra’s external environmental reporting including NGER, CDP and sustainability reporting; and internal reporting including Executive, Board and Audit and Risk Committee
• Strategically manage and develop relationships with key internal and external stakeholders to support and advocate Telstra’s environmental leadership aspiration and customer context.
• Monitor regulatory and policy landscape, provide advice to executives and impacted business units on implications and appropriate response; and prepare submissions to government as required.
• Ensure effective promotion of Telstra’s environmental agenda and Environment Team activities with key internal and external stakeholders; with particular emphasis on social media

A bit about you:

To be successful in the role, you will have the following qualifications/experience:

• Expert knowledge of key environmental issues including climate change, resource efficiency/circular economy and environmental management; including relevant frameworks, conventions, regulation and policy landscape.
• Commercial acumen, understanding business imperatives and drivers; and the proven ability to develop creative and compelling environmental opportunities as a commercial lever.
• Demonstrated knowledge of international and national environmental regulatory and policy landscape, including relevant frameworks and conventions
• Proven experience in preparing briefings for Executive and Board on corporate environmental issues
• Proven strategic influencing and entrepreneurial ability to win support and buy in from business units.
• Strong capacity to negotiate at a strategic level across organisational functions and levels.
• Proven experience in leading and implementing effective program strategies and managing complex, multi-stakeholder projects with minimal input and direction.
• A relevant Degree in an Environmental Science or associated discipline, with at least 8years proven practical experience in a related (preferably corporate) environment

Not only will you be rewarded with a competitive salary package, but there are a range of lifestyle products and services that you can access, including options to purchase additional leave, volunteer leave and the list goes on. And, in case you hadn't heard, we champion flexibility and flexible working in all our roles.

Interested?  Apply now!

If this role sounds like you, then we would love to hear from you to discuss this great opportunity.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Connect with Telstra

We’re at the heart of technological change and we’re helping to make it happen by connecting everything to everyone. And that’s where you come in, to help us create a brilliantly connected future for our customers.

About the role

We are seeking expressions of interest from talented individuals who thrive in a fast paced customer service environment and are looking for their next career opportunity. Our Expression of Interest is extended to our Bourke St, Elizabeth St, Exhibition St, Melbourne Central Telstra stores. 

At Telstra, we know that our people are our greatest asset and that’s why we’re always looking for brilliant individuals who embody our values and have a passion for technology.

As part of our Customer Sales and Service Consultants team, you will be the face and voice of Telstra. Talking to our new and existing customers, you’ll deliver personalised service and advice to uncover their individual needs and provide them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest technology, or talking to a customer about our international roaming offers for their next holiday. It’s challenging and varied work that you can be proud of.

What you’ll bring

As our customers are at the heart of everything we do, their happiness is our success, so you’ll need to go above and beyond to meet their needs.

This means we’re looking for people who have the confidence to speak with customers face to face, are resourceful and resilient, and are able to show us their natural enthusiasm for working with people.

You'll also need to be receptive to different personalities, and use varied approaches in your interactions with others.

No previous technical knowledge is required, just your passion for people and learning, as we’ll provide you with all the training you’ll need.

Sounds like you?

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Connect with Telstra

We’re at the heart of technological change and we’re helping to make it happen by connecting everything to everyone. And that’s where you come in, to help us create a brilliantly connected future for our customers.

About the role

We are seeking expressions of interest from talented individuals who thrive in a fast paced customer service environment and are looking for their next career opportunity. Our Expression of Interest is extended to our Greensborough, Northland & Highpoint Telstra stores. 

At Telstra, we know that our people are our greatest asset and that’s why we’re always looking for brilliant individuals who embody our values and have a passion for technology.

As part of our Customer Sales and Service Consultants team, you will be the face and voice of Telstra. Talking to our new and existing customers, you’ll deliver personalised service and advice to uncover their individual needs and provide them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest technology, or talking to a customer about our international roaming offers for their next holiday. It’s challenging and varied work that you can be proud of.

What you’ll bring

As our customers are at the heart of everything we do, their happiness is our success, so you’ll need to go above and beyond to meet their needs.

This means we’re looking for people who have the confidence to speak with customers face to face, are resourceful and resilient, and are able to show us their natural enthusiasm for working with people.

You'll also need to be receptive to different personalities, and use varied approaches in your interactions with others.

No previous technical knowledge is required, just your passion for people and learning, as we’ll provide you with all the training you’ll need.

Sounds like you?

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Connect with Telstra

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our vision to create a brilliantly connected future for everyone.

About the role

Working as part of our Highpoint store team, you will be the face and voice of Telstra! Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go – it’s a job with plenty of challenge and variety to keep things interesting.

Some of the specifics

• Telstra Store in Highpoint: Level 3, Shop 3052 Highpoint Shopping Centre 200 Rosamond Rd Maribyrnong VIC 3032
• Full Time position
• Store Hours: Monday to Wednesday 9.00am - 5.30pm, Thursday 9.00am - 9.00pm, Friday 9.00am - 9.00pm, Saturday 9.00am - 6.00pm, Sunday 10.00am - 5.00pm

What you’ll bring

To do well in joining our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.

You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs!

And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.

Sounds like you?

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

The successful candidate will provide consultation at the highest technical level to project teams and client areas assisting with the successful development and implementation of effective computer systems applications across multiple computing environments. Also provides guidance and direction in the creation of standard test environments, tests plans, and test scripts.

The role is focused on advisory, planning, management, and execution of testing requirements for project and lifecycle activities which are associated with the Big Data platforms with appropriate debugging skills for troubleshooting and diagnosis during test execution.

The responsibilities also include the development of systems and solutions to facilitate the automation of test activities, which may include using Jenkins, Selenium, Cucumber, Java and Scala to deliver more efficiency in testing processes and align with key Big Data engineering strategies.

Key Accountabilities:

• Ensure test planning is developed, implemented and compliant with test processes to deliver repeatable and measurable quality results
• Effectively manage project stakeholders and associated communications to achieve project business objectives.
• Coordinates scheduling for system and integration testing, and communicates with testing partners where there are multiple systems and application development teams involved
• Consults with client and IT management and staff throughout the project life cycle, to assist and support the design, development and implementation of effective systems.
• Manage test cases, result and defects using an Issues Management Tool
• Provide test scope and resource requirement assessments for projects and lifecycle activities
• Input in the creation of statement-of-work
• Author  Master Test Plans (MTP) and Test Summary Reports (TSR) where appropriate

Qualification/Experience:

• University Graduate in Engineering, Information Technology, or related discipline.
• Strong experience in testing of front and back end systems with at least exposure to testing of data and analytics products. Strong technical skills and demonstrated experience with data, web, mobile, and distributed systems and technologies.
• Ability to work with Big Data volumes through use of programming languages and command line interfaces
• Experience with leading the testing of custom software solutions
• Demonstrated success in timely and cost-effective delivery of technology integration projects.
• Ability to operate effectively in a multiple project, dynamic and fast moving environment often with conflicting priorities.

It's no secret we expect a lot from you. In return, we offer ongoing training and support to help you develop and grow your own career, while helping us to achieve our strategic goals. Also, being part of our Telstra team, you'll enjoy access to some great rewards and benefits!

Interested? Apply Now!

If you're excited about the opportunity to be part of team, committed to delivering amazing experiences for our customers – this could be the role for you!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex"

World-class organisations are driven by a strong sense of purpose, and our purpose is to create a brilliant connected future for everyone! Our ambition is to enrich lives and power commerce. It's why we're constantly finding new and better ways to serve our customers, clients and the community.

In Global Business Services, we create value by driving a consistent and relentless approach to improving customer experience, efficiency and service levels through a radically simplified model.

Our Procurement group is responsible for a coordinated approach to making sure we have everything we need to provide world-class customer service. The diversity of our operation means there’s huge variety in the work. From products and services to materials and utilities, you’ll be involved in making sure we balance value for money with the best quality.

As the Procurement - Senior Specialist within the team, in this 12 month fixed term contract, you will be required to have a deep understanding of outsourcing strategies, industry trends and market dynamics, combined with the ability to execute against these, to support Telstra business unit priorities.

