At Telstra, we’re focused on delivering a seamless and amazing experience for our customers. To help us do this, our product and service design teams play a vital role in bringing our products to life on a global scale.

Our Enterprise Sales team is one of the strategic growth areas for Telstra. We are focused on providing Enterprise customers of all sizes with an integrated range of communications solutions and managed services from Unified Communications, Cloud, and Contact Centres to networks. We are creating a services organisation, building on Telstra’s existing capabilities and expertise in order to support business customers of all sizes move information technology infrastructure and services onto their network.

How does the Pricing Analyst fit into the team? You will be contributing to the business strategy in ensuring profitable growth, compliance, and competitiveness of price offers to new and existing customers.

As the Pricing Analyst, you'll be responsible for:  

• The preparation of accurate financial pricing models in MS Excel to aid with decision making and the development of pricing hypothesis.

• Making recommendations for consideration in the formulation of Strategic initiatives, based on fact based data analytics

• Developing and maintaining a current market intelligence pricing database to aid in market-relevant pricing decisions

• Undertaking pricing analysis, research, modelling, forecasting & diagnosis to identify patterns, trends or issues that may need a response

• Interpreting data/outcomes to highlight business problems, risks and opportunities.

• Making recommendations for consideration in the formulation of tactical and operational plans and initiatives

• Co-ordinating post-implementation reviews of projects or plans, and analyse their impact on the achievement of the groups KPIs.

• Communicating findings and make recommendations to sales teams and business leaders

• Developing, undertaking or contributing to research projects

To be successful in the role, the hiring team is looking for the following:

• Bachelor’s degree in business, marketing, economics, or similar education

• Extensive experience in Pricing- ideally Telecom Pricing

• Demonstrable experience in a financial / commercial / business analytics role, with advanced financial modelling, analytical and quantitative expertise

• Experience in understanding, interpreting and analysing complex business issues

• Experience in focused market research activities to support business decision making.

• Ability to clearly present complex analytics into clearly articulated outcomes and recommendations

• An international multicultural approach, ability to work in virtual teams

• The ability to understand International Connectivity and Managed services products within an international environment

• Advance skills in data modelling or similar

• Effective oral and written communication skills

Our purpose is to create a brilliant connected future for everyone, and it’s our responsibility to the nation, and every market we operate in. This will give your work meaning because you’ll know that you’re helping to make a difference to our customers and the communities in which they live.

If this role sounds like you, then we would love to hear from you to discuss this great opportunity.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

At Telstra, we have a clear purpose: to create a brilliant connected future for everyone. We know that it's a future that won't happen on its own. It must be delivered — and only Telstra can bring together all the parts to create it globally. This is where YOU come in, by playing your part to help our customers connect: faster, better and smarter.

Telstra Enterprise is looking for a Senior Business Analyst & Chapter Lead to join the Value Creation Commercial Chapter Area to provide and lead specialist analysis, design, development and deployment of data insights that will underpin Customer Value Management decision. You will be enabling the organization to leverage data assets to deliver personalised customer experience, services, solutions and products. Chapter Leads reports to the Chapter Area Lead and are responsible for building and developing capability in their chapter members. Chapter Leads will lead a team of specialised capability Chapter Leads will be a role model for our ways of working and be passionate about coaching, mentoring and developing others to be the best versions of themselves.  Chapter Leads are a known SME in the Chapter Area capability and bring extensive experience and technical/domain know-how in their relevant capability to their Chapter.

Your role plays an important part insuring that the program runs smoothly. You will support your Product Owner in the strategy, execution and governance of the program to ensure that we provide our customers with a seamless, world-class experience. And ultimately, improve customer sentiment and preference.

A taste of what the Senior Business Analyst & Chapter Lead role entails:

Program- management

• Responsible for the membership and relationship data; working collaboratively with the Phoenix and Sales teams to sure data is accurate and relevant stakeholders are notified when data needs to be updated
• Systems; Work collaboratively with the Phoenix and Marketing Enablement teams to integrate and automate the nominations process into the B2B technology stack
• Data; Develop operating rhythm with C&SB to ensure that supply data matches the demand of the resources
• Reporting; Provide comprehensive program reporting to Chapter Lead to inform program decisions and governance ensuring that we can comprehensively report on the overall Diamond program
• Governance; Help facilitate and organise the monthly operational and quarterly executive diamond governance meetings

