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About the role:

As our Senior Technical Security Consultant you'll be part of a team of 13, responsible for the development and delivery of Security consulting services. Within the ACT, this is largely Federal Government focused and related industry businesses, which is why it's essential the successful person is currently living in the ACT, within a commutable distance to Canberra CBD.

You’ll be leading exciting consulting projects for Federal Government departments with the support of technical specialists to advise and plan the implementation of cutting edge digital Security solutions to help meet the needs of our customers.

You'll have a broad technical knowledge, particularly in the Security space, with an understanding of Federal Government needs. As well as your technical expertise, it's paramount you're a great communicator, comfortable speaking and occasionally informally presenting to clients.

Here's some of what you'll be doing day to day:

• Consulting Delivery - Delivery of consulting engagements directly including leveraging the wider Telstra consulting team and Telstra’s resources

• Deliver projects while creating high customer advocacy

• Build client references through delivery excellence

• Create and capture consulting best practices and delivery IP & incorporate them into a framework to improve

• Business expansion – working to develop programs with clients, assisting the sales team to differentiate Telstra value with consulting

• Innovation and Thought Leadership – As a problem-solving team we work with our internal and external stakeholders to leverage technology in all its forms. Bring innovation along with roadmaps to achieve ultimate strategic goals 💪

To be successful in the role, you must:

• Australian citizenship and have current/or can hold a minimum NV1 clearance and Employee Suitability Clearance (ESC) minimum to be considered. This role will require you to gain/ hold and maintain an Australian Government NV2 security clearance

• Tertiary Qualifications (preferably Bachelor’s degree in Engineering / Computer science / IT)

• Strong knowledge of security best practice, as it applies to enterprise network and security infrastructure.

• Knowledge of Government security best practice, as it applies to enterprise network and security infrastructure

• Proven extensive experience in delivering projects, services, or consultancy services to large and medium-sized enterprise organizations

• Canberra based position to support customer-facing requirements

• Security certifications or relevant experience in designing and/or delivering security solutions, as well as in-depth knowledge of Security technology vendors and the offerings they provide.

• Ability to influence senior stakeholders and experience in developing customer presentations

Our perks & benefits:

• Work-life integration - we understand life happens when you're busy making other plans, so we offer flexibility around where, and when you work.

• 16 weeks paid parental leave for primary and secondary carers.

• Professional development program.

• An epic (free) Telstra mobile phone plan.

• Laptop/Device allowance renewed every 2 years.

• Purchased Annual Leave scheme.

• Discounted Telstra products and services

We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!

On the cusp of the next technological transformation in the digital world, Telstra has and continues to be at the forefront of local and global innovation. Come disrupt and lead the industry as we build the networks for the future and push the boundaries of what’s possible with technology.

We're after the right blend of experience and enthusiasm, and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.

About the role:

As one of our Senior Technical Consultants you'll be part of a team of 13, responsible for the development and delivery of technical and security consulting services. Within the ACT, this is largely Federal Government focused and related industry businesses, which is why it's essential the successful person is currently living in the ACT, within a commutable distance to Canberra CBD.

You’ll be leading exciting consulting projects for Federal Government departments with the support of technical specialists to advise and plan the implementation of cutting edge digital solutions to help meet the needs of our customers.

You'll have a broad technical knowledge, with an understanding of Federal Government needs for Security, networking, and digital services. As well as your technical expertise, it's paramount you're a great communicator, comfortable speaking and occasionally informally presenting to clients.

Here's some of what you'll be doing day to day:

• Consulting Delivery - Delivery of consulting engagements directly including leveraging the wider Telstra consulting team and Telstra’s resources

• Deliver projects while creating high customer advocacy

• Build client references through delivery excellence

• Create and capture consulting best practices and delivery IP & incorporate them into a framework to improve

• Business expansion – working to develop programs with clients, assisting the sales team to differentiate Telstra value with consulting

• Innovation and Thought Leadership – As a problem-solving team we work with our internal and external stakeholders to leverage technology in all its forms. Bring innovation along with roadmaps to achieve ultimate strategic goals 💪

To be successful in the role, you must:

• Australian citizenship and have current/or can hold a minimum NV1 clearance and Employee Suitability Clearance (ESC) minimum to be considered. This role will require you to gain/ hold and maintain an Australian Government NV2 security clearance

• Tertiary Qualifications (preferably Bachelor’s degree in Engineering / Computer science / IT)

• Knowledge of Government security best practice, as it applies to enterprise network and security infrastructure

• Proven extensive experience in delivering projects, services, or consultancy services to large and medium-sized enterprise organizations

• Canberra based position to support customer-facing requirements

• Industry certifications or relevant experience in designing and/or delivering technical solutions, as well as an in-depth knowledge of technology vendors and the offerings they provide

• Experience with industry/ enterprise consulting and delivery methods – can be any of the recognized frameworks COBIT, TOGAF, Prince2, ITIL, PMI (PMP/CAPM) Telstra TRIM or an ability to demonstrate relevant projects or experience in using any of the above

• Ability to influence senior stakeholders and experience in developing customer presentations

Our perks & benefits:

• Work-life integration - we understand life happens when you're busy making other plans, so we offer flexibility around where, and when you work.

• 16 weeks paid parental leave for primary and secondary carers.

• Professional development program.

• An epic (free) Telstra mobile phone plan.

• Laptop/Device allowance renewed every 2 years.

• Purchased Annual Leave scheme.

• Discounted Telstra products and services.

We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!

On the cusp of the next technological transformation in the digital world, Telstra has and continues to be at the forefront of local and global innovation. Come disrupt and lead the industry as we build the networks for the future and push the boundaries of what’s possible with technology.

We're after the right blend of experience and enthusiasm, and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.

We're on a mission to redesign the way we all connect, and fundamentally change the nature of telecommunication products and services in Australia, and across the region.

The work we do empowers the lives of millions of people around the world. Together, we're creating a bold, new Telstra that will continue to lead the market both now and into the future. At Telstra, what you do matters.

We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!

Our Process Excellence Chapter Area

In the new cross company Process Excellence Chapter Area, we develop the best customer, business and process transformation capability and allocate it to Telstra’s highest priorities to support the delivery of a world class customer and employee experience supported by cost-efficient operations.

As the Process Engagement Lead, you will work with the CoE Lead Principal to co-create and execute on the engagement and enablement strategy for some of our most important stakeholder groups: Process Owners and Operational Owners. This will require understanding their needs and their objectives, translating this into how the Process Excellence Chapter Area can support them, increasing their awareness and process management capability, and collaborating with different parts of the organisation (from the Process Chapters, to Learning and Development, as examples) to bring all of this to life.

This is a pivotal role which requires great stakeholder management, customer focus, cross-functional collaboration, a continuous improvement mindset, the ability to design and execute pragmatic initiatives and a focus on outcomes. This is a pivotal role to our T22 commitment of delivering tangible improvements for Telstra through Process Excellence.

Key responsibilities

• Develop relationships with Process Owners as a trusted advisor on all things process
• Support Process Owners at all levels of maturity to be successful in meeting their PO accountabilities.
• Lead the development and ongoing management of Telstra’s Process Owner capability component as part of the broader BPM framework.
• Supports Process Owners with process performance measurements and analysis of process performance
• Working with Learning & Development as the SME to support any required training designs
• Support the identification and assessment of effectiveness of process controls across process obligations and performance targets
• Contribute to a continuous improvement culture through coaching and training of continuous improvement methodologies and industry best practice to the wider team.
• Engage and consult with key stakeholders to assess the scope of the problem and gather relevant sources of information to support the identification, decision making and prioritization of improvement initiatives.
• Leverages communication skills to create and present process recommendations for approval taking into consideration the commercial, operational and customer impact based on data analysis to senior stakeholders on process improvement opportunities.
• Applies breadth of knowledge across process modelling to document visual diagrams and models and create knowledge articles and work instructions to enable effective ongoing management of processes.
• Gathers data from numerous sources to generate meaningful insights to understand how processes will perform before implementation and applies problem solving techniques such as ‘what if’ analysis and scenario modelling to identify risks to build a successful future state process.

About you

To be successful in the role, you'll bring skills and experience in:

• Senior stakeholder engagement
• Operational management
• Community of Practice (CoP) development & management
• Ability to work collaboratively across functions
• Outcome-focused mindset

Highly Desirable Qualifications

• Process re-design experience
• Lean, Theory of Constraints (ToC), Six Sigma
• Operational excellence
• Program management
• Customer experience

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

We're Australia’s leading telecommunications and technology company. And, with a presence in more than 20 countries, we’re creating a global footprint – which for you, that means incredible work opportunities and experiences to develop and grow your career.

