Preparing for your video and face to face interviews
 

Once you receive a welcome email from HireVue, you’ll have 72 hours to complete the tasks. There are a number of behavioural questions you’ll need to complete, and it’ll take up to one hour to complete the video interview and online assessments.

We know that video interviews can be daunting, so to help you, our graduate recruiters have put together their top tips for success:

1. Be prepared
Before you start, make sure you have all the necessary equipment like a phone, PC or laptop, a working microphone and camera. We also recommend you do the interview, assessments and games in a quiet space, which is free from distractions. We also encourage you to make sure you have a good internet connection before you get started.

2. Practice makes perfect  
During the video interview, we’ll give you the opportunity to listen to the questions before you need to respond. This will give you the chance to practice before you press record.

3. It’s okay if you make a mistake
Don’t worry if you feel like you need to re-record your answer because you’ll have three attempts for each question. If you like to take notes and refer to them during an interview, you are more than welcome to do this too. So, don’t be afraid to break eye contact with the camera to check them.

4. Do your research
Like any good relationship, it’s important that you get to know us a bit better. So, we suggest you jump on our website to read about our T22 strategy, purpose and five core values. You should also read through the role description again for you chosen pathway and think about why you’d be perfect for our program.  

5. Dress for success
We want you to look and feel your best for the video interview, so we encourage you to wear something comfortable.

6. Beware of the light and surroundings
When you’re setting up your camera, make sure there’s not too much light behind you as it will make it hard for us to see your face. Before you begin, quickly check what will be in the background of your video interview just to make sure there isn’t anything in the frame that you don’t want to be there. 

7. Most importantly, be yourself
We value diversity and are committed to creating inclusive experiences for all our graduates, and this video interview is no different. So, we encourage you to relax, be yourself and have some fun.

We’re looking forward to seeing your video interview soon. Good luck!

Due to the high number of applications we receive every year for our Telstra Graduate and Summer Vacation Programs, we’ll be moving applicants through the recruitment process at different times. But rest assured, we will be in touch to let you know what you need to do and when.

Due to social distancing measures introduced by governments around the world to help stop the spread of Covid-19, we have moved all interviews from face-to-face to online. 

The interview is an opportunity for you to tell us more about your motivations and experiences and will consist of motivational and behavioural questions as well as a case study. The questions will explore your understanding of Telstra, your interests in your field as well as the skills and mindsets you’ll need to be a successful graduate or summer vacationer at Telstra. 
 
While it’s not a prerequisite that you have work experience, we encourage you to draw on any experience you’ve had that relates to your pathway, which can include any work you’ve done, your time at university or at clubs and societies.

If you are applying for a technical pathway, we’ll ask you about your technical skills too.

Interview tips:

1. Make sure you do as much research as you can about Telstra and the pathway you are applying for.
2. While you can expect to be guided by your interviewer on when to elaborate or give more information, the best way to answer a behavioural question is by our C.A.R.E method:

• CONTEXT What was the background? What was your role?
• ACTION What did you do?
• RESULTS So, what happened next?
• EVIDENCE What was the impact of your actions? Think/Feel/Do/Say

During the interview, you'll also be required to present and pitch an idea based on a topic that is relevant to Telstra’s current and future environments. This is an opportunity for you to be creative and speak about an idea that could improve our business. You’ll be provided with topic options on the day and given 25 minutes to prepare for a 3 to 5-minute presentation.