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TRANSITION SPECIALIST
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
09 February 2018
Closing in: 18 days time
Opened 21 January 2018
As a Transition Specialist, you will work closely with and support the GM of Transition, Planning and Process and the Procurement & Supply Chain (P&SC) leadership team, to ensure effective and efficient implementation of the P&SC Strategic Priorities.

TRANSITION SPECIALIST

  • Job Number: 10064827-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 21/01/2018 01:00 PM AEST
  • Closing date: 09/02/2018 12:55 PM AEST
  • Applications close in: 18 days time

ABOUT THE ROLE

As a Transition Specialist, you will work closely with and support the GM of Transition, Planning and Process and the Procurement & Supply Chain (P&SC) leadership team, to ensure effective and efficient implementation of the P&SC Strategic Priorities.

Lead the conversation and collaborate with cross functional teams to either create, implement or maintain procurement processes, systems, procedures, projects or initiatives to achieve Strategic Sourcing, Vendor Management and Telstra Procurement objectives.  The role will take an initiative and embed the change across the P&SC

This role will also manage our internal intranet site(s) and portals – being the overall Procurement and Supply Chain Site Manager and ensuring associated page managers keep their content up to date and relevant. 

Download File Procurement Operations Specialist Success Profile - Transition Specialist.docx

SOME OF THE SPECIFICS AND KEY ACCOUNTABILITIES

  • Actively partner and collaborate with cross functional teams in P&SC and lead the conversation to either create, implement or maintain procurement processes, systems, procedures, projects or initiatives.
  • Lead the identification, planning and execution of transition plans that underpin our strategic priorities
  • Lead projects to identify areas of improvement and to ensure the delivery of changes across our Source to Contract, Vendor Management, Procure to Pay and Procurement Pipeline Processes.
  • Stakeholder Management at the executive and senior manager level
  • Site Manager for the P&SC Intranet Site
  • Site Manager for the P&SC Portal
  • Analyse, evaluate and apply creative problem solving for complex procurement requirements.
  • General administrative duties and development of tools, processes, and templates
  • Proactively takes ownership and acts with integrity to deliver required results

WHAT YOU'LL BRING

  • 3 - 5years experience in Change Management methodologies and tools
  • Proven experience implementing and driving change and business improvements at an operational level
  • Proven senior stakeholder management experience
  • The ability to articulate and present complex ideas simply and effectively
  • Draw on your expertise in transition, change and facilitation methodologies, continuous improvement and project management skills to deliver tangible benefits in line with the business unit targets
  • The ability to lead projects to identify areas of improvement and ensure the delivery of changes across our Source to Contract, Vendor Management, Procure to Pay and Procurement Pipeline Processes.
  • Experience managing internal team intranet sites and portals

SOUNDS LIKE YOU?

If you have the drive and passion for delivering a brilliant, memorable and unique customer experience, and are excited by the opportunity to be part of a team, where you're trusted to partner with the business and drive accountability – this could be the perfect role for you!

In return we support and reward great performance by offering a competitive salary package teamed with employee benefits, learning and development opportunities, realistic career progression, empowerment to achieve, a highly supportive work environment, including flexible working hours.

So what are you waiting for? It's time to connect to a future created by you.

Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility and open to considering flexible ways of working for every role.

Apply Now
  • Job Number: 10064827-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 21/01/2018 01:00 PM AEST
  • Closing date: 09/02/2018 12:55 PM AEST
  • Applications close in: 18 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Big Data Technical Operations
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
28 January 2018
Closing in: 6 days time
Opened 21 January 2018
The Big Data Technical Operations team is accountable for the operations, support, maintenance and extension of the Big Data platforms and the analytical data products running on them. In the role of Technical operations engineer, you will operate,...

Big Data Technical Operations

  • Job Number: 10065103-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 21/01/2018 12:15 PM AEST
  • Closing date: 28/01/2018 12:55 PM AEST
  • Applications close in: 6 days time

The world around us is changing, and hopefully you've noticed that Telstra is changing too. We're putting the customer at the centre of everything we do, and we need your help to do that.

We want people who are driven to succeed, learn quickly, take pride in the job they do, and have the desire to step into the future with us.