We create better ways to empower Businesses and Government to thrive in a connected world by enabling them to optimize IT, reach global markets, secure their businesses, liberate workforce and create transformative innovation.

We are specifically looking for an experienced Enterprise consulting architect based in Japan with strong specialization and experience in Cloud Security, Network Security, Networking, automation, and scripting. These skills are compulsory is terms of success within this role.

ABOUT THE ROLE
 

As a Sales Engineer at HeadSpin, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on application performance management and HeadSpin. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize HeadSpin industry leading APM solutions.

During the sales cycle, you will lead the proof of concepts, demonstrating HeadSpin' ability to meet and exceed customer requirements, often in the customer's production environment. Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers' success. You will need to be fluent in written and spoken English to communicate with colleagues around the world.

You will also support existing customer setups in Japan, including visiting customers on site as required.

HeadSpin is revolutionizing the way developers test, monitor and optimize their applications. We are building a first-of-its-kind, mobile device cloud platform that allows apps to instantaneously run on real devices across global mobile carrier networks. Our goal is to provide powerful, actionable data which pinpoints any problem in the app and enables developers to fix these issues before launch. HeadSpin integrates seamlessly with your development workflow and requires no changes to your app.

ABOUT YOU
 

To be successful in this role, you must have:

• Relevant experience in technical sales, either iOS or Android, and Java or Python

• Experience and competence working at OS command lines including Unix, Linux and Window command prompts.

• Experience with iOS or Android, Unix/Linux/Windows shell scripting.

• Knowledge of basic networking components and concepts. Ability to troubleshoot basic networking issues that may prevent communication between hosts.

• Experience with web servers and common relational databases used in today's application architectures. Ability to understand SQL.

• Excellent communication and presentation skills.

• Passionate about technical sales and working with customers.

• Ambitious and self-motivated with a high emotional IQ.

• Ability to work on multiple POCs and post-deployment customer account management concurrently.

• Highly coachable with a strong desire to improve and grow as a professional.

• Must based or amenable to be based full time in Tokyo, Japan.

• Fluency with spoken and written English is a must to communicate with colleagues around the world.

Interested? Apply Now!

A job at Telstra is like no other you've had. You'll be challenged, you’ll be inspired and you'll be proud. Because whatever your job is here, you'll always be part of something bigger.

If you're excited about the opportunity to be part of a vibrant team committed to delivering amazing experiences for our customers – this could be the role for you!

Hi! We’re Telstra Purple 👋

We’re more than just tech and innovation. We’re a collection of passionate people who give purpose to technology. These are the most important aspects of our business – in fact, so important that we’ve used them to literally inspire our name (Purpose & People). 

Everything we do is founded on our core beliefs:

• We thrive when our people thrive
• Our customer's success is our success
• We are trusted and empowered as individuals
• We are stronger together
• We continuously learn, share and innovate

Join us on the leading edge of innovation, as we help our clients navigate to a brilliantly connected future.

The role

The Senior Technical Consulting- Specialist helps build out the applications and cloud business of Telstra Purple across Asia. The successful candidate will be business savvy and a technical lead in this space. Both the Cloud and Applications pillar are key to the success of the vision of Telstra Purple both globally and here in Asia. We have a growth target and this role is vital as this will help the BD bring in the work and be across delivery from a technical leadership standpoint.

General

• Senior consultant across
  • Orchestration (Kubernetes), Containerization (Docker)
  • DevSecOps
  • Re-architecture of application (Serverless, Micro-services)
• Up to date with the latest trends
• Strong application development background to architect application migrations and development on cloud platforms

Pre-Sales

• Sales and target driven, responsible for technical proposals, work closely with BD to meet and exceed sales target.
• Strong technical sales skills in public cloud and cloud native solutions
• Great communication skills with technical and business stakeholders to quickly understand the problems from customer and able to drive solutions for customers
• Strong solution design skills in cloud and application space and presentation skills
• Estimate and outline the solution proposals, and articulate the application and infrastructure design rationale
• Hands-on skills for implementing the proposed solutions and even small PoCs to prove the concept

