We’re Australia’s leading telecommunications and technology company, with operations in more than 20 countries. In India, we’ve set out to build a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We’re combining innovation, automation and technology to solve the world’s biggest technological challenges in areas such as Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more.
Our GBS team
Our Global Business Services (GBS) function brings together and radically simplifies customer service operations and internal support services. We enable innovation, both for our consolidated function as well as for other areas of Telstra.
Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.
The role with us
As the Process Re-Engineer Specialist, you'll be…
continually look for process improvement opportunities and apply your knowledge of continuous improvement methodologies and analysis on complex processes and procedures to recommend innovative solutions that drive commercial and customer success. Your ability to make data driven decision and prioritise key improvement actions are critical to your success in this role.
Your capabilities & experience
To be successful in the role, you must have:
Here, you can expect to be working at the forefront of our telecommunications technology landscape, on projects key to our success, delivering innovative solutions on a scale you won’t find elsewhere.
Your next step is to apply!
If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers – this could be the role for you!