World-class organisations are driven by a strong sense of purpose, and our purpose is to create a brilliant connected future for everyone! Our ambition is to enrich lives and power commerce. It's why we're constantly finding new and better ways to serve
Being part of Networks and IT means you will be part of a team that focuses on extending our network superiority to enable the continued execution of our digital strategy. You will be working with world-leading technology and change the way we do IT to ensure business needs drive priorities and accelerate the delivery of our digitisation programme.
A job at Telstra is like no other you've had. You'll be challenged, you’ll be inspired and you'll be proud. Because whatever your job is here, you'll always be part of something bigger.
If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – this could be the role for you!
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex
First Peoples First
At Belong we are committed to Acknowledging the First Nations Peoples of Australia, as Traditional Owners and Custodians of the land and waters. Australia’s First Peoples are the oldest continuous culture on the planet. We humbly pay respects to their Elders past and present.
How do we Belong?
Belong started in October 2013 with the purpose of helping Australians to get great value home broadband and – since October 2017 – great value mobile plans. While connectivity services should be boring, it is an essential service in modern life, and it causes grief when it doesn’t work or when customers feel like they are being ripped off. So we try to keep things simple, give customers choice and control, and take responsibility when things goes wrong.
How will you Belong?
Together we’re different. We don’t have to be the same to Belong.
The battle for talent is intense, and we are acutely aware that good people have many options. Our success depends heavily on building a high quality team, and we are grateful that you are considering taking a chance on us.
We are building a community of people who are encouraged to bring their whole selves to work. In a market characterised by brutal levels of competitive intensity, sameness is the enemy, and difference is a source of competitive advantage. We don’t want you to join just to “fit in”, we want to you to bring your magnificent weirdness to work and Belong. One of the reasons we are interested in you is because we are excited by the impact you might have on our culture.
Hopefully, this celebration of difference enhances our ability to understand customers, and to obsess about their struggles and aspirations. When we get it right (it doesn’t always happen but we try), this understanding helps us to develop breakthroughs in product, service and strategy; breakthroughs that make a difference for customers and for our business.
While some effort has been poured into writing this Success Profile, we also acknowledge that it will get chucked in the bottom drawer on day one. That’s because you know that hubris is the enemy, you agree that “ownership” of functions is meaningless in the modern world, and you share our passion for hustle, having a go, curiosity, relentless cooperation, and helping everyone in the team to win … for our people and for our customers.
What’s this role?
To support our rapid growth, improve our speed to market, deliver data-driven, automated and customer centric experiences, we are looking for a digital content writer to play a key role in our growing digital team. You'll help drive content as a discipline at Belong and create a positive impact on our customer experience by creating products and services that people love.
What will be your purpose?
• Advocate for content-led design, helping the digital team to develop a productive process• Be responsible for the Product Language Guide and document content decisions• Manage the development of a company-wide knowledge resourceCombine user insights and business priorities to create inclusive and accessible content for UI, support pages, and product documentation• Contribute to a consistent content experience across Belong’s digital products, customer communications and agent conversations• Be an advocate for the brand voice• Identify content optimisation opportunities• Contribute and help to govern the Digital Content Principles• Make sure that content is properly represented within the design system• Help to localize and personalize content to make it more meaningful for users
• Help to evolve the content discipline, pulling in state-of-the-art methods from external and internal expertise.• Share knowledge and help the team to upskill in content design
What will you bring?
Interactions and behaviours
· Challenges the norm
· Approaches solutions with an open mind
· Customer focus
· Loves getting involved in other domains and supporting them with good insights
· Communicate, communicate, communicate! The good, the bad and the ugly. Always give it and receive it with the best intent of getting the right outcome for our customers, employees & partners.
· Never walk past a problem – be it a code error, a fire hazard or a messy kitchen – raise it, fix it, own it, and encourage your colleagues to do the same.
How you will be measured?
