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We’ve got opportunities in software and network engineering to marketing, big data to customer service & retail champions, cyber security to product and service design - and just about everything in between. Find your future career with us.

We're committed to attracting the best talent to Telstra, and that means embracing individual differences and all abilities. If you require any adjustments or accessibility support during our recruitment process, click here.

In November 2020, Telstra announced a legal restructure to set us up for future growth by giving more visibility to our infrastructure assets. We are setting up a new holding company called Telstra Group.

Within the Telstra Group holding company, we’re creating four new legal subsidiaries one of which you may see when applying for roles, is Amplitel.

Read more about Amplitel here.



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Financial Accountant

  • Job Number: JR-10060976
  • Employment Type: Permanent Full Time
  • Location: NSW: 400 George St or Australia: Flexible
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 03/06/2022 11:59 PM AEST
  • Applications close in: 5 days time

We're on a mission to redesign the way we all connect, and fundamentally change the nature of telecommunication products and services in Australia, and across the region.

The work we do empowers the lives of millions of people around the world. Together, we're creating a bold, new Telstra that will continue to lead the market both now and into the future. At Telstra, what you do matters.

Our Strategy and Finance InfraCo team

As a finance professional supporting our InfraCo business means you'll be a part of creating Australia’s most valuable telco infrastructure business.

Our team is focussed on leveraging Telstra’s assets, growing our Wholesale and nbn co revenue streams in order to position InfraCo as a strong, viable business in the market.

Role Purpose

The Financial Accountant is responsible for supporting the Finance Manager in preparing the financial accounts for the organisation and ensuring the financial integrity of the statutory accounts. You will provide financial skills and expertise to fulfil Telstra InfraCo Fixed internal and external financial accounting, operations and reporting obligations, in a complex accounting and regulatory environment. 

The role will also be accountable for statutory accounting, reporting and compliance, tax compliance and returns, treasury, payroll, accounts payable/receivable and billing functions across Telstra InfraCo Fixed, including management of the finance operations internally and through shared services provided by Telstra Ltd.

Key Responsibilities

  • Work with the group restructure program and external auditors where required
  • Ensuring compliance with accounting standards and providing quality accounting analysis and management accounting reporting across the business
  • Ensuring compliance with external and Board statutory audit and reporting and tax requirements
  • Support the management of working capital for the company working closely with shared service suppliers as well as the business to optimise financial and process outcomes
  • Support the financial controller on key systems and process implementations/improvement programs across all of the P2O, O2A, U2C and R2R value chains.
  • To prepare/maintain policies across the key activities/functions they preside over

Specific tasks pertinent to this role for the reporting, management and statutory accounts include:

  • Maintain the General Ledger for all Balance sheet related activities ensuring completeness and accuracy.
  • Perform monthly close process through the preparation of journals.
  • Preparation of InfraCo Fixed statutory accounts and the monitor of accounting and reporting developments
  • Production of statutory accounts, balance sheet reconciliations, P&L
  • Production and management of Free Cash-flow for the company, including working capital, debt servicing and Treasury current account processes.
  • Budget/forecast view of the statutory entity primary accounting statements
  • Monthly profit and loss, budget control, Intercompany reconciliations
  • Maintenance of the profit and loss account
  • Assist in the preparation of group and statutory accounts audit pack
  • Assist the Finance Manager as required

About you

To be successful in the role, you will have:

  • CA/CPA fully qualified
  • Tertiary qualifications in Business, Finance, Accounting
  • High awareness of current technical accounting and reporting and accepted accounting practices and standards
  • Ability to navigate complex problems
  • Experience of financial systems and processes
  • Strong Analytical Skills
  • Strong time management skills
  • Ability to work autonomously
  • Accurate and clear communication skills both written and verbal
  • Demonstrated ability to work under pressure and to deadlines

Thrive, your way

Your work will expose you to innovative thinking, technologies, and global best practice. As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.

COVID 19 Statement

To attend a Telstra premises in certain states / territories, employees will be required to be vaccinated against Covid-19. This is to ensure the safety and wellbeing of our people and customers. Please speak to us if you have any questions about this based on your individual circumstances.

Interested?

