Product and Service Design

We’re on the lookout for the next generation of passionate and enthusiastic product and service design graduates who are curious about technology, have an entrepreneurial spirit, are innovative and have experience in industrial design engineering, creative base, design, commercial acumen and agile methodologies.

If this sounds like you, and you are about to, or have recently completed, a degree like the ones below, we’d be keen to hear from you:

• Business Commerce (Marketing)
• Innovation and Design
• Design Computing,
• Design
• Psychology (HCD or design thinking)

We’re focused on delivering a seamless and amazing experience for all our customers. To help us do this, our product and service design teams play an important role in bringing our products to life. You’ll support the development of a superior user experience, which is anchored by a Human Centred Design approach.

You’ll help teams across our business with research and user testing, developing segment personas, creating target state user journey maps, and developing prototypes to test and iterate with our customers. 

Aspects of this pathway may include being involvement in pricing, branding, product management and strategy design. Our previous grads have worked on: 
 

• Designing Telstra’s new illustrative and story-telling visual identity
• Development and launch of new fibre products
• Designing and delivery of content for websites, customer events and customer collateral
• Building data visualisations and storyboards to showcase customer insights and inform business decisions

You can get an insight into Telstra grad life by checking out this video featuring our current graduates.  

Throughout the 14-month Program, we’ll help you to understand your career options, listen to where you want to go and help to get you there.

You can learn more about the benefits of the Telstra Graduate Program here.