Senior Network Software Engineering Specialist - [ IVR Devops ]

  • Job Number: JR-10014327
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 22/05/2020 12:00 AM AEST
  • Closing date: 14/06/2020 11:59 PM AEST
  • Applications close in: 10 days time

Senior Network Software Engineering Specialist Engineer, IVR Devops - Bangalore, India

Telstra is Australia's leading telecommunications and information services company employing over 37,000 staff, being the most well-known brand in the technology and communications industry.

We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 9.6 million Australian fixed line and 12.2 million mobile services.

About the role

Telstra’s IVR solution offers call steering, NPS and Speech recognition solutions payments and out dialling solutions for all Telstra’s consumer and business customers.  Additionally, the Contact Centre Solutions team delivers the solution for the National Emergency 000 solutioning and an automated system for notification of emergencies like bushfire and flooding.

Key Accountabilities:

Your skills & experience:

  • Work with product owner and business analyst to prioritise jira-items with other feature request for all the applications
  • Work with solution architect(s) to come up with the agreed set of implementations/solutions/designs
  • Accountable for follow up with all the extended teams to resolve issues reported by customer
  • Work with testing team members to ensure all production releases/updates are of acceptable quality and without any issues for customer.
  • Be a part of Agile team to deliver business values on regular basis. Follow all the agile ceremony and participate actively in them
  • Work with Team and product owner to deliver goals set by Team/Product Owner
  • Mentor and Coach all the Junior developers in team to improve their skills.
  • Carry out peer review of all the codes developed by developed by other team members to make sure they follow all design patters and code patterns
  • Define and implement required code patterns and modularisation of code to improve quality.

Essential:

  • 10+ years of experience in development
  • VXML (Holly knowledge ideally)
  • Nuance suite particularly ASR and Voice Biometrics
  • Java, DROOLs
  • Jenkins, Mavin, Puppet
  • Cucumber scripts
  • Bash and Ksh script
  • SQL
  • Cassandra

Desirable:

  • Amazon Connect
  • Node Js

Why join us?

In return for all your hard work within this role, you will be given exposure to a wide variety of career pathways within Telstra, with plenty of scope for learning and development.

Working for the most successful Telco Company also brings with it some great benefits, including:

Working with the Specialists in the APAC Region who provide support and mentoring, Substantial discounts on a range of Telstra products, Financial benefits such as Telstra Share Options, Great Salary Packaging Options and discounts on various retail, health and fitness and entertainment areas.

Excellent work/life balance that allows you to have an excellent divide of personal needs and work commitments and performance bonuses*. Check out our website for more information and testimonials from our Employees.

Apply Now
  • Job Number: JR-10014327
  • Employment Type: Permanent Full Time
  • Location: INTERNATIONAL: Bengaluru or Karnataka
  • Opening date: 22/05/2020 12:00 AM AEST
  • Closing date: 14/06/2020 11:59 PM AEST
  • Applications close in: 10 days time