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We’ve got opportunities in software and network engineering to marketing, big data to customer champions, cyber security to product and service design - and just about everything in between. Find your future career with us.

We're committed to attracting the best talent to Telstra, and that means embracing individual differences and all abilities. If you require any adjustments or accessibility support during our recruitment process, click here.
 



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Technical Specialist REMS

  • Job Number: JR-10025905
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 22/10/2020 12:00 AM AEST
  • Closing date: 28/10/2020 11:59 PM AEST
  • Applications close in: 2 days time

At Telstra, we believe it is people who give purpose to our technology. So, we're committed to staying close to our customers and providing them the best experience and delivering the best tech on the best network. Because our purpose is to build a connected future so everyone can thrive.
And, for you, that means incredible opportunities to be challenged, to innovate, and grow your career.

Our Networks & IT team

Working with one of the most advanced networks in the world, our network operations team uses the latest, most cutting-edge technologies to maintain our network 24x7, 365 days a year.


We are actively involved in many new technological developments on a huge scale to benefit our customers. And, that's where you come in, as we look to expand our talented team.

The purpose of Technical Specialist role is to help Emergency Services Australia wide save lives by working as part of a passionate and dedicated Radio and Emergency Managed Services (REMS) 24*7 team. 


What you'll work on
The REMS 24*7 team provides premium Managed Services for E000 Agencies in Vic and Emergency Alert and Life-Threatening Call Trace services Australia wide; focusing upon delivering an exceptional customer experience and is directly connected to Telstra's purpose of creating a brilliant connected future for everyone.
 

Key responsibilities
As the Technical Specialist, your passion for emergency services will work well in delivering the requirements outlined within the customer contracts. This includes, but is not limited to:

• Maintain full situational awareness 24*7 for all customer contracts, manage customer enquiries, service requests and incidents with a focus on delivering to defined service levels.
• Perform Emergency Alert testing to ensure the platform is always ready for Agencies to send campaigns for events such as Bushfires, Floods, Search and Rescue etc.
• Perform Live Emergency Alert Campaign monitoring and call out issues as soon as they arise; to help the Emergency Agencies plan their time critical response to the threat at hand.
• Conduct Call Traces to help Emergency Services locate people in life-threatening situations and send help.
• Provide dedicated E2E operational network support for the E000 Dispatch and commercial contracts including network event monitoring, detection, response and restoration as well as prompt communication to key stakeholders across the supported solutions.
• Ensure consistent communications for all outages, work with resolver groups to fix technical hardware and software issues as per Service Level priorities.
• Mange notification of real time change management activities.
• Maintain and develop excellent customer relationships and stakeholder relationships including with our Product owners, Engineering, Field, Operational and Delivery teams.
• Collaborate with colleagues in the development and implementation of improvements to be implemented across the REMS ecosystem.

About you
In order for you to be successful in this role, you must have:
• A passion for Emergency Services and helping the wider community.
• A Continuous Improvement mindset.
• Well developed problem solving and clear verbal and written communication skills.
• A clear understanding of the Radio and Emergency Managed Services ecosystem.
• Knowledge of Two-way radio and the various technologies of providing land mobile two-way radio communications – including simulcast, receiver voting, conventional and trunking architectures such as MPT1327, P25 and RoIP.
• Knowledge of Transmission and IP networks as they pertain to two-way radio systems, backhaul, redundancy and availability.
• Resilience when working under pressure with the ability to prioritise conflicting work successfully.
• Available to work in a rotating shift roster 24*7.
• Excellent time management skills and the ability to meet tight deadlines all while working independently and a high attention to detail.     

Highly desirable
• Proven experience in DevOps and Data Analytics; including use of scripting and automation capabilities; such as Python, JavaScript, Tableau, Splunk, Virtual Operator and Service Central.
• Good understanding of ITIL & ISO9001 Quality Management principles.

Nice to have

• Amateur radio qualifications                                                                                                                                                                                                                                                                                             
Why join us?
Here, you can expect to be working at the forefront of our telecommunications technology landscape, on projects key to our success, delivering innovative solutions on a scale you won’t find elsewhere.


