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We’ve got opportunities in software and network engineering to marketing, big data to customer champions, cyber security to product and service design - and just about everything in between. Find your future career with us.

We're committed to attracting the best talent to Telstra, and that means embracing individual differences and all abilities. If you require any adjustments or accessibility support during our recruitment process, click here.
 



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Customer Sales and Service Consultant - Western Australia

  • Job Number: JR-10031292
  • Employment Type: Casual
  • Location: WA: Perth, WA: 667 Hay St, WA: 667-669 Hay St, WA: 863 Hay St, WA: Garden City SC Shop 23 125 Riseley St, WA: Karrinyup SC Shop G77 200 Karrinyup Rd, WA: Telstra Store Carousel, WA: Telstra Store Joondalup, WA: Telstra Store Morley, WA: Telstra Store Perth Shop 2 140 William St, WA: Terrace Claremont Quarter Shop T150 9 Bay View Tce or WA: Whitfords City SC 248 Cnr Whitfords Ave and Marmion Ave
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 30/05/2021 11:59 PM AEST
  • Applications close in: 13 days time

Expression of Interest - Customer Service & Sales Consultant 

Do you have a positive, can-do attitude, lots of energy and plenty of fun? Do you love providing excellent customer service? We are currently seeking expressions of interest from talented individuals who thrive in a fast-paced customer service environment. If you have a passion for retail and can deliver a brilliant experience for our customers  apply now to join our Telstra team based in  Western Australia, stretching from the CBD, Northern, Southern and Western Suburbs. 
 
Connect with an opportunity at Telstra 

Here at Telstra, our customers at the heart of everything we do. And that’s where you come in - to help us realise our purpose of building a connected future so everyone can thrive.  

We help our customers connect in new and better ways – so your flair in making the complex simple, and ability to deliver a unique and memorable experience to our customers every time, is what we aim to achieve every day at our Telstra stores 

To thrive in our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.  

You'll be receptive to different personalities and use varied approaches in your interactions with people to get the best result. Success for us is all about happy customers, and that means going above and beyond to meet their needs!  

You may be looking for Permanent, Full Time, Part Time or Casual opportunities – our stores have all types of employment to offer! No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need.  

And, with the scale of Telstra, you'll find plenty of opportunities to develop and grow your career with us. 

Next steps? 

For more information about this exciting role, please see the attached success profile. 

We have Telstra owned stores in several locations across Western Australia, stretching from the CBD, Northern, Southern and Western Suburbs that you can express your interest in. Please click on the link to explore our store locations and select your store preference in the application form when you hit apply! Upon submitting your application within 3 hours you will receive a Video Interview and Assessment email from our partner HireVue – please complete this as soon as possible.  

We look forward to hearing from you soon.  

 

We work flexibly at Telstra. Talk to us about how this job could be flexible for you. 

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex 

Apply Now
  • Job Number: JR-10031292
  • Employment Type: Casual
  • Location: WA: Perth, WA: 667 Hay St, WA: 667-669 Hay St, WA: 863 Hay St, WA: Garden City SC Shop 23 125 Riseley St, WA: Karrinyup SC Shop G77 200 Karrinyup Rd, WA: Telstra Store Carousel, WA: Telstra Store Joondalup, WA: Telstra Store Morley, WA: Telstra Store Perth Shop 2 140 William St, WA: Terrace Claremont Quarter Shop T150 9 Bay View Tce or WA: Whitfords City SC 248 Cnr Whitfords Ave and Marmion Ave
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 30/05/2021 11:59 PM AEST
  • Applications close in: 13 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Customer Sales and Service Consultant - South Australia

  • Job Number: JR-10031295
  • Employment Type: Casual
  • Location: SA: Adelaide, SA: Telstra Store Modbury or SA: Westfield Marion SC 297 Diagonal Rd
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 30/05/2021 11:59 PM AEST
  • Applications close in: 13 days time

Expression of Interest - Customer Service & Sales Consultant 

Do you have a positive, can-do attitude, lots of energy and plenty of fun? Do you love providing excellent customer service? We are currently seeking expressions of interest from talented individuals who thrive in a fast-paced customer service environment. If you have a passion for retail and can deliver a brilliant experience for our customers  apply now to join our Telstra team based in South Australia, Located in within the CBD or inner suburbs. 
 