____________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

____________________________

Apply Now
  • Job Number: JR-10060976
  • Employment Type: Permanent Full Time
  • Location: NSW: 400 George St or Australia: Flexible
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 03/06/2022 11:59 PM AEST
  • Applications close in: 5 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Customer Service and Sales Consultant VIC - Melbourne & Surrounds

  • Job Number: JR-10066471
  • Employment Type: Casual
  • Location: VIC: Telstra Store South Melbourne, VIC: 246-260 Bourke St, VIC: Bayside SC Shop G84 28 Beach St, VIC: Chadstone Shopping Centre Shop B103 1341 Dandenong Rd, VIC: Greensborough Plaza Shop 258 259 25 Main St, VIC: Highpoint SC Shop 3052 200 Rosamond Rd, VIC: Telstra Shop Craigieburn, VIC: Telstra Shop Plenty Valley, VIC: Telstra Store Airport West, VIC: Telstra Store Altona Gate, VIC: Telstra Store Broadmeadows, VIC: Telstra Store Brunswick, VIC: Telstra Store Caroline Springs, VIC: Telstra Store Cranbourne, VIC: Telstra Store Dandenong, VIC: Telstra Store Eastland, VIC: Telstra Store Elizabeth St, VIC: Telstra Store Elsternwick, VIC: Telstra Store Forest Hill, VIC: Telstra Store Fountain Gate L1, VIC: Telstra Store Frankston, VIC: Telstra Store Hastings, VIC: Telstra Store Karingal, VIC: Telstra Store Malvern, VIC: Telstra Store Melton, VIC: Telstra Store Mornington, VIC: Telstra Store Northcote, VIC: Telstra Store Northland, VIC: Telstra Store Pakenham, VIC: Telstra Store Parkmore, VIC: Telstra Store Point Cook, VIC: Telstra Store Port Melbourne, , VIC: Telstra Store Rosebud, VIC: Telstra Store Stud Park, VIC: Telstra Store Sunbury, VIC: Telstra Store The Pines, VIC: Telstra Store Victoria Gardens, VIC: Telstra Store Watergardens, VIC: Telstra Store Waverley Gardens, VIC: The Glen SC Shop 261-263 235 Springvale Rd, VIC: TLS - VIC - BERWICK, VIC: TLS - VIC - BOX HILL, VIC: TLS - VIC - CAMBERWELL, VIC: TLS - VIC - CHIRNSIDE PARK, VIC: TLS - VIC - CRAIGIEBURN, VIC: TLS - VIC - EPPING, VIC: TLS - VIC - HAWTHORN, VIC: TLS - VIC - PLENTY VALLEY, VIC: Wantirna South, VIC: Westfield Doncaster Shop G059 619 Doncaster Rd, VIC: Westfield Fountain Gate Shop 1109 352 Princes Hwy, VIC: Westfield Fountain Gate Shop 2133 352 Princes Hwy or VIC: Westfield Southland Shop 3055-3056 1239 Nepean Hwy
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 26/06/2022 11:59 PM AEST
  • Applications close in: 28 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter. 

About the Role 

Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you! 

Duties 

  • Provide quality customer service to all customers 
  • Maximize sales by providing the latest product and service information to our customers. 
  • Achieve sales and performance targets 
  • Ensure store presentation is in line with retail shop standards 

 
Skills and experience 

  • Experience in a customer-facing role 
  • Proven record of delivering great customer experiences 
  • Ability to solve complex problems 
  • Effective communication skills 
  • The ability to speak fluently in another language is highly advantageous! 

Benefits 

  • Variety of flexible working arrangements available including casual, part-time, or full-time positions depending on your needs 
  • Fantastic career growth prospects 
  • Ongoing Product Training & Development 
  • In-Store Mentor and Support 
  • A highly rewarding sales environment 
  • Corporate discounts and benefits 

How to Apply 
 
Click APPLY to submit your application, detailing which location you would like to apply for.
 
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue. 

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible. 

We are currently hiring at the following stores in Melbourne and surrounding suburbs: 

  • Telstra Store Altona Gate - Shop 1,124 - 134 Millers Road, Altona North VIC 3025
  • Telstra Store Broadmeadows - Broadmeadows Central, Shop 120/1099 Pascoe Vale Rd, Broadmeadows VIC 3047
  • Telstra Store Brunswick - Shop i1 Barkly Square Shopping Centre, 90-106 Sydney Road, Brunswick VIC 3056
  • Telstra Store Chadstone - Shop B103 Chadstone Shopping Centre 1341 Dandenong Road, Chadstone VIC 3148
  • Telstra Store Doncaster - Shop G059 Westfield Doncaster 619 Doncaster Road, Doncaster VIC 3108
  • Telstra Store Eastland - Shop 1019, Level 1 Eastland Shopping Centre 171-175 Maroondah Hwy, Ringwood VIC 3134
  • Telstra Store Elizabeth Street - Shop S006, 156 Elizabeth Street, Melbourne VIC 3000
  • Telstra Store Epping - Shop 34, Epping Plaza, Cnr Cooper and High St, Epping VIC 3076
  • Telstra Store Forest Hill - Shop T109, Forest Hill Shopping Centre, 270 Canterbury Road, Forest Hill VIC 3131
  • Telstra Store Frankston - Shop G84 Bayside Shopping Centre 28 Beach Street, Frankston VIC 3199
  • Telstra Store Greensborough - Shop 258/259, Greensborough Plaza. 25 Main Street, Greensborough VIC 3088
  • Telstra Store Hawthorn - 698 Glenferrie Rd, Hawthorn VIC 3122
  • Telstra Store Karingal - 330 Cranbourne Road Shop S012 Karingal Hub Shopping Centre, Frankston VIC 3199
  • Telstra Store Knox - Shop 2125 Knox City Shppng Ctr Cnr Burwood Hwy & Stud Rd, Wantirna South VIC 3152
  • Telstra Store Malvern - Shop 14, Malvern Central Shopping Centre, 110-122 Wattletree Road, Armadale VIC 3143
  • Telstra Store Melbourne Discovery - Corner Bourke & Swanston St , 246-260 Bourke Street, Melbourne VIC 3000
  • Telstra Store Plenty Valley - Shop 120 Westfield Plenty Valley, Mill Park VIC
  • Telstra Store Point Cook - Shop 333 Point Cook Town Centre, Point Cook VIC 3030
  • Telstra Store Port Melbourne - Shop 1, 188 Bay Street (Opposite the Bank of Melbourne), Port Melbourne VIC 3207
  • Telstra Store Sunbury - Shop T27, Sunbury Square Shopping Centre 2-28 Evans Street, Sunbury VIC 3429
  • Telstra Store The Pines - 181 Reynolds Rd, Doncaster East VIC 3109
  • Telstra Store Victoria Gardens - Shop SP001, Victoria Gardens, Cnr Victoria St & Burnley St, Richmond VIC 3121
  • Telstra Store Watergardens - Watergardens Town Centre, Shop 148 Melton Hwy, Taylors Lakes VIC 3038
  • Telstra Store Waverley Gardens - 271 Police Road Shop 23 Waverley Gardens Shopping Centre, Mulgrave VIC 3170

Additional Details 

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances. 

We work flexibly at Telstra to ensure everyone can participate. Talk to us about how this job could be flexible for you. 

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who may be living with a disability.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive. 

Apply Now
  • Job Number: JR-10066471
  • Employment Type: Casual
  • Location: VIC: Telstra Store South Melbourne, VIC: 246-260 Bourke St, VIC: Bayside SC Shop G84 28 Beach St, VIC: Chadstone Shopping Centre Shop B103 1341 Dandenong Rd, VIC: Greensborough Plaza Shop 258 259 25 Main St, VIC: Highpoint SC Shop 3052 200 Rosamond Rd, VIC: Telstra Shop Craigieburn, VIC: Telstra Shop Plenty Valley, VIC: Telstra Store Airport West, VIC: Telstra Store Altona Gate, VIC: Telstra Store Broadmeadows, VIC: Telstra Store Brunswick, VIC: Telstra Store Caroline Springs, VIC: Telstra Store Cranbourne, VIC: Telstra Store Dandenong, VIC: Telstra Store Eastland, VIC: Telstra Store Elizabeth St, VIC: Telstra Store Elsternwick, VIC: Telstra Store Forest Hill, VIC: Telstra Store Fountain Gate L1, VIC: Telstra Store Frankston, VIC: Telstra Store Hastings, VIC: Telstra Store Karingal, VIC: Telstra Store Malvern, VIC: Telstra Store Melton, VIC: Telstra Store Mornington, VIC: Telstra Store Northcote, VIC: Telstra Store Northland, VIC: Telstra Store Pakenham, VIC: Telstra Store Parkmore, VIC: Telstra Store Point Cook, VIC: Telstra Store Port Melbourne, , VIC: Telstra Store Rosebud, VIC: Telstra Store Stud Park, VIC: Telstra Store Sunbury, VIC: Telstra Store The Pines, VIC: Telstra Store Victoria Gardens, VIC: Telstra Store Watergardens, VIC: Telstra Store Waverley Gardens, VIC: The Glen SC Shop 261-263 235 Springvale Rd, VIC: TLS - VIC - BERWICK, VIC: TLS - VIC - BOX HILL, VIC: TLS - VIC - CAMBERWELL, VIC: TLS - VIC - CHIRNSIDE PARK, VIC: TLS - VIC - CRAIGIEBURN, VIC: TLS - VIC - EPPING, VIC: TLS - VIC - HAWTHORN, VIC: TLS - VIC - PLENTY VALLEY, VIC: Wantirna South, VIC: Westfield Doncaster Shop G059 619 Doncaster Rd, VIC: Westfield Fountain Gate Shop 1109 352 Princes Hwy, VIC: Westfield Fountain Gate Shop 2133 352 Princes Hwy or VIC: Westfield Southland Shop 3055-3056 1239 Nepean Hwy
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 26/06/2022 11:59 PM AEST
  • Applications close in: 28 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Customer Service and Sales Consultant VIC - Regional

  • Job Number: JR-10066509
  • Employment Type: Casual
  • Location: VIC: 110-116 Koroit St, NSW: Broken Hill, NSW: Telstra Store Albury, , , , , , , , , , , , , , , , , , , , , or
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 26/06/2022 11:59 PM AEST
  • Applications close in: 28 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter. 

About the Role 

Are you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you! 

Duties 

  • Provide quality customer service to all customers 
  • Maximize sales by providing the latest product and service information to our customers. 
  • Achieve sales and performance targets 
  • Ensure store presentation is in line with retail shop standards 

 
Skills and experience 

  • Experience in a customer-facing role 
  • Proven record of delivering great customer experiences 
  • Ability to solve complex problems 
  • Effective communication skills 
  • The ability to speak fluently in another language is highly advantageous! 

Benefits 

  • Variety of flexible working arrangements available including casual, part-time, or full-time positions depending on your needs 
  • Fantastic career growth prospects 
  • Ongoing Product Training & Development 
  • In-Store Mentor and Support 
  • A highly rewarding sales environment 
  • Corporate discounts and benefits 

How to Apply 
 
Click APPLY to submit your application, detailing which location you would like to apply for.
 
Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue. 

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible. 

We are currently hiring across Victoria at the following stores: 

  • Telstra Store Albury – 469 Dean Street, Albury NSW 2640
  • Telstra Store Ararat - 108 Barkly St, Ararat VIC 3377
  • Telstra Store Bendigo - Cnr Mitchell and, Hargreaves St, Bendigo VIC 3550
  • Telstra Store Bendigo Lansell Plaza - Shop 25 Centro Lansell Plaza Shopping Centre, 267 High Street, Kangaroo Flat VIC 3555
  • Telstra Store Bendigo Marketplace - Shop G46-G47 Bendigo Market Place, Bendigo VIC 3550
  • Telstra Store Broken Hill - 370 Argent St, Broken Hill NSW 2880
  • Telstra Store Colac - 197 Murray St, Colac VIC 3250
    Telstra Store Geelong - 165 Moorabool Street, Geelong VIC 3220
  • Telstra Store Gisborne - Shop 7/29 Hamilton St, Gisborne VIC 3437
  • Telstra Store Hamilton - Shop 12, The Hub Shopping Centre, 138-143 Gray Street, Hamilton VIC 3300
  • Telstra Store Horsham - 72-74 Firebrace Street, Horsham VIC 3400
  • Telstra Store Leopold - Shop 37, Gateway Plaza, Leopold VIC 3224
  • Telstra Store Mildura - Shop T07, Mildura Central, Fifteenth Street & Deakin Avenue, Mildura VIC 3500
  • Telstra Store Mornington - 78 Barkly Street SP023 Mornington Central Shopping Centre, Mornington VIC 3931
  • Telstra Store Swan Hill - 205-207 Campbell Street, Swan Hill VIC 3585
  • Telstra Store Warrnambool - 177 Koroit St, Warrnambool VIC 3280
  • Telstra Store Warrnambool Gateway Plaza - Shop 1029, 154 Raglan Parade, Warrnambool VIC 3280
  • Telstra Store Waurn Ponds - Shop 923-924, Waurn Ponds Shopping Centre, 173-179 Pioneer Road, Grovedale VIC 3216
  • Telstra Store Wendouree - Shop 71 Stockland Shopping Centre Wendouree Corner Norman and Gillies Street, Wendouree VIC 3355
  • Telstra Store Wodonga - Shop 6, Wodonga Place. Wodonga VIC 3690