Interested? Apply now!
If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10025905
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 22/10/2020 12:00 AM AEST
  • Closing date: 28/10/2020 11:59 PM AEST
  • Applications close in: 2 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Technical Expert REMS

  • Job Number: JR-10025911
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 22/10/2020 12:00 AM AEST
  • Closing date: 28/10/2020 11:59 PM AEST
  • Applications close in: 2 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. And, this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter.

Our Networks & IT team
Our IT&T professionals are responsible for building and supporting world-class IT systems, networks and facilities. The kind that can provide the best possible service to all our customers, from large-scale enterprise to mass-market consumers.


The scope and complexity this involves means you can expect unparalleled opportunities to develop your career.

The purpose of Technical Specialist role is to help Emergency Services Australia wide save lives by working as part of a passionate and dedicated Radio and Emergency Managed Services (REMS) 24*7 team. 

What you'll work on
The REMS 24*7 team provides premium Managed Services for E000 Agencies in Vic and Emergency Alert and Life-Threatening Call Trace services Australia wide; focusing upon delivering an exceptional customer experience and is directly connected to Telstra's purpose of creating a brilliant connected future for everyone.
 

Key responsibilities
As the Technical Expert, your passion for emergency services will work well in delivering the requirements outlined within the customer contracts.  This includes, but is not limited to:

• Provide specialist expertise in network performance, analysis and escalated fault finding and resolution with focus on analysis and identifying faults on the supported solutions before they impact on customer service 24*7.
• Diagnose and resolve technical issues affecting the supported solutions,  engaging Field Technicians and Major Incident Management as required to restore Service within the contracted Service Level Agreements.
• Implement  Process  Improvements  through  simplification  of  low  value  tasks  using  automations wherever possible focusing on providing the Service Desk and Network Operations Control Centre visibility and tools to address issues with ease across all supported solutions.
• Collaborate with colleagues in the development and implementation of improvements to be implemented across the REMS ecosystem
• Maintain relationships with key stakeholders, including Product owners, Engineering, Field, Operational and Delivery teams.
• Responsible  for  producing  weekly,  monthly  and  ad  hoc  Situational  Awareness  reports  including statistics and graphs to keep the team on track and always progressing forward.

About you
In order for you to be successful in this role, you must have:
 

• A passion for Emergency Services and helping the wider community.
• A Continuous Improvement mindset.
• A clear understanding of the Radio and Emergency Managed Services ecosystem.
• strong experience in Two-way radio and good understanding of various technologies of providing land mobile two-way radio communications – including simulcast, receiver voting, conventional and trunking architectures such as MPT1327, P25 and RoIP.
• Experience in RF with an understanding of various techniques required for two-way radio transmitter combining and receiver multicoupling, minimizing interference, intermodulation and noise sources and their effect on land mobile communications.
• A sound knowledge of Transmission and IP networks as they pertain to two-way radio systems, backhaul, redundancy and availability.
• Proven experience in DevOps and Data Analytics; including use of scripting and automation capabilities; such as Python, JavaScript, Tableau, Splunk, Virtual Operator and Service Central.
• Resilience when working under pressure with the ability to prioritise conflicting work successfully.
• Well developed problem solving and clear verbal and written communication skills.
• A willingness to backfill shifts in the SD/NOCC rotating shift roster 24*7 as required to develop solutions in a true DevOps fashion.  

• Engineering Electronics (Radio Communications) qualifications or a minimum of five years equivalent full-time experience in the telecommunications industry      

Highly desirable
• Proven experience in DevOps and Data Analytics; including use of scripting and automation capabilities; such as Python, JavaScript, Tableau, Splunk, Virtual Operator and Service Central.
• Good understanding of ITIL & ISO9001 Quality Management principles.  

Nice to Have

• CCNP and Amateur radio qualifications                                                                                                                                                                                                                                                                                                              

Why join us?
Your work will expose you to innovative thinking, technologies and global best practice. As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.


