Connect with Telstra
Our vision is to create a brilliant connected future for everyone. And that’s where you come in, by helping our customers to connect: faster, better and smarter.
About the role
Working at our Telstra Store Miranda, the job will have you on the shop floor, talking with our new and existing customers. Listening is key, as we're here to help - and for you, providing a brilliant customer experience is about finding the best possible solutions to suit their individual needs.
Whether you’re chatting about new and exciting technologies such as wearable devices, matching a broadband plan for our customers for the home or office, or discussing our products and services designed to help customers connect in new and different ways – you’ll be the face and voice of Telstra to provide personalised service and advice.
Some of the specifics
It's no secret that we expect a lot from you. In return, we offer ongoing training and support to help you develop and grow your career with us. Also, being part of our Telstra team, you’ll enjoy access to some great rewards, discounts and benefits!
A bit about you
To be considered for the job, we'll be looking for you to show us:
If you’re excited at the opportunity to be part of a team where you’re trusted to deliver, empowered to achieve, and developed to reach your full potential – we encourage you to apply!
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex
At Telstra, our customers at the heart of everything we do. And that’s where you come in - to help us realise our vision of creating a brilliantly connected future for everyone!
The role with us
We’re all about helping our customers connect in new and better ways – so your flair in making the complex simple, and ability to deliver a unique, memorable experience to our customers, every time, is what we aim to achieve every day here at our Telstra Store Bankstown.
Whether you’re helping with a customer’s mobile needs, talking to them about their news and entertainment preferences so that you can tailor a FOXTEL™ from Telstra package for them, or offering technical support, you’ll have the know-how and positive attitude to make every customer feel like they’re a VIP.
And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.
Who we look for
To do well in a retail career with our team, you will be confident, knowledgeable and resilient. You’ll also show us your natural enthusiasm for working with people. To be considered for the job, you’ll ideally have:
Plus, any secondary language skills (Vietnamese, Arabic, Hindi, Punjabi, etc.) to liaise with our local customers is an added bonus.
If you have a real passion for delivering brilliant customer service, and would thrive as part of our fun, dedicated team – connect with us and apply!
Working at our Telstra Broadway Store, the job will have you on the shop floor, talking with our new and existing customers. Listening is key, as we're here to help - and for you, providing a brilliant customer experience is about finding the best possible solutions to suit their individual needs.
At Telstra, we’re focused on delivering a seamless and amazing experience for our customers. To help us do this, our product and service design teams play a vital role in bringing our products to life on a global scale.
Our Enterprise Sales team is one of the strategic growth areas for Telstra. We are focused on providing Enterprise customers of all sizes with an integrated range of communications solutions and managed services from Unified Communications, Cloud, and Contact Centres to networks. We are creating a services organisation, building on Telstra’s existing capabilities and expertise in order to support business customers of all sizes move information technology infrastructure and services onto their network.
How does the Pricing Analyst fit into the team? You will be contributing to the business strategy in ensuring profitable growth, compliance, and competitiveness of price offers to new and existing customers.
As the Pricing Analyst, you'll be responsible for:
• The preparation of accurate financial pricing models in MS Excel to aid with decision making and the development of pricing hypothesis.
• Making recommendations for consideration in the formulation of Strategic initiatives, based on fact based data analytics
• Developing and maintaining a current market intelligence pricing database to aid in market-relevant pricing decisions
• Undertaking pricing analysis, research, modelling, forecasting & diagnosis to identify patterns, trends or issues that may need a response
• Interpreting data/outcomes to highlight business problems, risks and opportunities.
• Making recommendations for consideration in the formulation of tactical and operational plans and initiatives
• Co-ordinating post-implementation reviews of projects or plans, and analyse their impact on the achievement of the groups KPIs.