We have an opening for a Technical Operations Engineer in the Big Data team.  This role sits within the Big Data Technical Operations team, who are accountable for the operations, support, maintenance and extension of the Big Data platforms and the analytical data products running on them.  Reporting to the General Manager Technical Operations, you will bring large-scale systems operations experience, and practical design and implementation skills. You will be comfortable discussing technical concepts with technical specialists from different disciplines and with non-technical audiences, and working with analytical products teams to enable a smooth transition to Operations with a maintainable solution.  In this role, you will operate, support and maintain analytical data products running on the Big Data platforms.

Key responsibilities will include:

  • Responsible for

    • Development and dissemination of platform standards and their continuous improvement including data security
    • Development and dissemination of platform standards and their continuous improvement (including but not limited to data quality, metadata management, privacy, and regulatory compliance)
    • Development and dissemination of Operations Standards for Applications and their continuous improvement
    • Design and provisioning of environments as required to support programs of work. Basically ability or provision to stand-up or tear down of POC environments
    • Establish and manage fit-for-purpose DevOps processes
    • Support, tuning, maintenance, and documentation of the operating environment including builds, code deployment, and troubleshooting
    • Good understanding of the holistic view of the current platform and environment architecture to prepare capacity plans for measuring current and future requirement
    • Write, maintain, and expand automation scripts, metrics and monitoring tooling, and orchestration recipes
    • Regular scheduled review of the platform and recommend continuous improvements
    • Work with wider Data Engineering teams to design, develop and maintain data pipelines
    • Collaboration with QA, Security, and Engineering for coordinated updates and code releases
    • Coordination with IT for hardware installation into data centres and network changes
    • System software installations, patching and upgrades
  • Consult on platform capability required to meet program outcomes
  • Contribute to the design, development and curation of key Big Data assets
  •  
  • Maintain robust incident management processes in line with ITIL processes
  • Support analytics programs in the operationalization of data flows and analytical pipelines
  • Maintain an impartial and balanced approach to the support of all programs and user communities

To be considered for this opportunity, you will have demonstrable experience in operating Big Data processes, and deployment to cloud environments (such as AWS, Azure).  In addition to this, you will have strong experience in securing Big Data environments and the management of security at multiple levels – network, infrastructure, application and data.  You will also have solid knowledge of agile software engineering technical practices, such as test-driven development, and continuous integration / continuous development.

You will be comfortable discussing technical concepts with technical specialists from different disciplines and with non-technical audiences. You will also have experience working effectively in multi-functional teams, strong communication skills, and be able to demonstrate your commitment to lifelong learning.

If you're looking to take the next step in your career, then please connect with what you love and apply today!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

 

Apply Now
  • Job Number: 10065103-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 21/01/2018 12:15 PM AEST
  • Closing date: 28/01/2018 12:55 PM AEST
  • Applications close in: 6 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Automation Developers
Permanent Full Time, Flexible
SA: Adelaide CBD or VIC: Melbourne - Suburbs
Permanent Full Time, Flexible
SA: Adelaide CBD or VIC: Melbourne - Suburbs
25 January 2018
Closing in: 3 days time
Opened 19 January 2018
Fantastic opportunities for several talented Automation Developers to join our Automation Delivery team.

Automation Developers

  • Job Number: 10061930-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: SA: Adelaide CBD or VIC: Melbourne - Suburbs
  • Opening date: 19/01/2018 05:00 AM AEST
  • Closing date: 25/01/2018 12:55 PM AEST
  • Applications close in: 3 days time

About the role:

There’s no other communications company in Australia that has the range of opportunities on offer like we do at Telstra! We are a company that shapes the world of tomorrow through technology, join the team and further your career in more ways than you can imagine.

Telstra’s Operations unit is responsible for all aspects of the design, engineering, architecture, construction, and operation of Telstra networks, technology and information technology, plus the delivery of customer services. We're working hard to become a world-class technology & service organisation and are looking for several exceptional Automation Developers to join the Customer Service Management group.

As the Automation Developer, you will be responsible for developing software to improve key operational processes for Customer Service Management (CSM), removing manual effort and human error.