Additional Details 

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your circumstances. 

We work flexibly at Telstra to ensure everyone can participate. Talk to us about how this job could be flexible for you. 

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who may be living with a disability.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive. 

Apply Now
  • Job Number: JR-10066509
  • Employment Type: Casual
  • Location: VIC: 110-116 Koroit St, NSW: Broken Hill, NSW: Telstra Store Albury, , , , , , , , , , , , , , , , , , , , , or
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 26/06/2022 11:59 PM AEST
  • Applications close in: 28 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Full Time Customer Service & Sales Consultant BENDIGO LANSELL PLAZA / BENDIGO MARKETPLACE

  • Job Number: JR-10068749
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne or VIC: Bendigo
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 25/06/2022 11:59 PM AEST
  • Applications close in: 27 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Some of the specifics

  • Telstra Store Bendigo Lansell Plaza - Shop 25 Centro Lansell Plaza Shopping Centre, 267 High Street, Kangaroo Flat VIC 3555

  • Store Hours: Monday to Friday 9:00am – 5:00pm, Saturday 9:00am – 3:00pm, Sunday CLOSED

  • Multiple Full Time Positions Available

  • Telstra Store Bendigo Marketplace - Shop G46-G47 Bendigo Market Place, Bendigo VIC 3550

  • Store Hours: Monday to Friday 9:00am – 5:30pm, Saturday 9:00am – 4:00pm, Sunday 10:00am - 3:00pm

  • Multiple Full Time Positions Available

Duties

  • Provide quality customer service to all customers

  • Maximise sales by providing latest product and service information to our customers.

  • Achieve sales and performance targets

  • Ensure store presentation is in line with retail shop standards


Skills and experience

  • Experience in a customer facing role

  • Proven record of delivering great customer experiences

  • Ability to solve complex problems

  • Effective communication skills

  • Previous experience in a customer facing environment is highly advantageous!

Benefits

  • Fantastic career growth prospects

  • Ongoing Product Training & Development

  • In Store Mentor and Support

  • Highly rewarding sales environment

  • Corporate discounts and benefits

How to apply

Click APPLY to submit your application, detailing which location you would like to apply for.

Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.
 

Additional Details

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10068749
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne or VIC: Bendigo
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 25/06/2022 11:59 PM AEST
  • Applications close in: 27 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Part Time Customer Service & Sales Consultant BENDIGO LANSELL PLAZA / BENDIGO MARKETPLACE

  • Job Number: JR-10068750
  • Employment Type: Permanent Part Time
  • Location: VIC: Melbourne or VIC: Bendigo
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 25/06/2022 11:59 PM AEST
  • Applications close in: 27 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Some of the specifics

  • Telstra Store Bendigo Lansell Plaza - Shop 25 Centro Lansell Plaza Shopping Centre, 267 High Street, Kangaroo Flat VIC 3555

  • Store Hours: Monday to Friday 9:00am – 5:00pm, Saturday 9:00am – 3:00pm, Sunday CLOSED

  • Multiple Part Time Positions Available

  • Telstra Store Bendigo Marketplace - Shop G46-G47 Bendigo Market Place, Bendigo VIC 3550

  • Store Hours: Monday to Friday 9:00am – 5:30pm, Saturday 9:00am – 4:00pm, Sunday 10:00am - 3:00pm

  • Multiple Part Time Positions Available

Duties

  • Provide quality customer service to all customers

  • Maximise sales by providing latest product and service information to our customers.

  • Achieve sales and performance targets

  • Ensure store presentation is in line with retail shop standards


Skills and experience

  • Experience in a customer facing role

  • Proven record of delivering great customer experiences

  • Ability to solve complex problems

  • Effective communication skills

  • Previous experience in a customer facing environment is highly advantageous!