• Communicating findings and make recommendations to sales teams and business leaders
• Developing, undertaking or contributing to research projects
To be successful in the role, the hiring team is looking for the following:
• Bachelor’s degree in business, marketing, economics, or similar education
• Extensive experience in Pricing- ideally Telecom Pricing
• Demonstrable experience in a financial / commercial / business analytics role, with advanced financial modelling, analytical and quantitative expertise
• Experience in understanding, interpreting and analysing complex business issues
• Experience in focused market research activities to support business decision making.
• Ability to clearly present complex analytics into clearly articulated outcomes and recommendations
• An international multicultural approach, ability to work in virtual teams
• The ability to understand International Connectivity and Managed services products within an international environment
• Advance skills in data modelling or similar
• Effective oral and written communication skills
Our purpose is to create a brilliant connected future for everyone, and it’s our responsibility to the nation, and every market we operate in. This will give your work meaning because you’ll know that you’re helping to make a difference to our customers and the communities in which they live.
If this role sounds like you, then we would love to hear from you to discuss this great opportunity.
Connect with TelstraWe’re at the heart of technological change and we’re helping to make it happen by connecting everything to everyone. And that’s where you come in, to help us create a brilliantly connected future for our customers.
About the roleThis is for our Robina Telstra Store. We are seeking expressions of interest from talented individuals who thrive in a fast paced customer service environment and are looking for their next retail opportunity.
At Telstra, we know that our people are our greatest asset and that’s why we’re always looking for brilliant individuals who embody our values and have a passion for technology.
As part of our Customer Sales and Service Consultants team, you will be the face and voice of Telstra. Talking to our new and existing customers, you’ll deliver personalised service and advice to uncover their individual needs and provide them with great solutions.
On any given day, you could be sharing your knowledge about our services and the latest technology, or talking to a customer about our international roaming offers for their next holiday. It’s challenging and varied work that you can be proud of.
What you’ll bringAs our customers are at the heart of everything we do, their happiness is our success, so you’ll need to go above and beyond to meet their needs.
This means we’re looking for people who have the confidence to speak with customers face to face, are resourceful and resilient, and are able to show us their natural enthusiasm for working with people.
You'll also need to be receptive to different personalities, and use varied approaches in your interactions with others.
No previous technical knowledge is required, just your passion for people and learning, as we’ll provide you with all the training you’ll need.
Sounds like you?If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!
We’re all about helping our customers connect in new and better ways – so your flair in making the complex simple, and ability to deliver a unique, memorable experience to our customers, every time, is what we aim to achieve every day here at our Belconnen Telstra Store.
Plus, any Mandarin or Cantonese language skills to liaise with our local customers is an added bonus.
At Telstra, we believe the more connected people are, the more opportunities they have. That's why we help build a connected future so everyone can thrive. Telstra is Australia's leading telecommunications and technology company, looking to hire highly motivated, best-in-class sales professionals for our expanding IoT (Internet of Things) team.
This is an exciting opportunity to be part of a newly created team driving IoT solutions for our Enterprise, Government and Mid-Market Business customers. You get the opportunity to be a part of larger team that are the best in the IoT field and will work collaboratively with you to support your success.
We are looking for suitable (permanent) candidates located in Adelaide, Melbourne and Sydney to support our customers.
ABOUT THE ROLE
We’re at the forefront of technology innovation with one of the most advanced networks in the world. The newly created team have the exciting responsibility of driving the growth of Telstra's IoT products, services and business as a whole. We’re also focused on developing scalable and innovative products/solutions to empower our customers to thrive. Being part of the IoT team means you will be part of a team that is committed to extending our IoT market share.
What you’ll do as an IoT Solution Specialist:
An active driver of sales (with a hunter mentality) to gain new business through existing and new customers (including cold calling, emails and following up warm referrals/leads).
Be responsible for driving and achieving incremental sales and revenue performance within your aligned customers including pipeline development initiatives and develop/maintain key customer relationships
Understand the customer’s objectives, buying criteria and decision-making processes and form business partnerships with a view to leveraging that relationship for sales and revenue outcomes, and promoting Telstra as a quality service provider.
Support customers in understanding how to unlock the potential of IoT for their business to gain efficiencies by selling proof of value and then scale.