Self-Management

• Promote and live the Telstra Values and lead and work in accordance with Telstra's policies, processes and procedures.
• Manage own performance and ensure safe working environment for self and others.
• Communicate clearly and appropriately with a defined operating rhythm for your team
• Proactively demonstrate leadership and teamwork through a positive outlook
• Demonstrate through everything you do, the principles of collaboration, agility and flexibility to your team and stakeholders
• Be recognised as an expert within the Data and Analytics areas, guides and coaches' others to assist in building capability across the team and increase scalability
• Partner with senior stakeholders across the organisation to understand their business problems, share insights and help to create opportunities for their business
• Derive insights from multiple data sets to test hypotheses and develop recommendations for actions
• Build analytical solutions by manipulating large data sets and integrating diverse data sources
• Lead key pieces of work

Chapter Lead

• Collaborate with the Chapter Area Lead and other chapter leads to grow and develop your chapter members’ areas of expertise and ensure alignment on the “being” and “doing” of the work they perform in teams. 
• Coach and mentor your chapter team members, develop their skills, as well as help with any business challenges and opportunities being solved in the team. 
• Maintain an active talent pipeline for your chapter, to meet team demand, including recruitment and selection of new chapter members in collaboration with Product Owners and Chapter Area Lead. 
• Manage performance related issues as required. 
• Manage organisational people leadership activities as required. 
• Maintain and develop your own expertise and knowledge to ensure you bring the latest thinking to your role, and help to empower others with that knowledge.
• Work in a cross functional team and carry out the accountabilities aligned to the roles within your chapter.

To be successful in the role, you'll need to have:

• Knowledge of customer experience data sources & billing systems such as Phoenix, EDW, MICA, MAXIM, Axis.
• University qualified in Business, Economics or Marketing
• Demonstrated ability to achieve KPI's and marketing objectives
• Confident communication with stakeholders, both internal and external, at all levels of the business
• Excellent interpersonal, written and oral communication skills
• Salesforce experience
• Basic SQL Skills
• Expert level Data wrangling tools (min one of the following) – PowerBI, PowerQuery, Knime, Alteryx, Lavastorm, Python
• Strong use of Data Visualisation tools (min one) PowerBI, Qlick, Tableau, open source
• Advanced Excel analytics – pivot tables, slicers, etc
• Basic understanding of Telstra Enterprise lifecycle
• Basic understanding what are metrics and insights, revenue drivers and intelligent targets
• Bonus tools: SSMS, DbBeaver, Azure Data Studio, Teradata SQL Assistant, SAAS
• Bonus Skills: basic data modelling and relational modelling concepts

We’re leaving our legacy behind and creating a new Telstra that’ll ensure we remain a market leader. We know the journey will be tough, but it’ll be worth it. You can challenge the status quo and help lead the charge in one of the biggest transformations in Australian corporate history.

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – this could be the role for you!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

At Telstra, we have a clear purpose: to create a brilliant connected future for everyone. We know that it's a future that won't happen on its own. It must be delivered — and only Telstra can bring together all the parts to create it globally. This is where YOU come in, by playing your part to help our customers connect: faster, better and smarter.

Telstra Enterprise is looking for a Senior Business Analyst to join the Value Creation Commercial Chapter Area to provide and lead specialist analysis, design, development and deployment of data insights that will underpin Customer Value Management decision. You will be enabling the organization to leverage data assets to deliver personalised customer experience, services, solutions and products.

Your role plays an important part insuring that the program runs smoothly. Your role plays an important part insuring that the program runs smoothly. You will support your Product Owner in the strategy, execution and governance of the program to ensure that we provide our customers with a seamless, world-class experience. And ultimately, improve customer sentiment and preference.

A taste of what the Senior Business Analyst role entails:

Program- management

• Responsible for the membership and relationship data; working collaboratively with the Phoenix and Sales teams to sure data is accurate and relevant stakeholders are notified when data needs to be updated
• Systems; Work collaboratively with the Phoenix and Marketing Enablement teams to integrate and automate the nominations process into the B2B technology stack
• Data; Develop operating rhythm with C&SB to ensure that supply data matches the demand of the resources
• Reporting; Provide comprehensive program reporting to Chapter Lead to inform program decisions and governance ensuring that we can comprehensively report on the overall Diamond program
• Governance; Help facilitate and organise the monthly operational and quarterly executive diamond governance meetings

Self-Management

• Promote and live the Telstra Values and lead and work in accordance with Telstra's policies, processes and procedures.
• Manage own performance and ensure safe working environment for self and others.
• Communicate clearly and appropriately with a defined operating rhythm for your team
• Proactively demonstrate leadership and teamwork through a positive outlook
• Demonstrate through everything you do, the principles of collaboration, agility and flexibility to your team and stakeholders
• Be recognised as an expert within the Data and Analytics areas, guides and coaches' others to assist in building capability across the team and increase scalability
• Partner with senior stakeholders across the organisation to understand their business problems, share insights and help to create opportunities for their business
• Derive insights from multiple data sets to test hypotheses and develop recommendations for actions
• Build analytical solutions by manipulating large data sets and integrating diverse data sources
• Lead key pieces of work