This is no ordinary role. In this role you will play a key part in enabling CSM’s strategic goal of being customer driven by delivering end to end process automations and improving the timeliness, quality and accuracy of these processes.

Your key responsibilities and major tasks in this role include, but not limited to:

  • Active participation within an agile squad including relevant ceremonies (stand-ups, retrospectives, planning sessions)
  • Delivery (build, test, deploy, verification and production support) of technical solutions
  • To design and build solutions within multiple automation technologies

To be successful in this role, you will have the following experience/qualifications/attributes:

  • Proficient in development in at least one (more would be desired) of the following scripting/development languages: Ruby, Perl, PHP, Python, or Java
  • Extensive web application development experience with HTML, CSS, JavaScript, NodeJS and JQuery
  • Demonstrated ability to work within a Continuous Integration Environment, and familiarity with developing in a Unix/Linux environment required
  • Working knowledge of ITIL Service Management
  • Highly developed interpersonal, written and oral communications skills including the ability to negotiate, influence and work collaboratively with others to make decisions.
  • Demonstrated ability to translate high level requirements into realisable software 

SOUNDS LIKE YOU?

Whilst we expect a lot – like any good relationship, we give a lot back.

By being trusted to deliver and empowered to achieve, you’ll have ownership and accountability over your role and the work you do. You’ll be making a real difference and get great enjoyment from your work. It’ll be stimulating, varied and challenging – work you can be proud of.

Due to our size and scale, you can look forward to exploring and accelerating your personal growth to achieve your career aspirations. You’ll be surrounded by a talented, passionate team who has a common purpose, and together achieve amazing things. And you’ll be part of an organisation that’s committed to flexible working.

A job at Telstra is like no other. You’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your job is here, you’ll always be part of something bigger. Come and connect to a future created by you.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: 10061930-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: SA: Adelaide CBD or VIC: Melbourne - Suburbs
  • Opening date: 19/01/2018 05:00 AM AEST
  • Closing date: 25/01/2018 12:55 PM AEST
  • Applications close in: 3 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Technical Specialist - 12 Months Fixed Term Contract
Fixed Term Full Time, Flexible
VIC: Melbourne - CBD
Fixed Term Full Time, Flexible
VIC: Melbourne - CBD
28 January 2018
Closing in: 6 days time
Opened 19 January 2018
Great opportunity for a 12 Months Fixed Term Contract role that will provide remote technical support to Telstra customers who have IP systems ensuring agreed product, service and customer contractual requirements are met.

Technical Specialist - 12 Months Fixed Term Contract

  • Job Number: 10064871-001
  • Employment Type: Fixed Term Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 19/01/2018 12:00 AM AEST
  • Closing date: 28/01/2018 12:55 PM AEST
  • Applications close in: 6 days time

Key Responsibilities include:

  • Accept incoming support calls directly from the customer via a dedicated 1300/1800 support number.
  • Logging of incidents and service requests in a Service Desk application such as HPOV/Service Central 
  • Remotely access the system using remote diagnostic tools to diagnose issue and provide resolution within contracted SLA.
  • Process Moves, Adds and Changes (MAC) for IP systems ensuring all activity is booked as chargeable.
  • Undertake technical investigation and diagnostics including, replication of faults, perform traces and analyse logs and perform root cause analysis.
  • Under the guidance of a Senior IP Voice technician assist in the resolution of complex incidents.
  • Update customers in a timely manner on progress during incident resolution and documenting the status of customer communications and incident analysis findings in the Call logging application HPOV/Service Central
  • Assist with providing Technical support to Service Delivery CT’s and Telstra Service Suppliers nationally.
  • Submit a Request for Change (RFC) to Change Management for any change to system CPE.
  • Complete software upgrades for customers who have SWA maintenance.
  • Provide non business hours support (on a rostered basis) remotely for customers who have maintenance contract or request this service
  • On occasions you may be required to carry out work beyond your normal working hours and on public holidays to meet the needs of the business. 
  • Take reasonable care for your own safety and the safety of others, comply with Telstra HSE instruction, policy, standard, minimum requirement or procedure

What you’ll bring:

To be successful in this role, you will have:

  • Completed OEM (Original Equipment Manufacturer) training in IP systems and applications
  • A Technical Diploma or Degree in a relevant discipline
  • ITIL Certification
  • A minimum of 3 years’ experience in a customer support/service environment
  • Demonstrated commitment to the provision of excellent customer service

 

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role.