Work collaboratively with Telstra’s internal teams to develop a deep understanding of Telstra’s IoT solutions and products to enable you to become an IoT product subject matter expert
WHAT WILL MAKE YOU SUCCESSFUL?
Love of sales and strives to uncover a customer’s needs through asking questions, building relationships quickly, and selling IoT solutions.
Proven sales ability to be successful in a complex business environment (technology or telecom), through having met sales and revenue targets consistently.
Ability to cope well under pressure and highly motivated to achieve deadlines and targets.
Passion for customer engagement and sales lead pipeline management.
Great interpersonal skills and can engage and influence decision makers.
Willingness to invest time into learning and enthusiastic about IoT.
Demonstrate the ability to be responsive and managing your time effectively with large workloads.
A CAREER AT TELSTRA
Working at Telstra brings endless opportunities to develop and grow your career with us in a creative and a success-based culture.
If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences for our customers – this could be the role for you!
Flexible working options
Great career progression opportunity into other senior account management roles
Telstra perks include product discounts, competitive salary + many more
We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our vision to create a brilliantly connected future for everyone.
About the role
Working as part of our Telstra Warringah Mall store team, you will be the face and voice of Telstra! Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.
On any given day, you could be sharing your knowledge about our services and the latest gadgets we have on offer, or chatting to a customer about international roaming offers to best suit their travel needs. You could even be kitting up a customer with wireless devices to keep them connected on the go – it’s a job with plenty of challenge and variety to keep things interesting.
What you’ll bring
To do well in joining our retail team, you will be confident, knowledgeable and resilient. You'll also show us your natural enthusiasm for working with people.
You'll be receptive to different personalities, and use varied approaches in your interactions with people. Success for us is all about happy customers, and that means going above and beyond to meet their needs!
No previous technical knowledge is required, just your passion for people and learning, as we’ll provide all the training you’ll need. And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.
Sounds like you?
If you have a passion for retail and can deliver a unique, memorable experience to our customers every time they enter our store – a job at Telstra is for you!
Working as part of our Karrinyup store team, you will be the face and voice of Telstra! Talking to our new and existing customers, you will deliver personalised service and advice to uncover their individual needs and match them with great solutions.
Monday 9:00 AM to 5:30 PM
Tuesday 9:00 AM to 5:30 PM
Wednesday 9:00 AM to 5:30 PM
Thursday 9:00 AM to 7:00 PM
Friday 9:00 AM to 5:30 PM
Saturday 9:00 AM to 5:00 PM
Sunday 11:00 AM to 5:00 PM
"In an industry that’s constantly changing, Telstra is at the forefront of technology innovation and we're transforming to become the Technology Solutions team of the future - to lead the market with the best solutions that we know our customers expect.”
We create better ways to empower Businesses and Government to thrive in a connected world by enabling them to optimise IT, reach global markets, secure their businesses, liberate workforce and create transformative innovation. We are looking for a dynamic customer facing Associate Cloud and Security Solution Sales Specialist to act as a Technology expert in Telstra’s fast-growing Cloud & Cyber-security team with a specific focus on positioning our offerings to Mid-Market and Enterprise customer base to drive business outcomes for these customers. This will be achieved by working collaboratively with a group of account teams within Telstra Enterprise and Business Customers Sales.
As our Associate Cloud and Security Solution Sales Specialist, you’ll be -
We are actively looking for individuals who can confidently demonstrate the following:
Interested? Apply Now!
If you're excited about the opportunity to be part of vibrant team, committed to delivering amazing experiences for our customers – this could be the role for you! It's a sales role, so expect targets, but what we're really looking for is a customer first champion who'll provide an experience that their customers can't help but talk about.
Working at Telstra brings endless opportunities to develop and grow your career with us in a creative and a success-based culture. We reward our team beyond the dollars they earn or salary package they choose. There is a range of lifestyle products and services that you can access just by working here. And in case you haven't heard we're well known in the market for our best in class flexible working practices.