Benefits

  • Fantastic career growth prospects

  • Ongoing Product Training & Development

  • In Store Mentor and Support

  • Highly rewarding sales environment

  • Corporate discounts and benefits

How to apply

Click APPLY to submit your application, detailing which location you would like to apply for.

Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.
 

Additional Details

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10068750
  • Employment Type: Permanent Part Time
  • Location: VIC: Melbourne or VIC: Bendigo
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 25/06/2022 11:59 PM AEST
  • Applications close in: 27 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Casual Customer Service and Sales Consultant REDBANK

  • Job Number: JR-10069787
  • Employment Type: Casual
  • Location: QLD: Telstra Store Redbank
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 03/06/2022 11:59 PM AEST
  • Applications close in: 5 days time

Connect with Telstra

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our vision to create a brilliantly connected future for everyone.

About the role

Working as part of our Redbank store team, you will be the face and voice of Telstra! Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go – it’s a job with plenty of challenge and variety to keep things interesting.

Some of the specifics

  • Telstra Store in Redbank: Redbank Plaza, Shop 3348/1 Collingwood Dr, Redbank QLD 4301, Australia
  • Multiple Casual Positions Available
  • Store Hours: Monday to Wednesday 8.30am - 6.00pm, Thursday 9.00am - 9.00pm, Friday 8.30am - 6.00pm, Saturday 8.30am - 5.30pm, Sunday 10.00am - 3.00pm
  • Must have seven (7) day availability

What you’ll bring

To do well in joining our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.

You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs!

No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need. And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.

Sounds like you?

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

Additional Note:

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive

Apply Now
  • Job Number: JR-10069787
  • Employment Type: Casual
  • Location: QLD: Telstra Store Redbank
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 03/06/2022 11:59 PM AEST
  • Applications close in: 5 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Licence & Regulatory Performance Reporting Specialist

  • Job Number: JR-10070330
  • Employment Type: Fixed Term Full Time
  • Location: Australia: Flexible
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 03/06/2022 11:59 PM AEST
  • Applications close in: 5 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. And this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter.

We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive – wherever in Australia that may be. #WFH #Remote #Flexibility

About the team

Our Transformation, Communications, & People function is responsible for building the kind of talent, leadership and environment that can take a successful Australian icon into an even more successful future.

You’ll play a key role in driving our strategy to become the world-class, high performance and customer-focused organisation we need to be in the face of massive change in our industry. 

The role with us

  • As Licence & Regulatory Performance Reporting Specialist, you are an important contributor in in providing business insights through analysing, forecasting, reporting and monitoring our business and commercial information, that support the identification of business improvement programs.
  • You thrive on providing the data, analysis and insights for critical decision-making purposes that support Telstra in reaching our strategic objectives as an organisation.
  • Note: this is a 12-month fixed term contract role – flexible for full-time OR part-time

Key responsibilities

  • Take ownership for developing unique business insights by analysing and forecasting business information and applying your knowledge of business processes and systems to support evolving organisational objectives.
  • Actively contributes/provides input into the delivery of performance improvement planning and activities (customer experience, realising operational efficiencies etc) including supporting the design, development, and deployment of business improvement solutions.
  • Apply breadth of knowledge and experience within the business performance and insights to develop tracking and reporting frameworks and generate recommendations which achieve business and customer outcomes.
  • Identify and escalate any risks, issues and/or opportunities within business performance, and seek out input from others to solve complex business performance problems.
  • Authentically collaborate with stakeholders to scope business improvement opportunities and provide recommendations for consideration that achieve business and customer outcomes, linked to clear financial data, performance, and business levers.
  • Participate in continuous improvement, transformation, and efficiency initiatives by generating business performance insights and preparing performance data that inform recommendations and improvement plans for Telstra.