Apply Now
  • Job Number: 10064871-001
  • Employment Type: Fixed Term Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 19/01/2018 12:00 AM AEST
  • Closing date: 28/01/2018 12:55 PM AEST
  • Applications close in: 6 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Senior Technology Specialist
Permanent Full Time, Flexible
INTERNATIONAL: Hyderabad or INTERNATIONAL: Pune
Permanent Full Time, Flexible
INTERNATIONAL: Hyderabad or INTERNATIONAL: Pune
30 January 2018
Closing in: 8 days time
Opened 18 January 2018
Telstra is a leading telecommunications and technology company, offering a wide range of services globally. We bring together innovative technology, capability and talent from around the world to enable our customers to thrive in a connected world. Telstra...

Senior Technology Specialist

  • Job Number: 10058750-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: INTERNATIONAL: Hyderabad or INTERNATIONAL: Pune
  • Opening date: 18/01/2018 06:30 PM AEST
  • Closing date: 30/01/2018 06:25 PM AEST
  • Applications close in: 8 days time

Team Telstra is looking out for Sr. Technology Specialist/Sr. Developer with the following skill sets in Hyderabad Location:

Required

  • Understanding of CI/CD (Continuous Integration, Continuous Deployment
  • Strong experience integrating web services in a Unix/Linux environment
  • Understanding of what Identity and Access Management means
  • Able to think outside the box to come up with ways of improving the status quo
  • Experience with running workload on AWS (minimum EC2)
  • Commercial experience with any of the Customer Identity and Access Management systems.
  • Experience with using API Gateway to secure web services
  • Strong experience in software development environments for high availability systems based on J2EE technology.
  • Experience in Access Management with SAML, OAuth and http header integration
  • Experience in Shell and Python scripting
  • Frontend development experience with ReactJS, Angular2, Bootstrap
  • DevOps/System Admin experience in Unix/Linux preferred
  • Experience with Load Balancers

Responsibilities:

  • Lead the design, development, Testing and Implementation of the Customer Identity and Access Management system modifications and enhancements.
  • Participate in Agile development practice and lead agile feature teams of development specialists, vendor specialists, Business Analysts and Testers.
  • Create and modify standards, processes and the software development methodology as it relates to Telstra.
  • Peer review application code.
  • Optimise and tune systems for best performance.
  • Troubleshoot and resolve design problems with the Identity platform.
  • Technology Management of the Identity platform and the corresponding physical assets
  • Delivery of products and services to schedule and budget
  • Planning and budgeting of lifecycle activities (hardware and software lifecycle)
  • Continuous Software Integration Build Systems
  • Capacity Planning and Management of the Applications (Hardware, Software infrastructure and third party supplied components)
  • Code and configuration deliverables for items on the Program of Work
  • Level 4 support and troubleshooting for applications in the production and pre-production environments.
  • Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate the technical architecture requirements for the development, execution, and operations environments.
  • Fully understand the capabilities and limitations of the technical environments that come with any packaged software used by the project.
  • Design, Develop, Deploy and improve specific technologies and their interaction with Telstra processes and systems to deliver products and services to customer business units.
  • Translate customer (internal, external or regulatory) needs and requirements, using technical principles into realisable products, services, or systems and/or networks infrastructure in a timely, quality and cost effective way to ensure operational capability to deliver customer service.
  • Engage and manage resources within the Digital Engineering group as well as other business units to assist with testing and application signoff.
  • Achieve a well-defined, functioning and repeatable set of key business, program management and technology processes to ensure consistent quality is maintained.

Telstra is an equal opportunity employer and we value diversity. We’re also committed to flexibility and open to considering flexible ways of working for every role.