Delivery

• Technical ownership of the project delivery, and able to technically guide the delivery team for successful development and deployment of the proposed solution
• Work with teams to understand application infrastructure needs and to ensure these are developed and maintained during the life of the application
• Documents infrastructure and application architecture and ensure it is up to date.
• Champion in socialising infrastructure/application policies and practices.
• Help drive infrastructure as code using deployment automation tools, such as terraform.
• Have experience in implementing enterprise application using both IaaS, PaaS (platform services) like web app, Azure SQL, event hubs, stream analytics, document DB etc.
• Familiar with serverless technologies like Azure Logic Apps, Azure Functions etc.
• Build application containers (Docker, Docker-Compose)
• Knowledge in container orchestration technologies like Kubernetes
• Knowledge in CI/CD for both IaaS, PaaS and container based hosting environments
• Coding/scripting (Bash, JavaScript, JSON, Yaml, etc.)
• Good knowledge of security fundamentals, including encryption, certificates, etc.
• Detailed knowledge of systems infrastructure, networking, monitoring and supporting tooling.
• Certifications with Azure will be highly regarded.

Key Attributes:

• Demonstrable experience developing solutions in their chosen technology focus.
• Good knowledge and understanding of their chosen technology focus
• Contributes ideas to enhance proposed solutions
• Easy to work with, instilling a positive and proactive attitude
• Dynamic, flexible and contactable

To be successful in the role, you'll need the following…

The ideal candidate will have highly developed skills and experience in customer management, development, enterprise consulting and development solutions, including:

• Presenting solutions to clients
• Building key relationships within business
• Experience in designing/delivery of key development solutions into Azure or AWS
• Experience in designing/delivery of key development solutions to on premise/hybrid systems
• Experience in delivery of web front end development stacks such as HTML and JavaScript and/or experience in delivery of mobile development stacks
• Exposure to multiple agile methodologies, best practices and development technologies
• Exposure to classic waterfall methodologies
• Ability to define and understand customer problems
• Ability to collaborate and work part of a larger team
• Good communication skills, high level of technical expertise and extremely passionate about technology

We're after the right blend of experience and enthusiasm, and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business, and push for diversity of thought in all we do.

Interested? Apply Now!

Working at Telstra brings endless opportunities to develop and grow your career with us in a creative and a success-based culture. If you can help us add a positive impact to every Telstra customer’s experience, enjoy collaborating with different people and can handle challenge in any form, we'd love to hear from you.

In an industry that’s constantly changing, Telstra is at the forefront of technology innovation and we're transforming to become the telco of the future - to lead the market with the best solutions that we know our customers expect.

We are looking for a Business Specialist to join our team in London, UK working as part of the Operating Wholesale Voice Routing and Pricing team focusing on international voice calls. This team is responsible for the retail side and wholesale side (re-sellers) of international voice calls.

As the Business Specialist, you will manage the International Direct Dialling/voice calls (IDD) for your assigned destinations and offer commercial advice based off their analytics. You will manage commercial operations including the selection of the right supplier, pricing and cost management and deal management.

You are an important contributor in providing business insights through analysing, forecasting, reporting and monitoring our business and commercial information, that support the identification of business improvement programs. You thrive on providing the data, analysis and insights for critical decision-making purposes that support Telstra in reaching our strategic objectives as an organisation.

What you’ll be doing

• Be responsible for the Pricing, Cost, Quality and growth opportunity aspects for your assigned destinations (locations will be global including UK, Ireland, Australia)
• Analyse and define the cost base for each service level as well as define and issue the floor price to the sales team and ensure quality of service for each service level
• Response to faults raised by Service Desk
• Manage and represent the Voice Business in the resolution of faults
• Competitive costing based on opportunities
• Ongoing floor pricing updates
• Positive contribution to Voice gross and net revenue
• Provide subject matter expertise to the sales team such as providing commercial and technical input into bid proposals or deals proposed by the sales team
• Assist with Investigation of traffic anomalies including fraud
• Assess and suggest process and business improvements

To be successful in the role, you would need to have the following:

• Commercial acumen experience in forecasting, pricing, cost, revenue understanding OR ability to put together a business proposal
• Analytical and problem-solving skills with advanced working knowledge of databases
• Ease with working with numbers
• Tertiary qualifications with some exposure to financial and business concepts
• Strong proficiency in Microsoft Office skills (particularly Excel)
• Be organised and deadline driven
• Have the ability to work independently and manage workload efficiently
• Have effective communication skills (dealing with internal, external and cross-team stakeholders
• Excellent English communication skills (verbal and written) required
• Adaptability working in multiple time zones

High Desirable skill:

• Experience in CSGI (voice trading software) will be an added advantage

At Telstra, you’ll build your skills through a holistic approach to development; on-the-job experience, relationships and networks, and formal training.

If this role sounds like you, then we would love to hear from you to discuss this great opportunity. Apply today.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex

About the team
Our Enterprise business is a growth engine for Telstra, focused on providing global business customers of all sizes with industry based services and solutions.
We meet a critical need in the market – combining connectivity infrastructure across the world with the leading technology solutions and expertise.

The role with us

The Security Consultant will be part of our Telstra Purple business unit which provides professional and managed services to our enterprise customers. You will deliver technical and advisory security engagements, supporting Lead Security Consultants and working closely with the rest of the security team to provide an exceptional service to our customers and build relationships within our accounts.

As a Security Consultant you will you will be a skilled industry expert developing and delivering customer security solutions that enable our customers business objectives that contribute to the team achieving the security revenue number, directly contributing to the Advisory revenue number, and indirectly contributing to the Assure revenue number. The security consultant will also assist presales specialists in advanced technical conversations on fully qualified opportunities and enable the Sales Team to meet defined targets.

You will participate in customer engagement activities, including customer presentations and advising end-to-end technical solutions from design, delivery, implementation and deployment using the latest technologies helping customers with their on-premises or Cloud-based deployment model.

Key responsibilities

Your key accountabilities and responsibilities include but are not limited to:

• Provide technical consultation on Cyber Security opportunities and client initiatives.
• Run workshops with customers to define business, operational and technical requirements.
• Run workshops with customers across a range of stakeholders to support them through their cyber security journey.
• Create technical designs (both high-level designs and low-level designs) aligned to customer requirements, implementation documents and solution roadmaps.
• Implement and manage security controls both technical and non-technical across multiple industries and organizations of varying size.
• Enable customer operational teams through knowledge transfer workshops and creation of associated documentation
• Work with customers to measure the effectiveness of security controls, recommending improvements where possible.
• Act as a Cyber Security SME both within the Telstra Security team as well as the international organization across Asia.
• Mentor members of the security practice to support the development of those less experienced than yourself.
• Drive security conversations with existing and potential customers, establishing yourself as a trusted advisor and SME.
• Support the ongoing development of the Telstra cybersecurity methodology and ways of working.
• Work with enterprise and Purple sales teams to ensure Telstra Cyber Security solutions are positioned and solutioned for our strategic and emerging clients across Asia
• Assist presales team in preparing technical documents in response to requests for information (RFI), requests for proposals (RFP) and solution proposals.

Key responsibilities

Your key accountabilities and responsibilities include but are not limited to:

Essential

• Minimum 5 years’ experience within cyber security
• Up to date certifications in one or more relevant technologies
• Experience in design, implementation and management of security solutions to on premise/hybrid and cloud environments
• Experience in conducting gap analysis and creating associated roadmaps
• Experience in creating target operating models across people, process and technology
• Experience in implementing internationally recognized cybersecurity frameworks

• Presenting solutions to clients
• Solid understanding of cloud & endpoint security.
• Excellent time management, multi-tasking, prioritization skills and ability to manage multiple concurrent projects.
• Excellent people and presentation skills.
• Building key relationships within client technical stakeholders
• Experience in development of LLD (Low Level Design) of security solutions
• Ability to translate security business challenges into core solution requirements.
• Good communication skills, high level of technical expertise and extremely passionate about cyber security
• Willingness to accommodate worldwide travel where required, all expenses will be covered by Telstra

Highly Desirable

• Vendor agnostic certifications e.g. CISSP, CISM, Comptia Security +, ISC2 SSCP, SANS GSEC

• Experience delivering consulting services across multiple industries

Thrive, your way
Here, you can expect to be working at the forefront of our telecommunications technology landscape, on projects key to our success, delivering innovative solutions on a scale you won’t find elsewhere.


Interested?

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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.
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