We're on a mission to redesign the way we all connect, and fundamentally change the nature of telecommunication products and services in Australia. Together, we're creating a bold, new Telstra that will continue to lead the marketing both now and into the future.
Being a part of Telstra’s Customer Experience & Transformation team, means you get to develop and manage various customer experience engagement & transformation programs that align with our vision, strategy, brand and culture to capture the hearts and minds of our people and connect them to our CE story. We want to inspire and help educate our people to own customer experience, put the customer at the heart of everything they do and say, and go above and beyond to deliver brilliant experiences for our people and customers - which means we transform our business and ensure our long-term success.
This is a full-time permanent role and we are looking for the UX Designer to start at our Sydney or Melbourne office.
In our team of UX Designers, you will drive research and design, collaborating with development and testing to support, create and enhance the user experience for digital products.
As the UX Designer, you'll be
• Supporting UX design activities to meet user requirements, modeling end-user journeys• Collecting and analysing customer data to assess, optimise, test and refine user experiences• Working in agile teams with stakeholders including product teams, product owners and engineering to define and implement innovative solutions for user experience• Developing UX/UI Design Specifications to review the way that a user interacts with a system or product and prepare visualisation and validation of concepts via lo and h- fi mock-ups, wireframes and prototypes• Contributing to and promote UX product design guidelines, best practices and standards.
To be successful in the role, you'll have
Working at Telstra brings endless opportunities to develop and grow your career with us in a creative and a success-based culture.
If this role sounds like you, then we would love to hear from you to discuss this great opportunity.