 

 

Apply Now
  • Job Number: 10058750-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: INTERNATIONAL: Hyderabad or INTERNATIONAL: Pune
  • Opening date: 18/01/2018 06:30 PM AEST
  • Closing date: 30/01/2018 06:25 PM AEST
  • Applications close in: 8 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Business Analyst
Permanent Full Time
VIC: Melbourne - CBD or NSW: Sydney CBD
Permanent Full Time
VIC: Melbourne - CBD or NSW: Sydney CBD
31 January 2018
Closing in: 9 days time
Opened 18 January 2018
We are seeking for a highly driven Business Analyst who will work across a number of strategic projects in Telstra Operations and support the customer experience agenda.

Business Analyst

  • Job Number: 10065356-001
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne - CBD or NSW: Sydney CBD
  • Opening date: 18/01/2018 01:00 PM AEST
  • Closing date: 31/01/2018 12:55 PM AEST
  • Applications close in: 9 days time

The world around us is changing, and hopefully you've noticed that Telstra is changing too. We're putting the customer at the centre of everything we do, and we need your help to do that. We want people who are driven to succeed and have a hunger to achieve their goals. What we really want are people who take pride in the job they do, as well as the desire to step into the future with us.

In your Business Analyst role, you will be working across a number of high priority strategic programs in Telstra Operations. Under the leadership of the Program Lead, you will be supporting the projects through your strong analytical, problem solving and project management skills. You will also play an instrumental role in driving the customer experience agenda in Telstra Operations, and supporting our engagement model through running the Constructor Engagement Forum. You will work with stakeholders from all levels and all parts of Telstra.

Your key responsibilities will include the following, but not limited to:

  • Investigate and analyse business and customer related issues across complex products and cross-functional processes and system boundaries
  • Work with line management to help develop and implement models to drive customer experience, efficiency and the most effective solutions to support the business
  • Provide project management to ensure process deficiencies and associated risks are addressed and resolved in an efficient and effective manner
  • Develop and implement suitable financial and non-financial key performance indicators for Telstra Operations
  • Participate in the development of project scope, including project definition, work break down structures, business case and implementation strategy
  • Compile monthly Customer Experience reporting for Telstra Operations SLT - this will involve:
    • Analysis and consolidation of data extracts from different data sources
    • Assist management to provide insight on material variations from previous forecast and committed plans
    • Assist management to provide commentary on key insights
    • Assist management to identify opportunity/risks emerging from the data analysis
  • Support planning activity and analysis and assist management to provide ad-hoc analysis and insight as directed (e.g. deep dive on H2 outlook, Procurement initiatives etc.
  • Present analytical findings and recommendations to the General Manager, Director and Executive Director of Strategy & Business Services, as well as broader senior stakeholders in Telstra.
  • Design and drive the effective management of the Constructor Engagement Forum including the identification of gaps and opportunities for engagement across the business
  • Develop, maintain and support the Constructor Assessor community through strong collaborative leadership and strategic stakeholder management. 

In order to be successful in this role you will have recent work experience that includes data analysis & reporting, stakeholder management, complex problem solving and project management.  A basic knowledge of project principles and techniques and a Bachelor’s degree in economics, finance, or business related field is also required.

If you are dedicated to developing yourself, have a desire to always achieve more then we want to hear from you!  Above all, you will bring enthusiasm and dedication to your job, are not afraid of hard work, and thrive off the satisfaction gained from achieving success in addressing and successfully overcoming challenges.

If you're looking to take the next step in your career, then please connect with what you love and apply today!

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Download File Success Profile Consulting Analyst.docx

 

Apply Now
  • Job Number: 10065356-001
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne - CBD or NSW: Sydney CBD
  • Opening date: 18/01/2018 01:00 PM AEST
  • Closing date: 31/01/2018 12:55 PM AEST
  • Applications close in: 9 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Commercial Performance Analyst
Permanent Full Time, Flexible
VIC: Melbourne - CBD, NSW: Sydney CBD or QLD: Brisbane CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD, NSW: Sydney CBD or QLD: Brisbane CBD
24 January 2018
Closing in: 2 days time
Opened 18 January 2018
Join a fast paced and vibrant team merging your passion for technology and analytics with business value creation and stakeholder management.

Commercial Performance Analyst

  • Job Number: 10065343-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD, NSW: Sydney CBD or QLD: Brisbane CBD
  • Opening date: 18/01/2018 01:00 PM AEST
  • Closing date: 24/01/2018 12:55 PM AEST
  • Applications close in: 2 days time

About the Role:

The Commercial Performance Analyst role will report to the Commercial Manager within our NBN and Commercial Delivery team under Telstra Operations. This group is responsible for delivering on Telstra’s obligations under its agreements with NBN Co, delivering wideband design and construction services for Enterprise customers and developing new sources of revenue by leveraging capability close to Telstra Operations core.

In this exciting role you will have the opportunity to contribute to the leadership and management of Telstra’s commercial, legal, financial, technology and customer service objectives and risks for the deliverables under the NBN Commercial Works portfolio. You will work with the NBN Commercial Management team to ensure that key KPIs are developed and enacted for the NBN Commercial Works portfolio as well as support the development of commercial opportunities and management of variation claims to deliver commercial and/or revenue opportunities for Telstra.

You will provide leadership and develop cohesion and cross business unit alignment through effective collaboration to assess, develop and maintain the Buy-Sell price book for all nbn related commercial activities. The role will see you providing the commercial acumen, expertise and business focus in the development and implementation of contract analytics strategies for a variety of stakeholders and work categories within the NBN Commercial Works program.

About You:

You will bring to the role practical experience in a financial modelling along with strong financial acumen. You will demonstrate strong commercial acumen with the ability to translate contractual matters and issues into commercial implications.

You are known for building strong relationships with stakeholders. You have an ability to build effective working relationships & partnerships with a broad range of people across various parts of the organisation. You are highly analytical with the ability to drive insights from data. You will have strong communication skills along with the ability to present information to senior leadership teams

Next Steps:

If you have a certain love for technology, all things data and the analytical prowess to back up your passion, we need you. Apply today!

In return, you will have the opportunity to work for one of the biggest brands in Australia and there has never been a better time! There’s a lot happening at Telstra at the moment. Everybody seems to be talking about how we’re changing, and it’s great that we’re starting to see the benefits of all our efforts.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

 

 

 

 

 

Apply Now
  • Job Number: 10065343-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD, NSW: Sydney CBD or QLD: Brisbane CBD
  • Opening date: 18/01/2018 01:00 PM AEST
  • Closing date: 24/01/2018 12:55 PM AEST
  • Applications close in: 2 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Senior Internal Auditor
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
27 January 2018
Closing in: 5 days time
Opened 18 January 2018
As a Senior Internal Auditor, you will be responsible for the delivery of high quality risk-based audit coverage for assigned reviews to ensure GIA achieves its mission and purpose

Senior Internal Auditor

  • Job Number: 10065410-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 18/01/2018 01:00 PM AEST
  • Closing date: 27/01/2018 12:55 PM AEST
  • Applications close in: 5 days time

Group Internal Audit (GIA) is the internal audit function of Telstra Corporation Limited (Telstra), and acts as Telstra’s ‘third line of defence’ within the Telstra Risk Management Framework. GIA’s primary purpose is to provide Telstra’s Board of Directors (The Board) and management with independent and objective assurance on the comprehensiveness and effectiveness of Telstra’s governance, risk management and internal control processes.

As a Senior Internal Auditor and reporting to the General Manager - Group Internal Audit and as a member of the GIA Team, you will be responsible for the delivery of high quality risk-based audit coverage for assigned reviews to ensure GIA achieves its mission and purpose.

Key responsibilities include:

  • Under supervision of the GIA Leadership Team, assist in the delivery of high quality risk-based audits focused on the risks that really matter to Telstra in accordance with the GIA methodology.
  • Establishing, developing and maintaining strong working relationships and engagement with business contacts to understand Telstra’s business objectives as well as the current and emerging risks to the achievement of those objectives.
  • Contributing to ensuring GIA’s strong and valued profile across Telstra.
  • Supporting the GIA Leadership Team in building and providing quality internal audit services in accordance with the GIA Charter.
  • To influence the business and to provide insights to enhance the way risks are managed and controlled.
  • Participate in the broader Finance community

In order to be successful in this role:

  • Strong Audit / advisory / business experience in a major corporate or chartered accounting firm.
  • Tertiary qualified in Commerce, Business, or related discipline, ideally with Professional and / or Post Graduate qualifications such as CA, CPA or CIA.
  • Good communication skills (written and verbal).
  • Clear thinking/analytical skills
  • Strong interpersonal savvy.
  • Proven experience in working within a high performing team of professionals.
  • Understanding of the Telecommunications industry will be looked upon favourably

If you are dedicated to developing yourself, have a desire to always achieve more then we want to hear from you!  Above all, you will bring enthusiasm and dedication to your job, can work efficiently and effectively to deliver audit work and thrive off the satisfaction gained from achieving success in addressing and successfully overcoming challenges.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex.