Connect with an opportunity at Telstra 

Here at Telstra, our customers at the heart of everything we do. And that’s where you come in - to help us realise our purpose of building a connected future so everyone can thrive.  

We help our customers connect in new and better ways – so your flair in making the complex simple, and ability to deliver a unique and memorable experience to our customers every time, is what we aim to achieve every day at our Telstra stores 

To thrive in our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.  

You'll be receptive to different personalities and use varied approaches in your interactions with people to get the best result. Success for us is all about happy customers, and that means going above and beyond to meet their needs!  

You may be looking for Permanent, Full Time, Part Time or Casual opportunities – our stores have all types of employment to offer! No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need.  

And, with the scale of Telstra, you'll find plenty of opportunities to develop and grow your career with us. 

Next steps? 

For more information about this exciting role, please see the attached success profile. 

We have Telstra owned stores in several locations across  South Australia, Located in within the CBD or inner suburbs that you can express your interest in. Please click on the link to explore our store locations and select your store preference in the application form when you hit apply! 

Upon submitting your application within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue. We are unable to progress with your application without your completed HireVue Video Interview, so please complete this as soon as possible.

We look forward to hearing from you soon.  

 

We work flexibly at Telstra. Talk to us about how this job could be flexible for you. 

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex 

Apply Now
  • Job Number: JR-10031295
  • Employment Type: Casual
  • Location: SA: Adelaide, SA: Telstra Store Modbury or SA: Westfield Marion SC 297 Diagonal Rd
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 30/05/2021 11:59 PM AEST
  • Applications close in: 13 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Customer Sales and Service Consultant - Northern Territory

  • Job Number: JR-10031297
  • Employment Type: Casual
  • Location: NT: Alice Springs, NT: Shop 88, Casuarina Square Shopping Centre or 247 Trower Rd
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 30/05/2021 11:59 PM AEST
  • Applications close in: 13 days time

Now Recruiting at the Telstra Store Alice Springs and Casuarina

Expression of Interest - Customer Service & Sales Consultant 

Do you have a positive, can-do attitude, lots of energy and plenty of fun? Do you love providing excellent customer service? We are currently seeking expressions of interest from talented individuals who thrive in a fast-paced customer service environment. If you have a passion for retail and can deliver a brilliant experience for our customers  apply now to join our Telstra team based in NT, stretching from Alice Springs to Darwin. 
 
Connect with an opportunity at Telstra 

Here at Telstra, our customers at the heart of everything we do. And that’s where you come in - to help us realise our purpose of building a connected future so everyone can thrive.  

We help our customers connect in new and better ways – so your flair in making the complex simple, and ability to deliver a unique and memorable experience to our customers every time, is what we aim to achieve every day at our Telstra stores 

To thrive in our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.  

You'll be receptive to different personalities and use varied approaches in your interactions with people to get the best result. Success for us is all about happy customers, and that means going above and beyond to meet their needs!  

You may be looking for Permanent, Full Time, Part Time or Casual opportunities – our stores have all types of employment to offer! No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need.  

And, with the scale of Telstra, you'll find plenty of opportunities to develop and grow your career with us. 

Next steps? 

For more information about this exciting role, please see the attached success profile. 

We have Telstra owned stores in several locations across NT, stretching from Alice Springs to Darwin that you can express your interest in. Please click on the link to explore our store locations and select your store preference in the application form when you hit apply! 

Upon submitting your application within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue. We are unable to progress with your application without your completed HireVue Video Interview, so please complete this as soon as possible.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you. 