We are all measured on the same three things:
If this role sounds like you Apply Now,
Digital Content Writer - Final.docx
At Telstra, we have a clear purpose: to create a brilliant connected future for everyone. We know that it's a future that won't happen on its own. It has to be delivered — and only Telstra can bring together all the parts to create it. And, this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter
In Legal & Corporate Affairs, we engage with our external stakeholders to support the business and sustain our reputation including relationships with government, regulators and media; and manage legal advice and employee communications.
The purpose of the role is to provide regulatory advice and services that support the achievement of Telstra's regulatory strategy. Assist in advising business units and groups on regulatory developments.
The Regulatory Specialist role underpins business strategy by providing credible, evidence-based advice that aims to minimise the risk of regulatory intervention. In this role, you will provide regulatory advice and services that support the achievement of Telstra's regulatory strategy. You will also assist in advising business units and groups on regulatory developments.
Key Decision Rights:
To be successful in the role, you will have:
As Telstra evolves, so will you. Here you’ll work on great things that matter. It’s stimulating, varied and challenging – it’s work you can be proud of.
If this role sounds like you, then we would love to hear from you to discuss this great opportunity.
Together we’re different. We don’t have to be the same to Belong.
We are building a community of people who are encouraged to bring their whole selves to work. In a market characterised by brutal levels of competitive intensity, sameness is the enemy, and difference is a source of competitive advantage. We don’t want you to join just to “fit in”, we want to you to bring your magnificent weirdness to work and Belong.
One of the reasons we are interested in you is because we are excited by the impact you might have on our culture.
About the opportunity
We're on the hunt for an extraordinary creative individual that thrives on everything to do with customer service and social media! We want to hear from social media junkies who know all the ins and outs of Facebook, Twitter and Instagram and how to deliver fab customer service through social media platforms.
Whilse your passion may be to help us optimise our engagement with our followers, you'll also be just as passionate about helping us win, retain, and grow our customer base with our simple modular plans, a ‘whole of customer’ approach, strong brand and local market execution and effortless customer experiences that are digitally led.
In addition to using your creative skills like copywriting or your flare for graphic design and making everything look flash and sparkly, you'll also be a courageous, fun-loving people leader ready to bring on board a great team with the freedom to share your ideas and help design the social experience for our community. You’ll work closely with the rest of the social team and be encouraged to get involved with other content and marketing activities.
As the Social Media Specialist Lead, you'll be:
Not only will you be rewarded with a competitive salary package, but there are a range of lifestyle products and services that you can access, including options to purchase additional leave, volunteer leave and the list goes on. And, in case you hadn't heard, we champion flexibility and flexible working in all our roles.
If you can help us add a positive impact to every Telstra customer’s experience, enjoy collaborating with different people and can handle challenge in any form, we'd love to hear from you.
Drive IoT Product and Technical features through development to deployment. Drive best customer experience by developing features for product development/improvement. Once established, drive the features to create user stories, integration, testing and deployment.
Steer product development- IoT Software Devops solutions in a Continuous Integration, Continuous Delivery (CICD) development model using software engineering best practices and capabilities
You will need to have a deep understanding of how IOT products work, the technologies used in IOT devices such as Bluetooth, wifi, LTE, zigbee etc. You will need to keep up to date with latest technologies. Especially in the mobile space covering iOS, android and firmwares. Annual Salary approx. - $94,000 - $98,000.
Timely delivery of solutions to support new products being brought to market.
Monitor effectiveness of operating arrangements for services and make technology adjustments where necessary and justifiable.
Review application requirements, including functional, security, integration, performance, quality, and operations requirements.
Qualifications and Experience required:
At Telstra, we believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, every day.
We're working hard to become a world-class technology & service organisation. With that in mind our Global Business Services (GBS) function are responsible for bringing together & radically simplifying internal support services. Within GBS our newly created People Services Learning Group are transforming our organisation’s experience of learning – with digitisation as a key strategic focus for FY20.
