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Customer service

We put the customer at the heart of everything we do. We strive to serve our customers better than anyone else and to provide world-class connectivity and solutions that enrich lives. We actively seek out new growth opportunities and emerging technologies to continue to improve how we do what we do.

In response to increased demand on our contact centres due to Covid-19, we’re recruiting 1,000 temporary contractors in our call centre teams. Find out more. 



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Meet the Telstra team