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex 

Apply Now
  • Job Number: JR-10031297
  • Employment Type: Casual
  • Location: NT: Alice Springs, NT: Shop 88, Casuarina Square Shopping Centre or 247 Trower Rd
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 30/05/2021 11:59 PM AEST
  • Applications close in: 13 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

SFMC Campaign Manager

  • Job Number: JR-10033180
  • Employment Type: Permanent Full Time
  • Location: NSW: Sydney
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 28/05/2021 11:59 PM AEST
  • Applications close in: 11 days time

What is the focus of the role?

As part of the Telstra Studio Team, you will work to build email and SMS campaigns through Salesforce Marketing Cloud. Through scalable processes that minimise risk and rigorous quality assurance testing, deliver top-of-class deployment accuracy

The ideal candidate will be passionate about bringing great ideas to life and connecting with your audience. You thrive being part of a high functioning and motivated team and enjoy working collaboratively with stakeholders. Leveraging your existing project management and content production skills, you effectively contribute to the timely delivery of campaigns.

Key Responsibilities:

  • Execution of email and SMS campaigns.
  • Build email content utilising supplied campaign creative and existing templates (Basic to Intermediate - HTML/ CSS proficiency required).
  • Provide quality assurance review throughout the campaign process.
  • Execute campaigns with a high degree of accuracy.
  • Create content solutions to meet brief requirements including optimisation opportunities to deliver speed to market or improved customer experience.
  • BAU deployment (including following QA policies and checks pre & post deployment).
  • Take ownership of assigned worked tasks by managing a portion of production activities within a project, ensuring output is delivered to an excellent standard and driving continuous improvement as appropriate.
  • Continue to build knowledge of and apply best practice production approaches to continually improve and deliver consistently high-quality output.
  • Apply your critical thinking and problem-solving abilities, and work collaboratively with team members to review and resolve production process deficiencies and associated risks in an efficient and timely manner.
  • Apply developing knowledge of Agile practices when working within Telstra’s Agile operating model. 
  • Salesforce marketing cloud experience is desirable. Training will be provided.

Interested?

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

Apply Now
  • Job Number: JR-10033180
  • Employment Type: Permanent Full Time
  • Location: NSW: Sydney
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 28/05/2021 11:59 PM AEST
  • Applications close in: 11 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Customer Sales and Service Consultant - Queensland

  • Job Number: JR-10033902
  • Employment Type: Casual
  • Location: QLD: Gold Coast, QLD: Brisbane, QLD: Grand Plaza SC Shop 68 1 Grand Plaza Dr, QLD: Indooroopilly SC 318 Moggill Rd, QLD: Telstra Shop Australia Fair, QLD: Telstra Shop Elanora, QLD: Telstra Shop Runaway Bay_N, QLD: Telstra Store Carindale, QLD: Telstra Store Coomera, QLD: Telstra Store Loganholme, QLD: Telstra Store Queen St Mall, QLD: Toowoomba, QLD: Westfield Chermside Shop 188 Cnr Gympie Rd Hamilton Rd or QLD: Westfield Garden City Shop 1071 Cnr Logan and Kessels Rd
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 30/05/2021 11:59 PM AEST
  • Applications close in: 13 days time

Expression of Interest - Customer Service & Sales Consultant 

Do you have a positive, can-do attitude, lots of energy and plenty of fun? Do you love providing excellent customer service? We are currently seeking expressions of interest from talented individuals who thrive in a fast-paced customer service environment. If you have a passion for retail and can deliver a brilliant experience for our customers  apply now to join our Telstra team based in Queensland, our reach extends from the Gold Coast and Brisbane to Toowoomba. 
 
Connect with an opportunity at Telstra 

Here at Telstra, our customers at the heart of everything we do. And that’s where you come in - to help us realise our purpose of building a connected future so everyone can thrive.  

We help our customers connect in new and better ways – so your flair in making the complex simple, and ability to deliver a unique and memorable experience to our customers every time, is what we aim to achieve every day at our Telstra stores 

To thrive in our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.  

You'll be receptive to different personalities and use varied approaches in your interactions with people to get the best result. Success for us is all about happy customers, and that means going above and beyond to meet their needs!  

You may be looking for Permanent, Full Time, Part Time or Casual opportunities – our stores have all types of employment to offer! No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need.  

And, with the scale of Telstra, you'll find plenty of opportunities to develop and grow your career with us. 

Next steps? 

For more information about this exciting role, please see the attached success profile. 

We have Telstra owned stores in several locations across Queensland, our reach extends from the Gold Coast and Brisbane to Toowoomba that you can express your interest in. Please click on the link to explore our store locations and select your store preference in the application form when you hit apply! 

Upon submitting your application within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue. We are unable to progress with your application without your completed HireVue Video Interview, so please complete this as soon as possible.

 

We look forward to hearing from you soon.  

 

We work flexibly at Telstra. Talk to us about how this job could be flexible for you. 

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex 

Apply Now
  • Job Number: JR-10033902
  • Employment Type: Casual
  • Location: QLD: Gold Coast, QLD: Brisbane, QLD: Grand Plaza SC Shop 68 1 Grand Plaza Dr, QLD: Indooroopilly SC 318 Moggill Rd, QLD: Telstra Shop Australia Fair, QLD: Telstra Shop Elanora, QLD: Telstra Shop Runaway Bay_N, QLD: Telstra Store Carindale, QLD: Telstra Store Coomera, QLD: Telstra Store Loganholme, QLD: Telstra Store Queen St Mall, QLD: Toowoomba, QLD: Westfield Chermside Shop 188 Cnr Gympie Rd Hamilton Rd or QLD: Westfield Garden City Shop 1071 Cnr Logan and Kessels Rd
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 30/05/2021 11:59 PM AEST
  • Applications close in: 13 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Senior Technology Solution Specialist

  • Job Number: JR-10035409
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 20/05/2021 11:59 PM AEST
  • Applications close in: 3 days time

Broadband & Home chapter

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. And, this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter.

Our Networks & IT team
Our Network & IT professionals are responsible for building and supporting world-class IT systems, networks and facilities. The kind that can provide the best possible service to all our customers, from large-scale enterprise to mass-market consumers.
The scope and complexity this involves means you can expect unparalleled opportunities to develop your career.

The role with us
As a Senior Solution Designer, you thrive on understanding and translating customer needs into fit-for-purpose technology architecture, creating patterns and artefacts that can be employed by solution build teams, driving consistency and best-practices to delight our customers. You apply deep technology expertise and experience to set principles, standards and roadmaps for the technical development of technology domain to focus. Your continuous learning and improvement mindset, collaboration and critical thinking skills are critical to success in this role.

What you'll work on
Your role is instrumental in providing expertise and support to internal and external stakeholders in the design of Telstra’s strategic solutions. You will use your knowledge of technology to ensure solutions match intent and deliver a great customer experience. Your wholistic solution designs will incorporate workflows and consume technology capabilities from across Telstra. You will function in an Agile setting, participate in agile ceremonies, work in missions with set objectives and be supported in your personal development within your Chapter and Chapter Area.
 

Key responsibilities
 

In this role, you will: 

  • Leverage a strong subject matter expertise to unify, standardise and guide the design of complex architectural solutions that are fit-for purpose, re-usable, scalable, reliable and manageable.
  • Review, recommend and manage the alignment of this architecture domain to our enterprise architecture framework, technology roadmap, and Telstra’s architectural standards
  • Manage, develop and evolve the strategic principles, standards and guidelines for the domain of focus, monitor health, maturity, and provide recommendations and strategies for the technical development of the various related capabilities across Telstra.
  • Effectively collaborate and build trusted working relationships with our technology partners (cross-function, internally, and externally) to co-create digital products and solutions
  • Provide guidance and technical oversight to solution design teams across Telstra, supporting them to build, integrate and deploy solutions/systems across our enterprise; and helping them to anticipate and resolve issues
  • Role model agile ways of working and practices to improve the quality and speed at which solutions are delivered (including defining a compelling vision with key product/project stakeholders, rapidly developing high quality concepts and iterating over time, and contributing to cross-functional, self-organising teams)

About you


To be successful in the role, you'll need experience in:

  • IT/Telco Value-Chain systems and process
    • Prospect to Order
    • Order to Activate
    • Response to Restore
    • Usage to Charge
  • IT / Telco Technologies
    • Salesforce / Velocity
    • EOMsys, OMPlus
    • CX/UX domain
    • 3rd party device management – Kingfisher

  • Consumer / SMB product and IT integration
    • NBN and 3rd party fixed product solutions
    • Mobility solutions including fixed wireless
    • Procurement and logistics

Why join us?
Your work will expose you to innovative thinking, technologies and best practice. As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.


Interested? Apply now!
If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10035409
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 20/05/2021 11:59 PM AEST
  • Applications close in: 3 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Complex Customer Service Specialist

  • Job Number: JR-10039665
  • Employment Type: Permanent Full Time
  • Location: WA: Perth
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 27/05/2021 11:59 PM AEST
  • Applications close in: 10 days time

Do you want the flexibility to work from home providing exceptional customer service with all the equipment, training and support you need?

At Telstra, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that’s where you come in!

We are building our team in Australia and are looking for passionate Customer Sales and Service Specialists who are determined to deliver an exceptional service to our customers.

Our Customer Service and Sales call centre teams now work from home in Australia and our team absolutely love the flexibility this provides. Our only ask is that you come into the office for initial training and onboarding so we can set you up for success!

The role

  • Provide high quality service to Telstra customers through responding to sales and service enquiries relating to a range of products and services.
  • Deliver solutions uniquely designed for each of our customers
  • Work in a fast-paced and challenging environment, with full support from your leader
  • Must be available from Monday to Friday 7am-7pm on a rotational roster

Who we look for

  • Experience in customer service and/or sales, be that in person or over the phone or People starting out in customer service who are keen to learn and grow.
  • Strong written and verbal communication skills, allowing you to connect and develop rapport with customers and peers.
  • The ability to think critically - we operate in a very public and high-risk platform which requires quick thinking and the ability to adapt.
  • Confidence in navigating multiple systems while talking to a customer.

Why Telstra?

  • Flexibility - Ability to work from home, following 3 weeks of onsite training once you start working with us
  • Fantastic team culture
  • Performance Incentives above base salary
  • Full training provided
  • Fantastic Staff Benefits and Discounts
  • Permanent/Full-time opportunity
  • We also have a variety of other roles offering more technical support and case management of orders. We can discuss which roles are available where and work out the best fit for you and your career aspirations.
  • Great ongoing career development prospects

Apply Now
  • Job Number: JR-10039665
  • Employment Type: Permanent Full Time
  • Location: WA: Perth
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 27/05/2021 11:59 PM AEST
  • Applications close in: 10 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Digital Producer

  • Job Number: JR-10039890
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 28/05/2021 11:59 PM AEST
  • Applications close in: 11 days time

At Belong we are committed to Acknowledging the First Nations Peoples of Australia, as Traditional Owners and Custodians of the land and waters. Australia’s First Peoples are the oldest continuous culture on the planet. We humbly pay respects to their Elders past and present.

 

We are building a community of people who are encouraged to bring their whole selves to work.  In a market characterised by brutal levels of competitive intensity, sameness is the enemy, and difference is a source of competitive advantage.  We don’t want you to join just to “fit in”, we want to you to bring your magnificent weirdness to work and Belong.  One of the reasons we are interested in you is because we are excited by the impact you might have on our culture.

 

What you’ll do

As Digital Producer you will be responsible for building the belong.com website and making strategic decisions on the best outcomes for our digital assets. You’ll coordinate with stakeholders across the business to manage priorities and you’ll gather work created by copywriters, developers, UX and UI designers to produce everything that helps us be a digital-first company.