Our vision to be recognised in the industry as a leader will be driven by a highly performing learning function that will design & deploy initiatives to lift defined capabilities across the enterprise. As a Learning Content Specialist you’ll be instrumental in assisting us to deliver this strategy by creating & curating world-class learning content. Working in close partnership with Learning Consultants & other GBS Learning teams, you’ll contribute to the design & development of content-based curricula used in online training, Instructor Led Training (ILT) & Blended learning such as: eLearning courses, trainer guides, employee handbooks, training publications, classroom exercises, video scripts & training aides.
As the Learning Content Specialist you’ll...
To be successful in the role, you'll have…
It’s no secret we’ll expect a lot from you. But like any good relationship, we give a lot back. Like a commitment to work-life flexibility & generous discounts & benefits. What you’ll probably appreciate the most is the amazingly diverse & talented group of colleagues you'll work with, & together achieve great things.
If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers & employees - this could be the role for you!
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex"
Our vision to be recognised in the industry as a leader will be driven by a highly performing learning function that will design & deploy initiatives to lift defined capabilities across the enterprise. As a Learning Delivery Specialist you’ll be instrumental in assisting us with this strategy via the delivery of Learning within Australia & Virtual training globally. Working in close partnership with Learning Consultants & other GBS Learning teams, you’ll support the deployment & facilitation of broad & varied learning content. Ideally this role will be based in either Brisbane or Sydney.
As the Learning Delivery Specialist you’ll...
We're an iconic Australian, with a proud past and an even more exciting future, as we transform to become a leading innovator in tech and telco of the future - to help our customers, employees and the communities we work in to thrive in a connected world.
About the role
The Digital Systems snr specialist (design) creates, guides and shapes the Design language and Digital System across Digitals assets.
They create and oversee the direction for the digital assets and the patterns, with specific attention to both upstream and downstream activities including Brand influences, visions and strategies, and accessibility on behalf of Telstra working in partnership with IT.
Demonstrates ownership of business and customer outcomes, that are workable and successful
It's no secret we expect a lot from you. In return, we offer ongoing training and support to help you develop and grow your own career, while helping us to achieve our strategic goals. Also, being part of our Telstra team, you'll enjoy access to some great rewards and benefits!
At Telstra, we have a clear purpose: to create a brilliant connected future for everyone. We know that it's a future that won't happen on its own. It has to be delivered — and only Telstra can bring together all the parts to create it. And, this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter.
The purpose of this role is to manage Telstra’s internal and external engagement on telecommunications consumer regulation and enforcement, and regional telecommunications policy and regulation. Ability to think strategically and lead constructive and effective engagement with senior internal stakeholders and external stakeholders including the ACMA, Department of Communications, ACCC, ACCAN, nbn co and others in a range of contexts including Communications Alliance.
So, what are we looking for?
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex
To meet our vision, to be a world class technology company that empowers people to connect, Telstra must create better ways to empower everyone to thrive in a connected world. Part of that means we need to give our employees great experiences throughout their career at Telstra. One of the ways that we can achieve this is through providing a seamless journey when employees seek to express interest in a role and participate in the selection process.
Creating a world-class talent acquisition function that attracts the best talent, enhances business performance and delivers an outstanding service experience.
As a TA Delivery Consultant, you will support the Talent Acquisition Partner teams across various aspects of the end to end recruitment process, focussing on delivering best practice outcomes on strategic sourcing, attracting and placing the best talent to shape the evolving culture of Telstra.
Key responsibilities include:
To be successful in this role, you must have:
To know more about the role, please see success profile:
GBS_People Services_TA Delivery Recruitment Consultant_Success Profile.pdf
A job at Telstra is like no other you've had. You'll be challenged, you’ll be inspired and you'll be proud. Because whatever your job is here, you'll always be part of something bigger.If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – this could be the role for you!