About you

To be successful in the role, you'll bring skills and experience in:

  • Understanding of license and regulatory performance metrics
  • Background in data analytics and reporting (business intelligence and trends analysis)
  • Insights generation and metrics governance
  • Strong stakeholder management – strategic influencing
  • Proven experience in driving strategic value to improvement performance

Highly desirable qualification(s):

  • Data modelling experience
  • Background in PowerBI and/or Tableau

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

___________________________

Apply Now
  • Job Number: JR-10070330
  • Employment Type: Fixed Term Full Time
  • Location: Australia: Flexible
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 03/06/2022 11:59 PM AEST
  • Applications close in: 5 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Systems Specialist

  • Job Number: JR-10071094
  • Employment Type: Permanent Full Time
  • Location: Australia: Flexible
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 03/06/2022 11:59 PM AEST
  • Applications close in: 5 days time

We're on a mission to redesign the way we all connect, and fundamentally change the nature of telecommunication products and services in Australia, and across the region.

The work we do empowers the lives of millions of people around the world. Together, we're creating a bold, new Telstra that will continue to lead the market both now and into the future. At Telstra, what you do matters.


Our Global Business Services (GBS) function brings together and radically simplifies customer service operations and internal support services. We enable innovation, both for our consolidated function as well as for other areas of Telstra.    Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

About the Role

The  Systems  Specialist  is  the  subject  matter  expert  and  principal  practitioner  responsible  for  leading  the analysis, design, development and deployment of a specific system. As  a  Systems  Specialist,  you  thrive  on  identifying  areas  of  improvement  and  will  play  a  pivotal  role  in generating ideas to address customer needs and continuously deliver quality products and infrastructure to defined service level standards. You  enjoy  working  in  a  collaborative  environment  and  will  work  closely  with  customers,  vendors  and technology teams to preserve a timely, cost-effective and fit for purpose maintenance strategy.

Key responsibilities include:

  • Translate customer (internal, external or regulatory) needs and requirements, using technical principles into realisable products, services, or systems in a timely, quality and cost-effective way to ensure operational capability to deliver customer service
  • Assess capability of vendor solutions and offerings to meet business requirements and manage vendor technology delivery
  • Make system investment and business asset recommendations and assessments based on extensive knowledge of new and emerging technologies
  • Ensure system solutions are integrated with Telstra’s activation, assurance and billing processes, and meet operational requirements
  • Govern all changes to the system product(s) which includes reviewing and providing endorsement of any changes, ensuring that changes are in line with the product purpose and vision

To be successful in this role, you must have:

  • High knowledge of Field Service Management systems or equivalent (e.g. Workforce Management Systems) is essential
  • High Web Developer using C# and Javascript experience essential
  • High Experience developing API and microservices essential
  • Moderate Artificial Intelligence experience using Python, R highly preferred
  • Moderate experience with Robotic Process Automation using BluePrism and PowerAutomate
  • Moderate Database and SQL preferably Microsoft, Oracle, Postgres
  • System Testing & Deployment experience
  • ITIL Fundamental, Agile / Dev Ops Certifications and Jira experience highly desirable
  • Strengths continual development
  • Demonstrated capability of leading in a virtual team environment
  • Android Developer experience desirable

We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive – wherever in Australia that may be. #WFH #Remote #Flexibility

If you've got a passion to innovate, succeed as part of a great team, and looking for the next step in your career, we'd welcome you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10071094
  • Employment Type: Permanent Full Time
  • Location: Australia: Flexible
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 03/06/2022 11:59 PM AEST
  • Applications close in: 5 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Casual Customer Service & Sales Consultant GISBORNE

  • Job Number: JR-10071307
  • Employment Type: Casual
  • Location: VIC: Melbourne
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 25/06/2022 11:59 PM AEST
  • Applications close in: 27 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Some of the specifics

  • Telstra Store Gisborne - Shop 7, 29 Hamilton Street, Gisborne VIC 3437

  • Casual Position Available

  • Store Hours: Monday to Friday 9:00am – 5:30pm, Saturday 9:00am – 5:00pm, Sunday CLOSED

Duties

  • Provide quality customer service to all customers

  • Maximise sales by providing latest product and service information to our customers.

  • Achieve sales and performance targets

  • Ensure store presentation is in line with retail shop standards


Skills and experience

  • Experience in a customer facing role

  • Proven record of delivering great customer experiences

  • Ability to solve complex problems

  • Effective communication skills

  • Previous experience in a customer facing environment is highly advantageous!

Benefits

  • Fantastic career growth prospects

  • Ongoing Product Training & Development

  • In Store Mentor and Support

  • Highly rewarding sales environment

  • Corporate discounts and benefits

How to apply

Click APPLY to submit your application, detailing which location you would like to apply for.

Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.
 