To be successful in the role, you'll need to have:

• Knowledge of customer experience data sources & billing systems such as Phoenix, EDW, MICA, MAXIM, Axis.
• University qualified in Business, Economics or Marketing
• Demonstrated ability to achieve KPI's and marketing objectives
• Confident communication with stakeholders, both internal and external, at all levels of the business
• Excellent interpersonal, written and oral communication skills
• Salesforce experience
• Basic SQL Skills
• Expert level Data wrangling tools (min one of the following) – PowerBI, PowerQuery, Knime, Alteryx, Lavastorm, Python
• Strong use of Data Visualisation tools (min one) PowerBI, Qlick, Tableau, open source
• Advanced Excel analytics – pivot tables, slicers, etc
• Basic understanding of Telstra Enterprise lifecycle
• Basic understanding what are metrics and insights, revenue drivers and intelligent targets
• Bonus tools: SSMS, DbBeaver, Azure Data Studio, Teradata SQL Assistant, SAAS
• Bonus Skills: basic data modelling and relational modelling concepts

We’re leaving our legacy behind and creating a new Telstra that’ll ensure we remain a market leader. We know the journey will be tough, but it’ll be worth it. You can challenge the status quo and help lead the charge in one of the biggest transformations in Australian corporate history.

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – this could be the role for you!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex

At Telstra, we have a clear purpose: to create a brilliant connected future for everyone. We know that it's a future that won't happen on its own. It must be delivered — and only Telstra can bring together all the parts to create it globally. This is where YOU come in, by playing your part to help our customers connect: faster, better and smarter.

Telstra Enterprise is looking for a Business Analyst to join the Value Creation Commercial Chapter Area to provide and lead specialist analysis, design, development and deployment of data insights that will underpin Customer Value Management decision. You will be enabling the organization to leverage data assets to deliver personalised customer experience, services, solutions and products.

Your role plays an important part insuring that the program runs smoothly. You will support your chapter area lead in the strategy, execution and governance of the program to ensure that we provide our customers with a seamless, world-class experience. And ultimately, improve customer sentiment and preference.

A taste of what the Business Analyst role entails:

Program- management

• Responsible for the membership and relationship data; working collaboratively with the Phoenix and Sales teams to sure data is accurate and relevant stakeholders are notified when data needs to be updated
• Systems; Work collaboratively with the Phoenix and Marketing Enablement teams to integrate and automate the nominations process into the B2B technology stack
• Data; Develop operating rhythm with C&SB to ensure that supply data matches the demand of the resources
• Reporting; Provide comprehensive program reporting to Chapter Lead to inform program decisions and governance ensuring that we can comprehensively report on the overall Diamond program
• Governance; Help facilitate and organise the monthly operational and quarterly executive diamond governance meetings

Self-Management

• Promote and live the Telstra Values and lead and work in accordance with Telstra's policies, processes and procedures.
• Manage own performance and ensure safe working environment for self and others.
• Communicate clearly and appropriately with a defined operating rhythm for your team
• Proactively demonstrate leadership and teamwork through a positive outlook
• Demonstrate through everything you do, the principles of collaboration, agility and flexibility to your team and stakeholders

To be successful in the role, you'll need to have:

• Knowledge of customer experience data sources & billing systems such as Phoenix, EDW, MICA, MAXIM, Axis.
• University qualified in Business, Economics or Marketing
• Demonstrated ability to achieve KPI's and marketing objectives
• Confident communication with stakeholders, both internal and external, at all levels of the business
• Excellent interpersonal, written and oral communication skills
• Salesforce experience
• Basic SQL Skills
• Data wrangling tools (min one of the following) – PowerBI, PowerQuery, Knime, Alteryx,Lavastorm, Python
• Data Visualisation tools (min one) PowerBI, Qlick, Tableau, open source
• Advanced Excel analytics – pivot tables, slicers, etc
• Basic understanding of Telstra Enterprise lifecycle
• Basic understanding what are metrics and insights, revenue drivers and intelligent targets
• Bonus tools: SSMS, DbBeaver, Azure Data Studio, Teradata SQL Assistant, SAAS
• Bonus Skills: basic data modelling and relational modelling concepts

We’re leaving our legacy behind and creating a new Telstra that’ll ensure we remain a market leader. We know the journey will be tough, but it’ll be worth it. You can challenge the status quo and help lead the charge in one of the biggest transformations in Australian corporate history.

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – this could be the role for you!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex