We’re Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including in India which is home to our new Innovation and Capability Centre (ICC) in Bangalore, and a presence across Pune and Hyderabad.
Here, we’re combining innovation, automation and technology to solve the world’s biggest technological challenges in areas such as Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more.
Our Software Engineering team plays a key role in the success of Telstra’s IT Strategy where persistent cross functional teams continuously innovate their domain capability with rapid time to value and high re-usability.
About the team
Are you interested in saving planet earth by creating a cleaner, more ethical future for Australian families? We might have an opportunity for you. Telstra is gearing up to become an energy retailer, empowering customers to access more affordable renewable energy. You will be part of Telstra’s Networks and Infrastructure team (N&IT) to support the build of this new product that will be launched this year.
The role with us
This role will be responsible for contributing to solutions that span across multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) and include integration and authentication across systems. Managing the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale and articulating design considerations, trade-offs, benefits, and recommendations for a technical architecture.
Your Key responsibilities include the following, but not limited to:
This role is key to the success of the Customer Order Management & Sales function at Telstra and will be responsible and accountable for the following:
- Collaborate with the Functional team to determine how best to implement solutions
- Provide expert platform knowledge to the project team;
- Provide knowledge and guidance on Salesforce security best practices; Salesforce integration patterns, Salesforce data migration best practices; own the End to End Technical Solution on the project.
- Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and business objectives are met in a timely and cost-effective manner
- Ability to understand and design provisioning solutions at Telstra and how CRM interacts with provisioning layers.
Coordinate with technical resource(s) within and outside of Telstra
- Monitor process of software configuration/development/testing to assure quality deliverable.
- Provide training and educate other team members around core capabilities and helps them deliver high quality solutions and deliverables/documentation
- Self-Motivated to perform activities around design, evolve and deploy changes into production
To be successful in the role, you must have…
- Degree level IT qualifications in Software or Systems Engineering
- 2-4 years’ experience as a Salesforce developer, or similar roles
- Salesforce Certifications essential
- Deep understand and experience in developing Salesforce and building on force.com.
- Understanding of all cloud offerings in the market and ability to discuss cloud architectures
- A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications
- Development experience of Web Services is desirable
- Extensive experience in developing & configuration SFDC Apex classes, Visualforce pages, workflows, Lightning components and LWC
Highly desirable
- Excellent verbal and written communication skills
- Knowledge of XML, JSON and other data interchange formats is desirable
- Knowledge of Java, HTML5, JQuery and other web technologies is desirable
- Strong development (coding), debugging, tuning skills.
- Excellent communication, documentation and presentation skills
Why join us?
Here, you can expect to be working at the forefront of our telecommunications technology landscape, on projects key to our success, delivering innovative solutions on a scale you won’t find elsewhere.
Interested?
If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!
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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.
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