Interested? Apply now!
If you've got a passion to innovate, succeed as part of a great team, and looking for the next step in your career, we'd welcome you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10025911
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne
  • Opening date: 22/10/2020 12:00 AM AEST
  • Closing date: 28/10/2020 11:59 PM AEST
  • Applications close in: 2 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Senior Contract Specialist

  • Job Number: JR-10024927
  • Employment Type: Permanent Full Time
  • Location: TAS: Hobart or TAS: Launceston
  • Opening date: 22/10/2020 12:00 AM AEST
  • Closing date: 28/10/2020 11:59 PM AEST
  • Applications close in: 2 days time

With our customers at the heart of everything we do, we’re designing innovative solutions to deliver better ways for everyone to connect, share and thrive. And that’s where our people come in, by collaborating to make great things happen.

Our Enterprise business

In Enterprise, we create better ways to empower Businesses and Government to thrive in a connected world by enabling them to optimise IT, reach global markets, secure their businesses, liberate work teams and create transformative innovation.

ABOUT THE ROLE

You will operate as part of the dynamic, responsive and supportive Commercial and Contract Operations (CCO) team negotiating, managing and consulting on significant and complex Government and Enterprise carriage and service contracts with the purpose of achieving Telstra Enterprise revenue, profitability and NPS targets. This role is based in Tasmania and will report to the Hiring Manager, Patrick McKenna, Commercial Team Lead (VIC, SA & WA) for a permanent role supporting the Tasmania region.

Some key areas of accountabilities include:

CONTRACT VARIATIONS

•                 Drafting, collating, briefing, reviewing and approving contract variation documentation (includes bespoke customer contracts such as Panel Agreements, Gov. Official Orders, etc.)

•                 Review contract change for commercial risk. This includes liaising, reviewing and approving in conjunction with operational stakeholders on contract change, pricing, SLA's, and other contractual artefacts that carry commercial risk

SOW / PROPOSAL REVIEW

•                 Review SOWs/Proposals for commercial risk. This includes liaising, reviewing and approving in conjunction with operational stakeholders on contract change, pricing, SLA's, and other contractual artefacts that carry commercial risk

CONTRACT MANAGEMENT PLAN / SUMMARY

•                 Identify and summarise key contract obligations and communicate to relevant internal stakeholders

•                 Monitoring and communicating key milestones expeditiously, identifying and resolving potential issues in respect of the contract to maximise the ongoing customer relationship

CONTRACT AND COMMERCIAL ADVICE

•                 Review, recommend and/or prepare briefing information as required on complex contract and/or commercial issues, proposals or disputes

•                 Support the negotiation of complex customer contracts

CONTRACT DOCUMENT GOVERNANCE

•                 Managing the maintenance of the contract updates to ensure correct and consistent contract interpretation and corporate governance adherence

•                 Ensure appropriate document governance is followed in relation to all contractual artefacts during the contract lifecycle including obligations relating to document retention, storage, availability and post contract termination

•                 Ensure updates of all new contract variations are submitted to Master Data & Governance team. Verify services rates as requested

STAKEHOLDER ENGAGEMENT

•                 Build strong and effective relationships with internal operational stakeholders (including Sales, Pricing, Legal and Delivery) to support the management of contract deliverables, risks and obligations

Other key areas of support:

CUSTOMER

•                 Understand the customer’s business, direction and value drivers and use this knowledge to motivate and influence internal stakeholders

•                 Be an effective point of escalation for customers and stakeholders, to manage and resolve commercial and contractual issues

FINANCIAL

•                 Contribute to the development of commercial terms and conditions for the retention and growth of customer business

•                 Manage and close commercial issues through engagement with other Telstra teams (eg. Sales, Pricing)

OPERATIONAL

•                 Support delivery teams understanding of our customer contractual obligations

•                 Collaborate with other teams and business units in support of sharing and defining best work practices and efficiencies

ABOUT YOU

•                 Tertiary qualifications in Law, Business, and/or Accounting with strong demonstrated experience managing complex outsourcing contracts in a commercial contract environment

•                 Proven, strong experience drafting commercial contracts

•                 Customer focused, willingness to accept and manage accountability

•                 Ability to attain government security clearance, meet requirements of security measures

