At Belong we are committed to Acknowledging the First Nations Peoples of Australia, as Traditional Owners and Custodians of the land and waters. Australia’s First Peoples are the oldest continuous culture on the planet. We humbly pay respects to their Elders past and present.
Belong started in October 2013 with the purpose of helping Australians to get great value home broadband and – since October 2017 – great value mobile plans. While connectivity services should be boring, it is an essential service in modern life, and it causes grief when it doesn’t work or when customers feel like they are being ripped off. So we try to keep things simple, give customers choice and control, and take responsibility when things goes wrong.
Together we’re different. We don’t have to be the same to Belong.
The battle for talent is intense, and we are acutely aware that good people have many options. Our success depends heavily on building a high quality team, and we are grateful that you are considering taking a chance on us.
We are building a community of people who are encouraged to bring their whole selves to work. In a market characterised by brutal levels of competitive intensity, sameness is the enemy, and difference is a source of competitive advantage. We don’t want you to join just to “fit in”, we want to you to bring your magnificent weirdness to work and Belong. One of the reasons we are interested in you is because we are excited by the impact you might have on our culture.
Hopefully, this celebration of difference enhances our ability to understand customers, and to obsess about their struggles and aspirations. When we get it right (it doesn’t always happen but we try), this understanding helps us to develop breakthroughs in product, service and strategy; breakthroughs that make a difference for customers and for our business.
We are all co-located in Melbourne and work together with other Belong teams intensively every day. We use Human Centred Design in front of Agile delivery practices. We are highly focused on automated testing and deployment through CI/CD. We embrace continuous learning through optimisation and testing. We aim to build a highly automated, personalised and optimised experience for each of our individual customers.
We are now on the lookout for our next superstar in the networks team. As one of our Network Specialists you will support the engineering, development and management of Belong’s end to end Broadband network to meet customer need, strategic intent, product growth, network resiliency and efficient asset utilisation.
In this role you will contribute by providing excellent customer experience on Belong’s Broadband network while delivering on Belong’s internal and external requirements. You will also manage the Belong ISP core network with an E2E perspective whilst collaborating with various teams within Telstra Networks to communicate and align Belong network forecast, ensure the delivery of required backhaul capacity for Belong and manage Belong DWDM & ICE solution & processes.
This role also manages the end-to-end network test environment and test planned network changes before production deployment, the measurement and reporting of delivered network experience as an input into effective network upgrade investment decision, end user device (modem) performance, works closely with assurance teams and leads delivery of required network projects.
The Belong Values set out below are drafted deliberately to be confronting or slightly ambiguous. This reflects the reality that values are truly tested by challenging questions that emerge from situations that are either delicate or difficult.
Values that do not pose an uncomfortable choice or challenge (e.g. "we act with integrity") are rarely effective in shaping behaviour or guiding decision-making. They are often seen framed on walls in the background of corporate downfalls.
Get to know what life at Belong is like and our values here: https://www.linkedin.com/company/belong.com.au/life/
If this role sounds like you, apply now.