Apply Now
  • Job Number: 10065410-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 18/01/2018 01:00 PM AEST
  • Closing date: 27/01/2018 12:55 PM AEST
  • Applications close in: 5 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Senior Internal Auditor
Permanent Full Time, Flexible
VIC: Melbourne - CBD
Permanent Full Time, Flexible
VIC: Melbourne - CBD
27 January 2018
Closing in: 5 days time
Opened 18 January 2018
As a Senior Internal Auditor, you will be responsible for the delivery of high quality risk-based audit coverage for assigned reviews to ensure GIA achieves its mission and purpose.

Senior Internal Auditor

  • Job Number: 10065612-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 18/01/2018 01:00 PM AEST
  • Closing date: 27/01/2018 12:55 PM AEST
  • Applications close in: 5 days time

Group Internal Audit (GIA) is the internal audit function of Telstra Corporation Limited (Telstra), and acts as Telstra’s ‘third line of defence’ within the Telstra Risk Management Framework. GIA’s primary purpose is to provide Telstra’s Board of Directors (The Board) and management with independent and objective assurance on the comprehensiveness and effectiveness of Telstra’s governance, risk management and internal control processes.

As a Senior Internal Auditor and reporting to the General Manager - Group Internal Audit and as a member of the GIA Team, you will be responsible for the delivery of high quality risk-based audit coverage for assigned reviews to ensure GIA achieves its mission and purpose.

Key responsibilities include:

  • Under supervision of the GIA Leadership Team, assist in the delivery of high quality risk-based audits focused on the risks that really matter to Telstra in accordance with the GIA methodology.
  • Establishing, developing and maintaining strong working relationships and engagement with business contacts to understand Telstra’s business objectives as well as the current and emerging risks to the achievement of those objectives.
  • Contributing to ensuring GIA’s strong and valued profile across Telstra.
  • Supporting the GIA Leadership Team in building and providing quality internal audit services in accordance with the GIA Charter.
  • To influence the business and to provide insights to enhance the way risks are managed and controlled.
  • Participate in the broader Finance community

In order to be successful in this role:

  • Strong Audit / advisory / business experience in a major corporate or chartered accounting firm.
  • Tertiary qualified in Commerce, Business, or related discipline, ideally with Professional and / or Post Graduate qualifications such as CA, CPA or CIA.
  • Good communication skills (written and verbal).
  • Clear thinking/analytical skills
  • Strong interpersonal savvy.
  • Proven experience in working within a high performing team of professionals.
  • Understanding of the Telecommunications industry will be looked upon favourably

If you are dedicated to developing yourself, have a desire to always achieve more then we want to hear from you!  Above all, you will bring enthusiasm and dedication to your job, can work efficiently and effectively to deliver audit work and thrive off the satisfaction gained from achieving success in addressing and successfully overcoming challenges.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex.

Apply Now
  • Job Number: 10065612-001
  • Employment Type: Permanent Full Time, Flexible
  • Location: VIC: Melbourne - CBD
  • Opening date: 18/01/2018 01:00 PM AEST
  • Closing date: 27/01/2018 12:55 PM AEST
  • Applications close in: 5 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
Senior Transition Specialist
Permanent Full Time
NSW: Sydney CBD
Permanent Full Time
NSW: Sydney CBD
01 February 2018
Closing in: 10 days time
Opened 18 January 2018
World Class organisations are driven by a sense of purpose... Our purpose is to create a brilliant connected future for everyone! Our ambition is to enrich lives and power commerce. It's why we're constantly finding better ways to serve our customers...