•                 Good project management skills with the proven ability to manage multiple work demands simultaneously, manage stakeholder engagement and meet tight deadlines

•                 Strong persuasion and negotiation skills and experience with government organisations and/or large enterprise customers

•                 Demonstrated ability to work in cross-functional teams, manage own workload with multiple competing interests and perform under pressure

•                 A broad knowledge and understanding of IT&T industry trends, sectors and current issues

•                 Commercial experience in a telecommunications environment                                                                                                                                                                                                    It’s no secret we expect a lot from you. But like any good relationship, we give a lot back. Like a commitment to work-life balance and flexible work options available to every role. And, for what you’ll probably appreciate the most is the amazingly diverse and talented group of colleagues you'll work with to achieve great things.

Your next step is to apply!

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers – this could be the role for you!

Apply Now
  • Job Number: JR-10024927
  • Employment Type: Permanent Full Time
  • Location: TAS: Hobart or TAS: Launceston
  • Opening date: 22/10/2020 12:00 AM AEST
  • Closing date: 28/10/2020 11:59 PM AEST
  • Applications close in: 2 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Customer Sales and Service Consultant

  • Job Number: JR-10020393
  • Employment Type: Casual
  • Location: WA: Perth
  • Opening date: 21/10/2020 12:00 AM AEST
  • Closing date: 13/11/2020 11:59 PM AEST
  • Applications close in: 18 days time
Connect with Telstra

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our vision to create a brilliantly connected future for everyone.

About the role

Working as part of our Joondalup Store store team, you will be the face and voice of Telstra! Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go – it’s a job with plenty of challenge and variety to keep things interesting.

Some of the specifics

  • Telstra Store in Joondalup: T208/208A, Lakeside Joondalup Shopping Centre Joondalup Dr Joondalup WA 6027
  • Casual position
  • Store Hours: Monday to Wednesday 9.00am - 5.30pm, Thursday 9.00am - 7.00pm, Friday 9.00am - 5.30pm, Saturday 9.00am - 5.00pm, Sunday 11.00am - 5.00pm

What you’ll bring

To do well in joining our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.

You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs!

No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need. And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.

Sounds like you?

If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

Apply Now
  • Job Number: JR-10020393
  • Employment Type: Casual
  • Location: WA: Perth
  • Opening date: 21/10/2020 12:00 AM AEST
  • Closing date: 13/11/2020 11:59 PM AEST
  • Applications close in: 18 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Network Engineer-Specialist

  • Job Number: JR-10022938
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne, QLD: Brisbane or NSW: Sydney
  • Opening date: 21/10/2020 12:00 AM AEST
  • Closing date: 27/10/2020 11:59 PM AEST
  • Applications close in: 1 days time

We're Australia’s leading telecommunications and technology company. And, with a presence in more than 20 countries, we’re creating a global footprint – which for you, that means incredible work opportunities and experiences to develop and grow your career.

Our Networks & IT team


Our IT&T professionals are responsible for building and supporting world-class IT systems, networks and facilities. The kind that can provide the best possible service to all our customers, from large-scale enterprise to mass-market consumers.
 

The scope and complexity this involves means you can expect unparalleled opportunities to develop your career.

The role with us


This role reporting to the Principal – Enterprise Business and Government in Wireless Access, is to provide specialist analysis, design, and development in the specific technology domain of in-building coverage, having due regard for how this technology inter-works with other technologies, to deliver infrastructure designs to defined service level standards.
 

What you'll work on


The role focusses on developing and reviewing designs for IBC systems using your industry experience and design tools such as IBWave. The role extends to developing requirements for the radio systems that interconnect to the IBC system and the analysis of issues that may be encountered on these systems. The role has a current focus on 4G LTE but will rapidly move to designing 5G systems.

Key responsibilities

  • The delivery of assigned projects to meet the desired customer, time, cost, quality and Health, Safety and Environment (HSE) requirements.

  • Have a detailed knowledge and understanding of LTE radio and the design principles of in-building coverage.

  • Skill and experience using DAS design tools including IBWave

  • Produce in-building RF and equipment design packs suitable for detailed design production.

  • Provide expert review of in-building designs produced by others including 3rd party DAS design suppliers

  • Ensuring the accurate and timely input and maintenance of project data in the business systems in accordance with policies and business rules to meet project time, quality and cost requirements

  • Have a thorough knowledge of the IBC DAS industry framework, key stakeholders and business context

About you

To be successful in the role, you should have:

  • Bachelor of Engineering or significant relevant experience

  • Recent RF In-Building Coverage Design experience

  • IBWave tool experience  

  • Can work with minimal supervision                                                                                                                                                                                                                                                                                                                                               

Why join us?
The work is complex and challenging, but will put you at the forefront of technological change as it happens and offer you career experiences you won’t find anywhere else.


Interested?
If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

___________________________

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

Apply Now
  • Job Number: JR-10022938
  • Employment Type: Permanent Full Time
  • Location: VIC: Melbourne, QLD: Brisbane or NSW: Sydney
  • Opening date: 21/10/2020 12:00 AM AEST
  • Closing date: 27/10/2020 11:59 PM AEST
  • Applications close in: 1 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Senior Technical Consultant - Network Security

  • Job Number: JR-10024144
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 07/11/2020 11:59 PM AEST
  • Applications close in: 12 days time

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. And, this is where YOU come in, by playing your part in help our customers connect: faster, better and smarter.

Our Enterprise business
In Enterprise, we create better ways to empower Businesses and Government to thrive in a connected world by enabling them to optimise IT, reach global markets, secure their businesses, liberate work teams and create transformative innovation.

We’re excited to announce that our Telstra Purple ICT & Security is looking to recruit a Senior Technical Network Security Consultant to join our team in Canberra.

About Telstra Purple:

Telstra Purple is a global team of experts who provide purposeful solutions through the lens of technology – solutions that inspire people and help businesses to thrive into the future.

We do this by consulting on, delivering and managing leading-edge technology experiences. We have the expertise to deliver purposeful technology so customers can stay competitive, empower their customers and people, and transform their business.
We are the largest Australian owned team of technology services professionals. The Senior Consultant contributes to the pre-sales and delivery function to Telstra clients for consulting led engagements.

Projects delivered by the team are diverse and could cross many of the wider Telstra Purple capabilities of Business Technology Advisory, Broad ICT, Technology Business Management Converged Infrastructure, Data Centre, Cloud, Enterprise Mobility, Digital & Customer Engagement, Workplace Productivity, Collaboration, Security, Integrated Service Management and selected Industry Solutions.


About the Role:

This role is responsible for the development and delivery of consulting services.  Within the ACT, this is largely Federal Government focused and related industry businesses. The role will report to a Telstra Purple Squad Leader and directed locally through a Managing Consultant which is primarily focused on consulting for Federal Government

Based on understanding the customer’s business and ICT needs through a consulting process, the Senior Consultant utilises their project leadership skills to support engagement with our deep subject matter experts to envision capabilities and identify services and solutions in line with the client’s financial and performance targets.

The responsibilities for these roles are directly aligned to the consulting mission which are:

  • Consulting Delivery - Delivery of consulting engagements directly including leveraging the wider Telstra consulting team and Telstra’s resources.  Ability to manage customer communication and engagement.

  • Specialist knowledge or skills in project management or one or more technical domains, coupled with strong analytical & consultative skills.

  • Deliver projects while creating high customer advocacy.

  • Build client references through delivery excellence.

  • Create and capture consulting best practices and delivery IP & incorporate into a framework to improve.

  • Business Development – working to develop programs with clients, assisting the sales team to differentiate Telstra value with consulting and leading advisory consulting engagements to shape and influence client initiatives.

  • Innovation and Thought Leadership – As a problem-solving team we work with our internal and external stakeholders to leverage technology in all its forms.  Bring innovation along with roadmaps to achieve ultimate strategic goals.   

To hit the ground running we are looking for individuals who can confidently demonstrate the following:

  • Sound interpersonal and communication skills, bringing an ability to interpret between everyday language for non-IT customers and deep domain senior subject matter experts that typically have wider industry experience across multiple domains.  