  • Gather business requirements from stakeholders and translate to world-class digital solutions

  • Produce clear project plans and timelines, wireframes, list of deliverables and required inputs

  • Effectively manage changes to scope, budget and/timeline

  • Brief relevant supporting functions (copywriters, designers) in a clear and concise manner

  • Gather feedback from stakeholders and work with supporting functions to incorporate

  • Secure relevant approvals from stakeholders

  • QA the solution in testing environments to ensure quality and customer experience is high

  • Manage the release and publish of updates, with follow up QA

  • Proactively monitor the site and identify maintenance/quality improvements

 

What you’ll bring

  • Experience in digital studio in large corporates or agency

  • Professional experience or qualifications in a business or digital related discipline e.g. Business, Digital Media highly regarded.

  • Confidence in building relationships, influencing and maintaining effective partnerships with key stakeholders.

  • Enthusiasm to challenge the norm and ideas for growing the business.

  • Attention to detail and pro-active in fixing things that aren’t right.

 

 

Thrive, your way

Your work will expose you to innovative thinking, technologies and global best practice. As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.

 

Interested?

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10039890
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 14/05/2021 12:00 AM AEST
  • Closing date: 28/05/2021 11:59 PM AEST
  • Applications close in: 11 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Payroll Governance Lead

  • Job Number: JR-10039912
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 13/05/2021 12:00 AM AEST
  • Closing date: 26/05/2021 11:59 PM AEST
  • Applications close in: 9 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. And, this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter.

Our GBS team

The mission of the Global Business Services (GBS) unit is to leverage talent, technology and partnership to create growth, value, innovation and differentiation via a service mindset.

Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.

The role with us

As the Payroll Governance Lead, you will be accountable for ensuring that the payroll systems (up/downstream) and payroll processes/policies are compliant, create efficiency, innovation enabling accuracy in delivery and execution. To ensure correct data flows through the payroll process and to ensure a positive employee experience supported through self-service and strong governance.

You will help execute against payroll strategy (including vendor arrangements) and ensure strong process capabilities to execute pay in alignment with the company strategy, supporting growth and positively impacting business outcomes.

Key responsibilities include:

  • Management of key payroll processes ensuring strong validation of data integrity, systems/policy compliance and clear governance of both internal and external audit controls
  • Compliance of all up/down stream interfaces and systems including Kronos, My Activity, TSPL, Ross and ADP.
  • Strengthen payroll compliance/controls and act upon audit recommendations
  • Promoting organisational behaviours to ensure Telstra EA and legislative policies are understood and adhered.
  • Maintaining data quality including maintaining master data change impacts.
  • Implement risk controls
  • Help Implement process Improvement initiatives.
  • Management and reporting of up-stream data workflows that cause overpayments of salaries.
  • Support Payroll team to help resolve complex payroll escalations.
  • Drive customer service initiatives to drive payroll accuracy and enhance employee experience. 
  • Optimise operational efficiencies.

About you

To be successful in the role, you'll bring skills and experience in:-

  • Have extensive experience in SAP across all areas of payroll Personnel Administration, Organisation Management, and HR portal functions.
  • You will be able to proactively identify opportunities for improvement in operating model, systems, policies and processes.
  • Demonstrated success in managing and implementing new and or complex processes/projects. 
  • Management of audit policy and procedures.
  • Experience in working with complex payroll and timekeeping information systems
  • Technical knowledge and skills relevant to human resources and payroll administration.
  • Knowledge of generally accepted payroll & finance principles.
  • Knowledge of federal/state laws governing taxation/reporting of wages, salary recoveries, laws governing garnishee, superannuation payments and other salary withholdings 
  • Have strong relationship management skills
  • Problem solving and critical thinking skills.
  • Excellent oral and written communication skills and presentation abilities.

Why join us?

Here, you can expect to be working at the forefront of our telecommunications technology landscape, on projects key to our success, delivering innovative solutions on a scale you won’t find elsewhere.

Interested?

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10039912
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 13/05/2021 12:00 AM AEST
  • Closing date: 26/05/2021 11:59 PM AEST
  • Applications close in: 9 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Cyber Security Senior Lead

  • Job Number: JR-10040188
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne or NSW: Sydney
  • Opening date: 13/05/2021 12:00 AM AEST
  • Closing date: 19/05/2021 11:59 PM AEST
  • Applications close in: 2 days time

We're on a mission to redesign the way we all connect, and fundamentally change the nature of telecommunication products and services in Australia, and across the region.

