Property Tenure Resolution Manager

  • Job Number: JR-10054466
  • Employment Type: Permanent Full Time
  • Location: Australia: Flexible
  • Opening date: 14/01/2022 12:00 AM AEST
  • Closing date: 21/01/2022 11:59 PM AEST
  • Applications close in: 2 days time

We believe it is people who give purpose to our technology. So, we're committed to staying close to our customers and providing them the best experience and delivering the best tech on the best network. Because our purpose is to build a connected future so everyone can thrive.

And, for you, that means incredible opportunities to be challenged, to innovate, and grow your career.

We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you!

About the team

Our Global Business Services (GBS) function brings together and radically simplifies customer service operations and internal support services. We enable innovation, both for our consolidated function as well as for other areas of Telstra.   

Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.

Telstra Property manages over 18,000 tenures on behalf of the Telstra group of companies via a property database platform. Data Management and integrity is core to ensuring the property team manage all obligations and commitments including rent payment and administration. The data management function is key to high quality customer service and operations, enables seamless digital processes & partner / landlord experience and is underpinned by strong governance, architecture, and data exchange.

The role with us

  • As the Property Tenure Resolution Manager, you will undertake a pivotal compliance function and be responsible for property acquisition protocols and resolving complex tenure matters of real estate occupancies within Telstra Group’s property team. Compliance with key property acquisition and tenure management policies and procedures ensures Telstra’s property interests are protected and adhere to with all internal and external policy and legislation.
  • You will be responsible for a range of escalated, complex, unique and difficult tenure matters that are outside the usual BAU property transaction scope delivered by our outsourced transaction teams.

Key responsibilities

  • Taking carriage of all tenure resolution escalations and provide subject matter expertise and technical advice to internal stakeholders (functional landlord, network acquisition, program and operate leads, risk management teams, executives) on all tenure compliance-related matters so that current obligations/principles are understood
  • Using effective communication to ensure teams are both informed and trained when new legislation/policies come into effect.
  • Engaging with and effectively influence a range of stakeholders (external vendors, regulatory bodies, and internal Telstra teams) on property tenure matters
  • Using your subject matter expertise to effectively identify, analyse, and manage complex tenure/ property compliance issues across the organisation
  • Assessing and resolving potential issues/breaches and report outcomes to the Property executive or Audit and Risk Committee as appropriate
  • Appling your excellent subject matter expertise, critical thinking, problem solving, and communication skills to influence and engage stakeholders
  • Managing Telstra property interests with relation to Government and related bodies including access to tenures in Crown land, indigenous land councils’ agreements and statutory access rights in relations to Telstra groups structures and assets
  • Interfacing with office of the CEO on property related general queries received
  • Assisting to manage Telstra Group’s physical and digital land title holdings

About you

To be successful in the role, you'll bring skills and experience in:

  • Exposure to property freehold, lease, and tenure management. 
  • Have strong commercial negotiation experience.
  • Contract documentation, administration, and management.
  • Power of Attorney authority
  • Demonstrated knowledge of the Telecommunications act and regulatory environment

Highly desirable qualification(s):

  • Legal training/degree qualified
  • Management of outsourced partners in Property management and legal services

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!


We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

We fully support flexibility and choice at Telstra and what we offer is as unique as you. Will you choose to work from home, in a Telstra workspace, or on the go? A regional location or the CBD? We want you to work where, when, and how you are most engaged, safe, and productive – wherever in Australia that may be. #WFH #Remote #Flexibility

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit


Apply Now
  • Job Number: JR-10054466
  • Employment Type: Permanent Full Time
  • Location: Australia: Flexible
  • Opening date: 14/01/2022 12:00 AM AEST
  • Closing date: 21/01/2022 11:59 PM AEST
  • Applications close in: 2 days time