How do we Belong?
Belong’s mission is to deliver inspired, effortless, human connection.
We started in 2013 with the purpose providing Australians with great value ADSL and nbnTM network services, and in 2017, we extended the offer to mobile plans. Our plans come with generous data inclusions, no hidden costs. What you see is what you get.
How will you Belong?
We’re just over a hundred people on one floor in Melbourne Docklands. It’s a start-up feel, with corporate backing. We’re full of customer-loving, product-shaping, market-creating and technology-building people; passionate about getting things right for our customers. There’s no room for heroes or egos. We are one team. We are looking for a diverse mix of people, with great collaboration skills to add to our culture.
To support our rapid growth, improve our speed to market, deliver data-driven, automated and customer centric digital experiences we are renewing all our platforms from the ground up. We’ve set up cross-functional agile teams covering our all our systems, including: Marketing, CRM, Digital, Data, Analytics, Product Catalogue, Billing and Order Orchestration.
We are now seeking an experienced Digital Marketing Lead to be a critical member of an agile team, responsible for defining and prioritising the digital marketing strategy to drive significant growth through innovative and cost effective activities.
How we work
We are all co-located in Melbourne and work together with other Belong team intensively every day. We use Human Centric Design in front of an Agile delivery practices. We are highly focussed on automated testing and deployment through CI/CD. We love atomic design, modular and reusable code and automated infrastructure. We embrace continuous learning through optimisation and testing. We aim to build a highly automated, personalised and optimised experience for each of our individual customers.
What we are doing
We are developing a reusable, atomic design framework and selecting and implementing tools to fully automate digital content creation and delivery. We are about to decide and implement our site components: my account, shop, chat, analytics. We are working closely with other product owners to design new end-to-end customer journeys. Within the customer experience team, we are ensuring we all live our Target Customer Experience principles.
Who are we looking for?
We have a bias for people with mix of skills and willingness to wear multiple hats. For example, Experience Design & Development. Not for people who are overly stuck in their specialism (like: “I don’t do testing” or “I do UX but not UI”). You must be Melbourne based (or willing to relocate)
What’s this role?
To support our rapid growth, improve our speed to market, deliver data-driven, automated and customer centric digital experiences, we are looking for a Digital Marketing Lead to define the ‘right’ things for the Marketing team to build grow customer acquisition through low cost digital marketing strategies.
How you will be measured?
We are all measured on the same three things:
Interactions and behaviours
If this role sounds like you, Apply Now!