Senior Transition Specialist

  • Job Number: 10064985-001
  • Employment Type: Permanent Full Time
  • Location: NSW: Sydney CBD
  • Opening date: 18/01/2018 06:00 AM AEST
  • Closing date: 01/02/2018 12:55 PM AEST
  • Applications close in: 10 days time

ABOUT TELSTRA

World Class organisations are driven by a sense of purpose... Our purpose is to create a brilliant connected future for everyone! Our ambition is to enrich lives and power commerce. It's why we're constantly finding better ways to serve our customers and why we're building new ways to support our clients doing business. To support such a vision, we are currently seeking to hire a Senior Transition Specialist for an exciting opportunity within our operational delivery team in Sydney.

ABOUT THE ROLE

This is an exciting role with a mission:

To be the entry point for all Global Service Experience customers and product transition projects.

  • You will be validating and setting up all solutions to ensure they are standard, repeatable and provide the right customer experience.
  • You will drive improvement opportunities and deliver efficiency and effectiveness across P&ST and our Global Service Experience operational delivery teams.

The Change and Continuous Improvement team is the control room of our business, and your role will be to support the leadership, development and implementation of priorities, programs and activities associated with the C&CI and transition of services as per contract. You will also play an active role in the identification, development and implementation of improvement activities within the delivery of our on-boarding team.

The ideal candidate will have a strong track record in Service Delivery Management experience for various customers with a focus on stakeholder engagements, understanding the requirements and identifying Service improvement opportunities. A strong emphasis on providing effective customer service and managing enterprise customer relationships is essential.

KEY ACCOUNTABILITIES

Operational

  • Review, allocate and assign projects to the team.
  • Capture and produce a monthly FTE report for the Global Service Experience LOB’s
  • Manage the CEBU transition team’s workload, upskilling and process improvements.
    Ensure all tools, systems and processes required are set up to deliver the BAU operational requirements
  • Set up customers and products to standards without breaching contracts
  • Including: Set up of required training (or run training), customer & product documentation, knowledge articles, process documentation and work instructions
  • Test process and tools prior to a product/customer going live

Continuous Improvement

  • Review on boarding practices,
  • Identify inefficiency, pain points and address for improvement within P&ST and the broader Global Service Experience operational teams
  • Help drive improvements in our strategic toolset – Service Central

Relationship Management

  • Establish and maintain strong relationships across Global Service Experience, DSO and project services
  • Influence and create advocacy.
  • Regular informal and structured communications.

Responsiveness and Flexibility

  • Respond flexibly and change work focus based on organisational requirements.
  • Be open to new ways of working and evolving role requirements.
  • Manage own time in accordance with business priorities.

Strategic Direction

  • Drive continuous improvement of work practices through implementation of process efficiencies.

Qualifications/Experiences

  • Prefer hands on experience as a service delivery/operations lead in an operational environment, with proven results
  • Proven experience working with and influencing stakeholders
  • Sound experience collaborating to develop processes and improvement strategies.
  • Experience in engagement/project management, service/operations delivery, and/or business and resource management
  • Demonstrated success in a team environment
  • Strong operational knowledge including
    • Experience with large scale change and transformation activity
    • Strong commercial acumen
    • Experience completing service improvements with identifiable benefits to the business and customer experience

Strong ability to balance business benefits with customer experience and organisational strategy

There's no other communications company in Australia that has the range of opportunities on offer like at Telstra! Today we are a company that looks to the world of tomorrow. Join Telstra and further your career in more ways than you can imagine.

So what are you waiting for? It’s time to connect to a future created by you.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

Apply Now
  • Job Number: 10064985-001
  • Employment Type: Permanent Full Time
  • Location: NSW: Sydney CBD
  • Opening date: 18/01/2018 06:00 AM AEST
  • Closing date: 01/02/2018 12:55 PM AEST
  • Applications close in: 10 days time

Jobs in digital

As we move towards our future as a tech co we need strategists, creatives, production teams and subject matter experts to help us digitse our operations. Sound like you?

Flexibility at Telstra

Flexibility applies to every kind of role at Telstra. We’re driving new ways of working, and giving you more choice in how you work. It’s not where you are, it’s what you do.
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