The work we do empowers the lives of millions of people around the world. Together, we're creating a bold, new Telstra that will continue to lead the market both now and into the future. At Telstra, what you do matters.

About the team


Being part of Networks & IT means you'll be part of a team that focuses on extending our network superiority to enable the continued execution of our digital strategy.


With us, you'll be working with world-leading technology and change the way we do IT to ensure business needs drive priorities, accelerating our digitisation programme.

The role with us

As a Cyber Security Senior Lead, you play a critical role in ensuring that Telstra provides an industry leading secure ecosystem for employees and customers. You draw on your deep expertise and experience in cyber security and technology use leading-edge practices to identify, anticipate, respond to and resolve security threats.

The holder of this role provides leadership to seven staff including assignment of tasks, coaching and management duties.  They are accountable and responsible for delivery of cyber security risk assessments at business unit and system levels and, reporting as required by management, the Audit and Risk Committee and the Telstra Board. 
 

Key responsibilities:

  • Provide management, direction and coaching to a team of seven staff, ensuring key performance measures are obtained and, required skills and experience are continuously developed.
  • Ensure Business Unit level risk assessments relating to product/ application/ network are conducted in a timely manner, against Telstra policy and standards, and findings are understood, managed and either remediated or risk accepted.
  • Drive the business units to ensure assessment findings are resolved in accordance with Telstra Risk Standards and expectations.
  • Compile reports as required for management, including the Audit and Risk Committee and, the Telstra Board.
  • Build relationship with Business Units to continually understand priorities and expectations and, drive a risk-based approach to ensure focussed funding where there is poor security posture.
  • Ensure risks are registered and tracked in a universal capability and integrated with overall broader company toolsets.
  • Provide critical thinking and strategic initiatives to maintain a continuous improvement program of assessment work practices and training.
  • Use findings to provide input to areas including policy development, system testing and security awareness programs.
  • Provide advice and guidance on cyber security risk issues as required by Telstra’s business units.
  • HSE Responsibility: Take reasonable care for your own safety and the safety of others, comply with and implement any reasonable Telstra HSE instruction, policy, standard, minimum requirement or procedure, and support Telstra to meet its duties under the relevant safety and environmental legislation.

To be successful in the role, you'll need:

Essential

  • 5 years of recent relevant experience in Cyber Security, including experience leading a cyber risk program.
  • Knowledge of current trends within the Cyber Security threat landscape.
  • Understanding of Quality Management and Information Security Standards, NIST, ISO27001, ASD, TSSR
  • Cyber Security related technical, theoretical, and practical knowledge.
  • ICT Security Risk Management experience.
  • A demonstrated ability to provide confident and assured presentations to audiences including senior management, with a mix of technical and non-technical groups.
  • A collaborative, team first approach to personnel management and task execution.
  • Well-developed critical thinking.
  • Demonstrate an ability to work independently, maintaining reliability, self-motivation and the motivation of the team.

Highly desirable

  • Experience leading teams
  • Federal and State Government Cyber Security, Risk and Compliance experience
  • Proactive, resilient, and able to work productively
  • Audit Qualification (CISA/ISO lead Auditor) viewed favorably.
  • Broad knowledge across a range of compliance frameworks
  • Knowledge and use of Telstra’s Cyber Control frameworks
  • Understanding of Australian cyber laws and standards

The work is complex and challenging but will put you at the forefront of technological change as it happens and offer you career experiences you won’t find anywhere else.

If you can help us add a positive impact to every Telstra customer’s experience, enjoy collaborating with different people and can handle challenge in any form, we want to hear from you!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10040188
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne or NSW: Sydney
  • Opening date: 13/05/2021 12:00 AM AEST
  • Closing date: 19/05/2021 11:59 PM AEST
  • Applications close in: 2 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.
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