Additional Details

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10071307
  • Employment Type: Casual
  • Location: VIC: Melbourne
  • Opening date: 27/05/2022 12:00 AM AEST
  • Closing date: 25/06/2022 11:59 PM AEST
  • Applications close in: 27 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Channel Partner-Senior Specialist

  • Job Number: JR-10071277
  • Employment Type: Permanent Full Time
  • Location: Australia: Flexible
  • Opening date: 26/05/2022 12:00 AM AEST
  • Closing date: 09/06/2022 11:59 PM AEST
  • Applications close in: 11 days time

We’re all about helping our customers connect: faster, better, and smarter. And that’s where you come in, to help us realise our vision to create a brilliant, connected future for everyone! 

You will never lose sight of one fact: maintaining world-class sales and service is crucial to your success. That’s a philosophy you’ll share with your customers. You’re focused on creating solutions that have an incredible impact for our customers.        

    

As the Retail Area Manager for South West Regional Victoria, you will be overseeing Telstra Retail presence in Warrnambool, Horsham, Ararat, Hamilton & Mt Gambier (in SA). You will supervise with a clear, engaging and aspirational vision for your area and develop strategies that enables multiple stores in your area to achieve performance targets, maximises sales and service opportunities and drive new business. To be successful in this role, you will be required to live within the region, ensuring you can provide the high-quality service that is synonymous to Telstra. 

 

You will have a valid Australian driver license and access to own car to enable you to visit the retail stores in your portfolio area. It is a full-time permanent role with flexibility in hours and you will need to be available to take adhoc calls on weekends due to the business operations. 

 

Key responsibilities: 

 

Strategic Leadership 

  • Develop and deliver business plan initiatives to meet and achieve targets for each half of the financial year. 

  • Manage and monitor growth, sales, expenses, inventory, and results, identify and address any performance gaps, and report on store performance in line with the established reporting cadence 

  • Manage profitability and contribution against budget at both a store and area level, proactively identifying and addressing any gaps. 

 

Operational 

  • Monitor and investigate compliance against central operating standards and processes, conduct regular audits, and manage performance to drive consistency and improve operational excellence. 

  • Drive the effective implementation of the agreed customer sales model along with other Telstra Retail wide change/launch activities. 

  • Be in control of and resolve complex conduct-related investigations (e.g. bullying and harassment; whistle blower complaints; workers compensation, etc.) 

  • Maintain a visitation schedule that enables you to spend the majority of your time in stores, focusing on people development, store performance and compliance, and Doing Good Business Responsibly. 

 

Market leadership 

  • Drive market administration including Out of Lease Line activity, local community engagement, media and marketing, win back and other specific campaign targets 

  • Support national marketing campaigns at local level, using your understanding of the local market to plan and execute variations (e.g. store design and visual merchandising) that maximise performance. 

  • Build local relationships and involvement as required to become embedded in local communities and support brand engagement activities. 

 

People Management 

  • Guide, coach and mentor your Store Managers on innovative, best practice methods to improve sales performance and drive profit while meeting customer needs. 

  • Promote staff development through training, cross-training, and ongoing career planning, including ongoing sales and product service training to meet business and customer needs. 

  • Recruit store managers, and support them in undertaking their own recruitment activity, to attract the right talent and maintain the right workforce mix. 

 

Skills and Experience 

  • You must reside within the region 

  • Extensive People Leadership Experience in managing retail sales teams for multiple sites 

  • Strong stakeholder engagement skills 

  • Ability to filter and prioritize information received from the senior management team and deliver the information to teams clearly 

  • Strong business planning and business partnering skills 

  • Demonstrated experience with managing complex matters and delivering effective outcomes 

  • Strong sense of self awareness and mature resilience skills 

  • Ability to identify business problems and translate them into solutions to improve the customer experience, productivity etc. 

  • Team orientated with strong interpersonal skills 

 

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances. 

 

If you can help us add a positive impact to every Telstra customer’s experience, enjoy collaborating with different people and can handle problems in any form, we'd love to hear from you. Apply today! 

Apply Now
  • Job Number: JR-10071277
  • Employment Type: Permanent Full Time
  • Location: Australia: Flexible
  • Opening date: 26/05/2022 12:00 AM AEST
  • Closing date: 09/06/2022 11:59 PM AEST
  • Applications close in: 11 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.
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