  • Ability to work autonomously or as part of a team of consultants, architects and engineers to deliver a customer’s requirements.

  • Strong knowledge of security best practice as it applies to enterprise network and security infrastructure and proven extensive experience in delivering projects, services or consultancy services to large and medium sized enterprise organizations.

  • Canberra based position to support customer facing requirements, with an ability to work with remote Subject Matter Experts. 

  • We are looking for a range of Security certifications or relevant experience in designing and/or delivering security solutions as well as an in-depth knowledge of Security technology vendors and the offerings they provide. Previous experience with ICT Consultancy, across the domains of network architecture and/or security operations.  This would include relevant vendor currency, qualifications and certificates.  

  • Graduate or post graduate qualifications (or equivalent industry professional experience) in relevant field such as Business Administration, Project Management, Information Technology, Engineering or Computer Science. Technical qualifications across multiple vendors or domains, will be an advantage. 

  • Experience with industry/ enterprise consulting and delivery methods – can be any of the recognized frameworks COBIT, TOGAF, Prince2, ITIL, PMI (PMP/CAPM) Telstra TRIM or an ability to demonstrate relevant projects or experience in using any of the above. 

  • Previous experience in contributing to development of consulting or project management practices and management of teams. Contributing to developing, monetizing and executing a consulting strategy.

  • Experience influencing senior stakeholders – internal and external customers and Experience in developing customer presentations. 

  • Please note all candidates must be Australian Citizens and have current/or can hold a NV2 clearance and Employee Suitability Clearance (ESC) minimum to be considered. This role will require you to hold and maintain an Australian Government NV2 security clearance. Canberra Based Position.

We're after the right blend of experience and enthusiasm, and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers – this could be the role for you!

Interested? Apply Now!

Apply Now
  • Job Number: JR-10024144
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 07/11/2020 11:59 PM AEST
  • Applications close in: 12 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Cyber Defence Specialist

  • Job Number: JR-10009554
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 02/11/2020 11:59 PM AEST
  • Applications close in: 7 days time

About the role:

There’s no other communications company in Australia that has the range of opportunities on offer like at Telstra! We are a company that shapes the world of tomorrow through technology, join the team and further your career in more ways than you can imagine.

Telstra’s Cyber Security Operations team’s mission is to protect the privacy and security of our customers, Telstra and the services we provide, and to play a leading role in shaping the cyber security landscape.

We're working hard to become a world-class technology & service organisation and are looking for an exceptional Cyber Defence Specialist to help us protect the privacy and security of our customers and Telstra.

Our Cyber Defence team is essential in providing an orchestrated and rapid security incident response capability with an oversight of security incident response across wider Telstra and service, extending to our Managed Security Services customers. The Cyber Defence team provides a heightened level of incident communication in real time to senior management, business representatives, stakeholders and technical staff.

In the role of Cyber Defence Specialist, you will provide security incident management, to ensure incidents are driven to resolution whilst maintaining regular & informative communications to stakeholders. You will also provide the expected leadership and urgency to ensure all required resources, escalations and engagements occur in “real time” to resolve the incident or mitigate any risk by any means possible. Your key responsibilities include but not limited to: 

  • Control & Drive Technical Conference Bridges to achieve the shortest achievable customer & security incident resolution.
  • Manage the  incident bridges and ensure appropriate etiquette by ensuring the bridge participants are aware of their role and accountabilities
  • Ensure the required experts are engaged without delay and working on incident resolution.
  • Deliver timely and appropriate Cyber security incident reporting and situational reports.
  • Manage stakeholder expectations and assist in the reduction of impact of a cyber security event or incident.
  • Provide Cyber security incident response on a daily basis when no major incidents are underway.
  • Work well with others focusing on being better together to achieve the best outcomes for our customers.

What we are looking for:

To be successful in this role, you will have the following experience and qualifications: 

  • Demonstrated genuine interests and passion in Cyber Security is a must
  • Please note due to the nature of the role, successful candidate must be an Australian citizen with current NV1 level security clearance, and with ability to maintain such clearance
  • Working knowledge of Security Operations environments and Security incident management & response handling
  • Experience in Security/Network/IT Operations roles & Incident Management or Tertiary and or vocational training (TAFE)
  • Excellent verbal and written communication skills are essential.
  • Windows / Linux skills and experience with scripting / programming
  • Knowledge of threat types and actors motivations is key.
  • Ability and willingness to participate in a 24x7 shift roster is mandatory

In return for all your hard work within this role, you will be given exposure to a wide variety of career pathways within Telstra, with plenty of scope for learning and development. If this role fits with your career goals and experience, click apply now!

Benefits and Career Path:

Working for the most successful Telco Company in Australia also brings with it some great benefits, including: Working with the top IT Specialists in the APAC Region who provide support and mentoring, Substantial discounts on a range of Telstra products (including FOXTEL), Financial benefits such as Telstra Share Options, Great Salary Packaging Options and discounts on various retail, health and fitness and entertainment areas, Excellent work/life balance that allows you to have an excellent divide of personal needs and work commitments and performance bonuses*. Check out our website for more information and testimonials from our Employees.

Apply Now
  • Job Number: JR-10009554
  • Employment Type: Permanent Full Time
  • Location: ACT: Canberra
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 02/11/2020 11:59 PM AEST
  • Applications close in: 7 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Casual Customer Sales & Service Consultant COOMERA

  • Job Number: JR-10026088
  • Employment Type: Casual
  • Location: QLD: Gold Coast
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 13/11/2020 11:59 PM AEST
  • Applications close in: 18 days time

Connect with Telstra

At Telstra, our customers at the heart of everything we do. And that’s where you come in - to help us realise our vision of creating a brilliantly connected future for everyone!

The role with us

We’re all about helping our customers connect in new and better ways – so your flair in making the complex simple, and ability to deliver a unique, memorable experience to our customers, every time, is what we aim to achieve every day here at our Telstra 

Coomera store.

Whether you’re helping with a customer’s mobile needs, talking to them about their news and entertainment preferences so that you can tailor a FOXTEL™ from Telstra package for them, or offering technical support, you’ll have the know-how and     positive attitude to make every customer feel like they’re a VIP.

And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.

Some of the specifics

  • Telstra Store in Coomera: Shop 1024, Westfield Shopping Centre, 109 Foxwell Road, Coomera             
  • Casual position
  • Store Hours: Monday to Wednesday 9.00am - 5.30pm, Thursday 9.00am - 9.00pm, Friday 9.00am - 5.30pm, Saturday 9.00am - 5.00pm, Sunday 10.00am - 4.00pm

Who we look for

To do well in a retail career with our team, you will be confident, knowledgeable and resilient. You’ll also show us your natural enthusiasm for working with people. To be considered for the job, you’ll ideally have:

  • demonstrated interpersonal and communicative skills – allowing you to easily connect and develop rapport with others and drive customer satisfaction;
  • Previous experience in a dynamic retail environment is ideal
  • An interest in tech products is a bonus – but don’t worry, we’ll provide all the technical knowledge and training you’ll need!

Interested?

If you have a real passion for delivering brilliant customer service, and would thrive as part of our fun, dedicated team – connect with us and apply!


 

Apply Now
  • Job Number: JR-10026088
  • Employment Type: Casual
  • Location: QLD: Gold Coast
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 13/11/2020 11:59 PM AEST
  • Applications close in: 18 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Casual Customer Sales & Service Consultant CHARLESTOWN

  • Job Number: JR-10026461
  • Employment Type: Casual
  • Location: NSW: Sydney or NSW: Newcastle
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 03/11/2020 11:59 PM AEST
  • Applications close in: 8 days time

Connect with Telstra

Our vision is to create a brilliant connected future for everyone. And that’s where you come in, by helping our customers to connect: faster, better and smarter.

About the role

Working at our Telstra Store Charlestown, the job will have you on the shop floor, talking with our new and existing customers. Listening is key, as we're here to help - and for you, providing a brilliant customer experience is about finding the best possible solutions to suit their individual needs.