Key responsibilities:

• Managing large scale negotiations and smooth transitions for complex outsourced/technology deals that achieve cost saving in-line with strategies
• Leading cross functional teams to deliver BPO & Technology solutions which align with business unit and Procurement & Supply Chain’s (P&SC) priorities. 
• Conducting negotiations with BPO & Technology suppliers in alignment with strategies and achieve savings, efficiencies and value for Telstra
• Managing complex commercial and contractual relationships with vendors, including review and analysis of supplier performance, ensuring effectiveness of suppliers to ensure contract KPI’s are achieved.

To be successful in the role, you'll have:

• Previous BPO experience is preferred, otherwise strong technology/IT professional services procurement history is essential
• Proven ability to lead complex contractual negotiations, often in short timeframes and across virtual teams.
• Proven ability to work across a complex organisational structure where roles and responsibilities vary by topic/business unit.
• Exposure to strategic procurement initiatives or large programs of work (either as a leader or significant contributor).
• Project management and change management skills.
• Hold tertiary qualifications.

It's no secret we expect a lot from you. In return, we offer ongoing training and support to help you develop and grow your own career, while helping us to achieve our strategic goals. Also, being part of our Telstra team, you'll enjoy access to some great rewards and benefits!

Interested? Apply Now!
If this role sounds like you, then we would love to hear from you to discuss this great opportunity.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex

About the role:

Telstra is working hard to become a world-class technology & service organisation and are looking for a driven Information Security Manager to join our Customer Security & Risk Management team.

In this role, you will support the Customer Service Unit (CSU) in delivering Telstra’s contractual obligations to our large enterprise customers. Your main responsibility is to provide effective, measurable, consistent and repeatable Information Security Governance, Risk and Compliance Management for one of our main Enterprise customers within the finance sector.

This is a critical role within Telstra as you will set the security services assurance agenda and ensures the services are established and managed according to contractual obligations, including the customer’s Information Security Policy, Standards and Guidelines. You will apply your strong background in Information Security to participate in the security leadership team of the account and provide guidance and direction on all matters relating to Information Security, including Security Service delivery, risk, compliance and governance.

Your key responsibilities and major tasks include, but not limited to:

• Acts as the lead for all matters relating to the delivery of Security Services to the customer.
• Interface between the customer and Telstra teams delivering Security Services
• Responsible for the establishment of an Information Security Compliance framework to measure against contractual obligations
• Monitoring adherence to the Information Security Compliance framework with the purpose of identifying areas for improvement
• Responsible for the timely delivery of Information Security Governance, Risk and Compliance activities as per contractual obligations between Telstra and the customer
• Conducting assessments of the Security Service delivery processes with the purpose of identifying opportunities for improvement
• Track remediation activities under management
• Lead or participant at joint meetings to discuss, review or address BAU activities relating to Security Services

To be successful in this role, you will have the following experience/qualifications/attributes:

• Demonstrated experience working in Information Security Advisory roles in large enterprise
• Proven experience working as an Information Security Manager with strong knowledge of information Security Service management and delivery
• Demonstrate an understanding of security governance, risk and compliance as applied to information security services management is essential
• Must have an understanding of information security solutions and services and the technologies underpinning them including: Vulnerability Services and Security Incident Management
• One or more of the following: CISM, CISA, CRISC and CISSP; ISO 27001 and ITIL Foundations are desirable

In return for all your hard work within this role, you will be given exposure to a wide variety of career pathways within Telstra, with plenty of scope for learning and development. If this role fits with your career goals and experience, click apply now!

Benefits and Career Path:

Working for the most successful Telco Company in Australia also brings with it some great benefits, including: Working with the top IT Specialists in the APAC Region who provide support and mentoring, Substantial discounts on a range of Telstra products (including FOXTEL), Financial benefits such as Telstra Share Options, Great Salary Packaging Options and discounts on various retail, health and fitness and entertainment areas, Excellent work/life balance that allows you to have an excellent divide of personal needs and work commitments and performance bonuses*. Check out our website for more information and testimonials from our Employees.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit https://careers.telstra.com/allrolesflex