Workflow Specialist

  • Job Number: JR-10001353
  • Employment Type: Permanent Full Time
  • Location: NSW: Newcastle
  • Opening date: 10/10/2019 12:00 AM AEST
  • Closing date: 17/10/2019 11:59 PM AEST
  • Applications close in: 3 days time

We're working hard to become a world-class technology & service organisation. With that in mind our team are responsible for analysing the life cycle of our products and forecasting demand and requirements necessary to shape how we do things to satisfy our customers.

This is an opportunity to be part of a team that manage the technical operations of some of Testra’s most valuable and high profile customers. You will be part of a highly successful team that mitigate risk, ensure our SLAs are met while balancing multiple priorities.

As the Workflow Specialist you will:

  • Be assigned to specific regions nationally to manage risks and ensuring planned schedule of field technicians are delivered
  • Mitigate risks and minimise failed production supply through effective operational decision-making
  • Manage all known tasks at risk, following set of process and procedures to achieve the best solution for all applicable tasks
  • Collaborate with dedicated leadership representatives across multiple business units to identify areas for improvement in production, supply and customer experience
  • ·Undergo six weeks of comprehensive training

To be successful in this role, you will have:

  • Relevant experience in Service Delivery or Operations Centre preferably in an IT or technical operations/background
  • Demonstrated capacity to perform functions at the higher end or complex tasks of operations
  • Proven experience managing multiple stakeholders
  • Strong organizational and decision-making skills

If this role sounds like you, then we would love to hear from you to discuss this great opportunity.

Apply Now
  • Job Number: JR-10001353
  • Employment Type: Permanent Full Time
  • Location: NSW: Newcastle
  • Opening date: 10/10/2019 12:00 AM AEST
  • Closing date: 17/10/2019 11:59 PM AEST
  • Applications close in: 3 days time