Whether you’re chatting about new and exciting technologies such as wearable devices, matching a broadband plan for our customers for the home or office, or discussing our products and services designed to help customers connect in new and different ways – you’ll be the face and voice of Telstra to provide personalised service and advice.

Some of the specifics

  • Telstra Store Charlestown, Shop 202 (L2) Charlestown Square, 30 Pearson St, Charlestown
  • Casual Positions!
  • Store Hours: Monday to Wednesday 9.00am - 5.30pm, Thursday 9.00am - 9.00pm, Friday 9.00am - 5.30pm, Saturday 9.00am - 5.00pm, Sunday 10.00am - 5.00pm
  • 4-5 days of full availability over the week is required! (specially on Fridays, Saturdays, Sundays, and Mondays)

It's no secret that we expect a lot from you. In return, we offer ongoing training and support to help you develop and grow your career with us. Also, being part of our Telstra team, you’ll enjoy access to some great rewards, discounts and benefits!

A bit about you

To be considered for the job, we'll be looking for you to show us:

  • Your vibrant personality and an enthusiasm for working with people
  • Great communication skills that will help you build rapport and work with others
  • Previous experience in a dynamic retail environment is a bonus
  • An interest in tech products is ideal – but don’t worry, we’ll provide all the technical knowledge and training you’ll need!

Apply today!

If you’re excited at the opportunity to be part of a team where you’re trusted to deliver, empowered to achieve, and developed to reach your full potential – we encourage you to apply!

Apply Now
  • Job Number: JR-10026461
  • Employment Type: Casual
  • Location: NSW: Sydney or NSW: Newcastle
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 03/11/2020 11:59 PM AEST
  • Applications close in: 8 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.

Casual Customer Sales and Service Consultant BROWNS PLAINS

  • Job Number: JR-10027169
  • Employment Type: Casual
  • Location: QLD: Brisbane
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 13/11/2020 11:59 PM AEST
  • Applications close in: 18 days time

Connect with Telstra
We’re at the heart of technological change and we’re helping to make it happen by connecting everything to everyone. And that’s where you come in, to help us create a brilliantly connected future for our customers.

About the role
We are seeking expressions of interest from talented individuals who thrive in a fast paced customer service environment and are looking for their next retail opportunity.

At Telstra, we know that our people are our greatest asset and that’s why we’re always looking for brilliant individuals who embody our values and have a passion for technology.

As part of our Customer Sales and Service Consultants team, you will be the face and voice of Telstra. Talking to our new and existing customers, you’ll deliver personalised service and advice to uncover their individual needs and provide them with great solutions.

On any given day, you could be sharing your knowledge about our services and the latest technology, or talking to a customer about our international roaming offers for their next holiday. It’s challenging and varied work that you can be proud of.

Specifics:

Telstra Browns Plain Store: Shop GF068 Grand Plaza Shopping Centre, 27-49 Browns Plains Road

Store opening hours:

  • Monday 9:00 AM to 5:30 PM

  • Tuesday 9:00 AM to 5:30 PM

  • Wednesday 9:00 AM to 5:30 PM

  • Thursday 9:00 AM to 7:00 PM

  • Friday 9:00 AM to 5:30 PM

  • Saturday 9:00 AM to 5:00 PM

  • Sunday 10:00 AM to 3:00 PM


What you’ll bring
As our customers are at the heart of everything we do, their happiness is our success, so you’ll need to go above and beyond to meet their needs.

This means we’re looking for people who have the confidence to speak with customers face to face, are resourceful and resilient, and are able to show us their natural enthusiasm for working with people.

You'll also need to be receptive to different personalities, and use varied approaches in your interactions with others.

Sounds like you?
If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!

Apply Now
  • Job Number: JR-10027169
  • Employment Type: Casual
  • Location: QLD: Brisbane
  • Opening date: 20/10/2020 12:00 AM AEST
  • Closing date: 13/11/2020 11:59 PM AEST
  • Applications close in: 18 days time

Thrive, your way

At Telstra, we’ve created an inclusive environment where talented people with a broad range of skills, experiences, beliefs and backgrounds can all thrive together. 

Accessibility support

If you identify as living with a disability, our team are happy to work with you through the recruitment process.
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